{ "id": "161402", "key": "AC-3952", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2016-07-14T19:08:44.000+0000", "created": "2016-06-28T08:23:44.000+0000", "labels": [], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-07-14T19:08:44.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "Getting error while installing appcelerator in new machine and running the application", "attachment": [ { "id": "59664", "filename": "error.png", "author": { "name": "narenderreddych", "key": "narenderreddych", "displayName": "narender", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-06-28T08:23:30.000+0000", "size": 4485, "mimeType": "image/png" } ], "flagged": false, "summary": "Error: unable to verify the first certificate", "creator": { "name": "narenderreddych", "key": "narenderreddych", "displayName": "narender", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "narenderreddych", "key": "narenderreddych", "displayName": "narender", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "389432", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Run the below command in administrative command prompt. \r\n\r\nrm -rf ~/.appcelerator\r\nrm -rf ~/.titanium\r\nnpm uninstall -g titanium\r\nnpm uninstall -g appcelerator\r\nnpm install -g appcelerator\r\nappc use latest\r\nappc setup\r\nappc login\r\n\r\nNow, open the studio and try creating a new project then try running it. \r\n\r\n\r\n", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-06-29T19:43:12.000+0000", "updated": "2016-06-29T19:43:12.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }