{
	"id": "147949",
	"key": "AC-407",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2015-11-08T15:10:33.000+0000",
		"created": "2015-05-19T07:05:29.000+0000",
		"labels": [
			"android"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "morahman",
			"key": "morahman",
			"displayName": "Motiur Rahman",
			"active": true,
			"timeZone": "Asia/Dhaka"
		},
		"updated": "2015-11-08T15:10:33.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "I've installed the Stand-alone Android SDK from https://developer.android.com/sdk/installing/index.html.\r\nAfter, I've installed Titanium 3.4.2.\r\nAfter, I've done a setting of Android SDK installing the various versions I need. It completes correctly the work.\r\nBut if you go on Window->Preferences->Studio->Platforms, I see an error message (see the attached file).\r\nWhat is my error? I've repeated the installation process 2 times with the same result.\r\nMy best regards.\r\nGaetano\r\n\r\n",
		"attachment": [
			{
				"id": "55501",
				"filename": "config.json",
				"author": {
					"name": "gtnscebba",
					"key": "gtnscebba",
					"displayName": "Gaetano Scebba",
					"active": true,
					"timeZone": "Europe/Rome"
				},
				"created": "2015-05-21T06:57:59.000+0000",
				"size": 910,
				"mimeType": "application/json"
			},
			{
				"id": "56303",
				"filename": "screenshot-1.png",
				"author": {
					"name": "gtnscebba",
					"key": "gtnscebba",
					"displayName": "Gaetano Scebba",
					"active": true,
					"timeZone": "Europe/Rome"
				},
				"created": "2015-07-31T14:18:33.000+0000",
				"size": 23778,
				"mimeType": "image/png"
			},
			{
				"id": "55461",
				"filename": "TitaniumProblem1.docx",
				"author": {
					"name": "gtnscebba",
					"key": "gtnscebba",
					"displayName": "Gaetano Scebba",
					"active": true,
					"timeZone": "Europe/Rome"
				},
				"created": "2015-05-19T07:03:15.000+0000",
				"size": 198372,
				"mimeType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
			},
			{
				"id": "55502",
				"filename": "TitaniumProblem2.docx",
				"author": {
					"name": "gtnscebba",
					"key": "gtnscebba",
					"displayName": "Gaetano Scebba",
					"active": true,
					"timeZone": "Europe/Rome"
				},
				"created": "2015-05-21T06:57:29.000+0000",
				"size": 163910,
				"mimeType": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
			}
		],
		"flagged": false,
		"summary": "Titanium 3.4.2 is not able to configure Android SDK ",
		"creator": {
			"name": "gtnscebba",
			"key": "gtnscebba",
			"displayName": "Gaetano Scebba",
			"active": true,
			"timeZone": "Europe/Rome"
		},
		"subtasks": [],
		"reporter": {
			"name": "gtnscebba",
			"key": "gtnscebba",
			"displayName": "Gaetano Scebba",
			"active": true,
			"timeZone": "Europe/Rome"
		},
		"environment": "Windows 7 Professional with Service Pack 1\r\nTitanium 3.4.2\r\nAndroid SDK",
		"comment": {
			"comments": [
				{
					"id": "353067",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello Gaetano Scebba, Looks like you are trying to use Appcelerator's free platform Titanium Studio for your development. Great news is you don't have to use Titanium anymore. Appcelerator has made their free users to access to there new studio Appcelerator studio. First you need to register your free Titanium account in [here|http://www.appcelerator.com/]. For  an invite submit your mail address, and after 1-2 days you will be registered in the new Appcelerator platform. \r\n\r\nNow To download and configure the new Studio you need to follow every instruction in this [link|http://web.appcelerator.com/product/studio]. First download the studio for windows. and install it. Now follow the instruction [here|http://web.appcelerator.com/product/cli] for installing node and installing Appcelerator CLI. \r\n\r\nIf you have done everything so fer, you need Appcelerator SDK above 4.x to work with your newly install studio 4.x. So go to this link [here|http://builds.appcelerator.com.s3.amazonaws.com/index.html#4.0.0] and download the recent SDK and manually install the SDK. \r\n\r\nNow whenyou got the reply back from Appcelerator for your account verification, you will be able to open the new studio and log in there. After that follow the instruction [here|http://docs.appcelerator.com/platform/latest/#!/guide/Setting_up_Studio] for setting up studio. Also follow this [link|http://docs.appcelerator.com/platform/latest/#!/guide/Software_Locations_and_Environment_Variables] for setting Software Locations and Environment Variables.\r\n\r\nHope this helps. Thanks. \r\n ",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-05-20T11:12:10.000+0000",
					"updated": "2015-05-23T10:19:14.000+0000"
				},
				{
					"id": "353111",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "I've done a new try, but the result is the same.\r\n\r\nI've deleted any presence of Titanium and Android-SDK from my PC.\r\n\r\nI've reinstalled Titanium without install Android-SDK. After the installation, Titanium asked me to do the setting for Android and Blackberry.\r\n\r\nI've choosed the Android versions I need; Titanium has completed the installation.\r\n\r\nThe result is the same: for Titanium the Android SDK is not installed.\r\n\r\nCiao",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-05-20T17:47:34.000+0000",
					"updated": "2015-05-20T17:47:34.000+0000"
				},
				{
					"id": "353176",
					"author": {
						"name": "hmrida",
						"key": "hmrida",
						"displayName": "Harish Mridha",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hi Gaetano Scebba , \r\n\r\nCan you please post the output of the command\r\n{code}\r\n ti info -t android -o json\r\n{code}\r\n to help investigate the Android detection problem.\r\n\r\nPlease make sure the following Steps :\r\n*Firstly*\r\nCheck your android install location for any invalid folder names, mainly the build-tools folder or the platforms folder. In each folder they should both match a specific naming convention, for example 19.0.0 for build-tools or android-21 for platforms.\r\n\r\n*Secondly*\r\nMake sure that you have a build tools selected in the titanium config.\r\nThis issue seems to be down to android.buildTools.selectedVersion not being set in the Titanium config. Simply add the following to the \"android\" section of your Titanium config (mine's is at ~/.titanium/config.json):\r\n{code}\r\n\r\n\"buildTools\": {\r\n    \"selectedVersion\": \"xx.x.x\"\r\n}\r\n\r\n{code}\r\n\r\nwhere xx.x.x is a version of the Android build tools installed on your machine (mine is 21.1.2).\r\n\r\n\r\nThanks ",
					"updateAuthor": {
						"name": "hmrida",
						"key": "hmrida",
						"displayName": "Harish Mridha",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-05-21T05:49:16.000+0000",
					"updated": "2015-05-21T05:58:42.000+0000"
				},
				{
					"id": "353180",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "Regarding the output of the command \"ti info\", please see the attached file \"TitaniumProblem2.docx\". \r\n\r\nIt does not run correctly: the properties of folder \\program files\\Common files\\ is in the attached docx.\r\n\r\nThe file \"c:\\users\\gscebba\\.titanium\\config.json\" is attached: it doesn't contain the \"buildTools\" directive.\r\n\r\nA question: the Android SDK must be installed BEFORE the Titanium installation?\r\n\r\nThanks\r\n",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-05-21T07:00:05.000+0000",
					"updated": "2015-05-21T07:00:05.000+0000"
				},
				{
					"id": "353181",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "I forgot to tell you something about the folders.\r\n\r\nAs I mention in the previous post, I've done a Titanium installation without a previous Android SDK installation.\r\n\r\nWhen I've selected (in Titanium configuration) the packages, Titanium has installed the following folders on the desktop, altough I've indicated the location to use (c:\\android-sdk-win):\r\n\r\nsystem-images\r\nadd-ons\r\nplatform-tools\r\nbuild-tools\r\ntools\r\nplatfoms\r\n\r\nCiao\r\n\r\n\r\n",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-05-21T07:08:34.000+0000",
					"updated": "2015-05-21T07:08:34.000+0000"
				},
				{
					"id": "353495",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "Following the indications given by Appcelerator, I've:\r\n1. Uninstalled Titanium 3.4, Android SDK, Node.js, Git\r\n2. Downloaded the Appcelerator Studio 4.0: the installer has automatically installed the Prerequisites (Git, Node.js\r\n3. Appcelerator Studio has downloaded and installed Android-SDK\r\n3. Result: None is changed. Appcelerator Studio says\r\n    [Android SDK Home] No Android SDK were found under the specified SDK location.\r\n    It isn't correct: if you launch \"Android\" manually, you'll see all the packages...\r\n\r\nI've also followe the indications contained on http://docs.appcelerator.com/platform/latest/#!/guide/Software_Locations_and_Environment_Variables\r\n\r\nWhat do do?\r\n\r\nCiao!\r\n\r\n",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-05-26T12:39:14.000+0000",
					"updated": "2015-05-26T12:39:14.000+0000"
				},
				{
					"id": "355194",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, Try re installing the Appcelerator CLI with this command\r\n\r\n{code}\r\n[sudo] npm install appcelerator -g\r\n{code}\r\n\r\nAfter then try another command as\r\n\r\n{code}\r\nappc setup\r\n{code}\r\n\r\nWhich will install any other missing staff. Sometimes this problem occur due to CLI error. Also make sure your Node.js is upgraded. \r\n\r\nThanks.",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-06-16T09:02:25.000+0000",
					"updated": "2015-06-16T09:02:39.000+0000"
				},
				{
					"id": "358714",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "Sorry for the delay, but I had so many problems.\r\nI've done what suggested, the procedure has downloaded the 4.1.2 version, but the problem is the same:\r\n!attachment-name.jpg|thumbnail!\r\n",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-07-31T14:18:41.000+0000",
					"updated": "2015-07-31T14:18:41.000+0000"
				},
				{
					"id": "358812",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "I forgot to mention that the PC is member of a Windows Active Directory system.\r\nOn my home PC it works fine.\r\nCiao",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-08-02T16:56:14.000+0000",
					"updated": "2015-08-02T16:56:14.000+0000"
				},
				{
					"id": "359423",
					"author": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, What version of Appcelerator SDK is installed? Try installing the latest stable version 4.1.0.GA. After that check if your Android SDK has the necessary build tools for compatible with The Appcelerator SDk. Go to your Android SDk folder/tools/android. Which will open Android SDk manager. It will check if u need any additional build tools. Install and after finish restart the studio. Check if the error still exist in the preferences. Thanks.",
					"updateAuthor": {
						"name": "ahossain",
						"key": "ahossain",
						"displayName": "Amimul Hossain",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-08-10T08:23:24.000+0000",
					"updated": "2015-08-10T08:23:24.000+0000"
				},
				{
					"id": "361661",
					"author": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"body": "Amimul,\r\nthanks for your reply.\r\nAfter a reinstalling of Appcelerator Studio, also the PC where Titanium was running fine, has the same problem: it doesn't reconize the Android SDK.\r\nThe environment is:\r\nAppcelerator Studio  build: 4.1.1.201507141126\r\nBuild: jenkins-appcelerator-rcp-master-319 (origin/master)\r\nDate: 14 July 2015, 11:27:31\r\nAppcelerator SDK 4.1.0.GA\r\nAndroid SDK r24.3.4\r\nAndroid Build tools: 20 and 23.0\r\nAndroid Platforms: 7, 15-22\r\n\r\nOutput of ti check is:\r\n\r\n──────────────────┤ Check Environment ├───────────────────\r\n\r\nNode.js\r\n  V  node               up-to-date (v0.12.7)\r\n  *  npm                new version v3.3.1 available! (currently v2.11.3)\r\n\r\nTitanium CLI\r\n  V  cli                up-to-date (v4.1.5)\r\n\r\nTitanium CLI Dependencies\r\n  V  async              up-to-date (v0.2.10)\r\n  V  colors             up-to-date (v0.6.2)\r\n  V  fields             up-to-date (v0.1.24)\r\n  V  humanize           up-to-date (v0.0.9)\r\n  V  jade               up-to-date (v0.35.0)\r\n  V  longjohn           up-to-date (v0.2.8)\r\n  V  moment             up-to-date (v2.4.0)\r\n  V  node-appc          up-to-date (v0.2.26)\r\n  V  optimist           up-to-date (v0.6.1)\r\n  V  request            up-to-date (v2.27.0)\r\n  V  semver             up-to-date (v2.2.1)\r\n  V  sprintf            up-to-date (v0.1.5)\r\n  V  temp               up-to-date (v0.6.0)\r\n  V  winston            up-to-date (v0.6.2)\r\n  V  wrench             up-to-date (v1.5.8)\r\n\r\nTitanium SDK\r\n  V  latest sdk         installed (v3.5.1.GA)\r\n  V  selected sdk       up-to-date (v3.5.1.GA)\r\n\r\nAndroid Environment\r\n  V  sdk                installed (C:\\android-sdk)\r\n  !  tools              untested version 24.3.4; may or may not work\r\n  !  platform tools     untested version 23; may or may not work\r\n  !  build tools        untested version 23.0.0; may or may not work\r\n  V  adb                installed C:\\android-sdk\\platform-tools\\adb.exe\r\n  V  android            installed C:\\android-sdk\\tools\\android.bat\r\n  V  emulator           installed C:\\android-sdk\\tools\\emulator.exe\r\n  V  mksdcard           installed C:\\android-sdk\\tools\\mksdcard.exe\r\n  V  zipalign           installed C:\\android-sdk\\build-tools\\23.0.0\\zipalign.exe\r\n\r\n  V  aapt               installed C:\\android-sdk\\build-tools\\23.0.0\\aapt.exe\r\n  V  aidl               installed C:\\android-sdk\\build-tools\\23.0.0\\aidl.exe\r\n  V  targets            installed (19 found)\r\n  V  avds               installed (1 found)\r\n  !  ndk                Android NDK not found\r\n\r\nJava Development Kit\r\n  V  jdk                installed (v1.8.0)\r\n  V  java               installed C:\\Program Files (x86)\\Java\\jre1.8.0_45\\bin\\ja\r\nva.exe\r\n  V  javac              installed C:\\Program Files (x86)\\Java\\jdk1.8.0_40\\bin\\ja\r\nvac.exe\r\n  V  keytool            installed C:\\Program Files (x86)\\Java\\jdk1.8.0_40\\bin\\ke\r\nytool.exe\r\n  V  jarsigner          installed C:\\Program Files (x86)\\Java\\jdk1.8.0_40\\bin\\ja\r\nrsigner.exe\r\n\r\nIntel® Hardware Accelerated Execution Manager (HAXM)\r\n  V  compatible\r\n  !  installed          not found; install HAXM to use Android x86 emulator\r\n\r\nNetwork\r\n  V  online\r\n  -  no proxy server configured\r\n  ×  https://www.google.com (HTTP status: 404) is unreachable\r\n  V  Java-based connection test\r\n\r\nDirectory Permissions\r\n  V  home directory\r\n  V  titanium config directory\r\n  V  titanium sdk install directory\r\n  V  workspace directory\r\n  V  temp directory\r\n\r\n\r\nIt is very frustrating this situation. \r\n\r\nCiao\r\n\r\n\r\n",
					"updateAuthor": {
						"name": "gtnscebba",
						"key": "gtnscebba",
						"displayName": "Gaetano Scebba",
						"active": true,
						"timeZone": "Europe/Rome"
					},
					"created": "2015-08-29T15:33:07.000+0000",
					"updated": "2015-08-29T15:33:07.000+0000"
				}
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