{ "id": "160721", "key": "AC-3720", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2016-06-02T19:01:30.000+0000", "created": "2016-06-02T17:03:22.000+0000", "labels": [ "api" ], "versions": [ { "id": "17032", "name": "Appcelerator Studio 4.3.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-06-03T02:51:00.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14558", "name": "Arrow Cloud" }, { "id": "14559", "name": "ArrowDB" } ], "description": "I had an app on old appcelerator cloud. Now i want to upgrade my app and want one email sending functionality. Also the email is actually hosted on office365. \r\n\r\nI am using outlook 365 account . I have taken smtp settings from the microsoft site. But when i enter the settings the appcelerator arrow db app dashboard says The SMTP settings are not valid.\r\n\r\nPlease help me on this", "attachment": [ { "id": "59474", "filename": "Screen Shot 2016-06-02 at 10.37.56 PM.png", "author": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2016-06-02T17:02:50.000+0000", "size": 56035, "mimeType": "image/png" } ], "flagged": false, "summary": "Outlook 365 SMTP settings error : The SMTP settings are not valid.", "creator": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "subtasks": [], "reporter": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "environment": null, "comment": { "comments": [ { "id": "387443", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-06-02T18:54:57.000+0000", "updated": "2016-06-02T18:54:57.000+0000" }, { "id": "387481", "author": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "body": "I am not able to see that issue whose link you gave.\r\nSee the attached screenshot.\r\n!http://postimg.org/image/j43atxbkr/!", "updateAuthor": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2016-06-03T02:50:16.000+0000", "updated": "2016-06-03T02:50:16.000+0000" }, { "id": "387483", "author": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Its saying i don't have permission", "updateAuthor": { "name": "ishansingh20132012", "key": "ishansingh20132012", "displayName": "Ishan Singh", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2016-06-03T02:51:00.000+0000", "updated": "2016-06-03T02:51:00.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }