{
	"id": "149168",
	"key": "AC-409",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2015-11-05T16:26:16.000+0000",
		"created": "2015-06-26T10:24:07.000+0000",
		"labels": [
			"android",
			"material-theme",
			"sdk"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "morahman",
			"key": "morahman",
			"displayName": "Motiur Rahman",
			"active": true,
			"timeZone": "Asia/Dhaka"
		},
		"updated": "2016-03-11T12:46:11.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "App crashes with error\r\n\r\nVERSION.RELEASE=4.2.2\r\nVERSION.SDK=17\r\n\r\n{code:java}\r\njava.lang.NoClassDefFoundError: android.support.v7.internal.view.menu.MenuBuilder\r\n\tat android.support.v7.app.AppCompatDelegateImplV7.initializePanelMenu(AppCompatDelegateImplV7.java:1012)\r\n\tat android.support.v7.app.AppCompatDelegateImplV7.preparePanel(AppCompatDelegateImplV7.java:1074)\r\n\tat android.support.v7.app.AppCompatDelegateImplV7.doInvalidatePanelMenu(AppCompatDelegateImplV7.java:1374)\r\n\tat android.support.v7.app.AppCompatDelegateImplV7.access$100(AppCompatDelegateImplV7.java:89)\r\n\tat android.support.v7.app.AppCompatDelegateImplV7$1.run(AppCompatDelegateImplV7.java:126)\r\n\tat android.os.Handler.handleCallback(Handler.java:800)\r\n\tat android.os.Handler.dispatchMessage(Handler.java:100)\r\n\tat android.os.Looper.loop(Looper.java:194)\r\n\tat android.app.ActivityThread.main(ActivityThread.java:5391)\r\n\tat java.lang.reflect.Method.invokeNative(Native Method)\r\n\tat java.lang.reflect.Method.invoke(Method.java:525)\r\n\tat com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:833)\r\n\tat com.android.internal.os.ZygoteInit.main(ZygoteInit.java:600)\r\n\tat dalvik.system.NativeStart.main(Native Method)\r\n{code}\r\n\r\n[Additional info on stackoverflow|http://stackoverflow.com/questions/26657348/appcompat-v7-v21-0-0-causing-crash-on-samsung-devices-with-android-v4-2-2]\r\n",
		"attachment": [],
		"flagged": false,
		"summary": "App crashes on some 4.2.2 devices",
		"creator": {
			"name": "falko",
			"key": "falko",
			"displayName": "Andrey Tkachenko",
			"active": true,
			"timeZone": "Europe/Moscow"
		},
		"subtasks": [],
		"reporter": {
			"name": "falko",
			"key": "falko",
			"displayName": "Andrey Tkachenko",
			"active": true,
			"timeZone": "Europe/Moscow"
		},
		"environment": "Titanium SDK 4.0.0GA/ Explay Fresh Android device",
		"comment": {
			"comments": [
				{
					"id": "356138",
					"author": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"body": "[~falko] please attach a test case and steps to reproduce the issue",
					"updateAuthor": {
						"name": "rtlechuga",
						"key": "rtlechuga",
						"displayName": "Radamantis Torres-Lechuga",
						"active": false,
						"timeZone": "Asia/Dubai"
					},
					"created": "2015-06-26T23:14:38.000+0000",
					"updated": "2015-06-26T23:14:38.000+0000"
				},
				{
					"id": "356169",
					"author": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"body": "I can't send you device and I not have on hand this device. On Monday I'll send test app to the customer. The problem is observed only on some devices with android 4.2.2 as described in stackowerflow page. I created proguard as described on stackowerflow but problem still exists.",
					"updateAuthor": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"created": "2015-06-27T09:59:10.000+0000",
					"updated": "2015-06-27T09:59:10.000+0000"
				},
				{
					"id": "357753",
					"author": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"body": "Simple create default alloy project, select titanium sdk 4.0.0.GA and run Package. Install to device and run. \r\n\r\nhttp://stackoverflow.com/questions/26657348/appcompat-v7-v21-0-0-causing-crash-on-samsung-devices-with-android-v4-2-2",
					"updateAuthor": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"created": "2015-07-15T11:40:50.000+0000",
					"updated": "2015-07-15T11:42:25.000+0000"
				},
				{
					"id": "360846",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello,\r\nI tested the issue you reported. We did not reproduce this issue as a bug. App did not crash on 4.2.2 devices.\r\n\r\nSo I recommend you to follow these steps\r\n1. Check your App ID is it duplicate or not.\r\n2. Unplug your device cable and plugin again.\r\n3. Finally upgrade your studio and SDK version to the latest build.\r\n\r\nThen let us know if you get the error again.\r\n\r\nThanks.",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-08-24T04:25:28.000+0000",
					"updated": "2015-11-05T16:26:02.000+0000"
				},
				{
					"id": "379342",
					"author": {
						"name": "amandavines",
						"key": "amandavines",
						"displayName": "Amanda",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I'm seeing this error come thru in our dashboard from some of our users. Can this be investigated further?",
					"updateAuthor": {
						"name": "amandavines",
						"key": "amandavines",
						"displayName": "Amanda",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2016-03-09T15:36:05.000+0000",
					"updated": "2016-03-09T15:36:05.000+0000"
				},
				{
					"id": "379358",
					"author": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"body": "@Amanda Can you provide a list of devices?",
					"updateAuthor": {
						"name": "falko",
						"key": "falko",
						"displayName": "Andrey Tkachenko",
						"active": true,
						"timeZone": "Europe/Moscow"
					},
					"created": "2016-03-09T18:11:02.000+0000",
					"updated": "2016-03-09T18:11:18.000+0000"
				},
				{
					"id": "379372",
					"author": {
						"name": "amandavines",
						"key": "amandavines",
						"displayName": "Amanda",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Device is Samsung SGH-T399 with android 4.2.2.",
					"updateAuthor": {
						"name": "amandavines",
						"key": "amandavines",
						"displayName": "Amanda",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2016-03-09T19:47:39.000+0000",
					"updated": "2016-03-09T19:47:39.000+0000"
				},
				{
					"id": "379527",
					"author": {
						"name": "wdent",
						"key": "wdent",
						"displayName": "William Dent",
						"active": true,
						"timeZone": "America/Havana"
					},
					"body": "We can reproduce this with a Samsung running 4.2.2\r\n\r\njava.lang.NoClassDefFoundError: android.support.v7.internal.view.menu.MenuBuilder\r\n\r\nI found a pretty good reference as to why this is caused by Material Design\r\nhttps://github.com/google/iosched/issues/79\r\n\r\n",
					"updateAuthor": {
						"name": "wdent",
						"key": "wdent",
						"displayName": "William Dent",
						"active": true,
						"timeZone": "America/Havana"
					},
					"created": "2016-03-11T12:06:33.000+0000",
					"updated": "2016-03-11T12:46:11.000+0000"
				}
			],
			"maxResults": 8,
			"total": 8,
			"startAt": 0
		}
	}
}