{
	"id": "149316",
	"key": "AC-410",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2015-11-14T01:52:22.000+0000",
		"created": "2015-07-01T05:17:18.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [
			{
				"id": "48244",
				"type": {
					"id": "10002",
					"name": "Duplicate",
					"inward": "is duplicated by",
					"outward": "duplicates"
				},
				"outwardIssue": {
					"id": "101117",
					"key": "APSTUD-7413",
					"fields": {
						"summary": "An internal error occurred during: \"Sending Analytics Ping ...\".",
						"status": {
							"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
							"name": "Closed",
							"id": "6",
							"statusCategory": {
								"id": 3,
								"key": "done",
								"colorName": "green",
								"name": "Done"
							}
						},
						"priority": {
							"name": "Medium",
							"id": "3"
						},
						"issuetype": {
							"id": "1",
							"description": "A problem which impairs or prevents the functions of the product.",
							"name": "Bug",
							"subtask": false
						}
					}
				}
			}
		],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2015-11-14T01:52:22.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nlaunch appcelerator studio, sign in\n\nh3. Actual Result\na pop up shows up saying 'Multiple problems have occurred' and it keeps saying its sending analytics ping\n\nh3. Expected Result\nno error messages",
		"attachment": [
			{
				"id": "56019",
				"filename": ".log",
				"author": {
					"name": "alantbarlow",
					"key": "alantbarlow",
					"displayName": "Alan Barlow",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2015-07-01T05:17:33.000+0000",
				"size": 8252693,
				"mimeType": "text/plain"
			},
			{
				"id": "56477",
				"filename": "Appc Info.txt",
				"author": {
					"name": "alantbarlow",
					"key": "alantbarlow",
					"displayName": "Alan Barlow",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2015-08-21T05:35:45.000+0000",
				"size": 15825,
				"mimeType": "text/plain"
			},
			{
				"id": "56020",
				"filename": "diagnostic3736238429469306672.log",
				"author": {
					"name": "alantbarlow",
					"key": "alantbarlow",
					"displayName": "Alan Barlow",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2015-07-01T05:17:37.000+0000",
				"size": 36592,
				"mimeType": "text/plain"
			},
			{
				"id": "56021",
				"filename": "screenshot-1.png",
				"author": {
					"name": "alantbarlow",
					"key": "alantbarlow",
					"displayName": "Alan Barlow",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2015-07-01T05:18:19.000+0000",
				"size": 204701,
				"mimeType": "image/png"
			}
		],
		"flagged": false,
		"summary": "Sending Analytics Ping Problem In Appcelerator Studio",
		"creator": {
			"name": "alantbarlow",
			"key": "alantbarlow",
			"displayName": "Alan Barlow",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "alantbarlow",
			"key": "alantbarlow",
			"displayName": "Alan Barlow",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Appcelerator Studio 4.0.1",
		"comment": {
			"comments": [
				{
					"id": "356671",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello [~alantbarlow],\r\n\r\nTo solve this type of problem try this following and let us know.\r\n\r\n1. Logout and Login using terminal\r\n2. Logout from studio using this command: appc logout\r\n3. Logout from CLI using this command: appc logout –D \r\n4. Login Studio using this command: appc login\r\n5. And then follow those steps.\r\n6. After then Open studio again \r\n7. Log in \r\n\r\nThanks.",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-07-02T06:04:39.000+0000",
					"updated": "2015-07-02T06:04:39.000+0000"
				},
				{
					"id": "356906",
					"author": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I followed those steps logging out then back in using both cli and studio terminal, then I logged out of studio, relaunched it, and signed back in and the same problem occurs. It did no effect on the problem.",
					"updateAuthor": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-07-03T17:30:20.000+0000",
					"updated": "2015-07-03T17:30:20.000+0000"
				},
				{
					"id": "357332",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello [~alantbarlow],\r\n\r\nIs it still an issue for you, if so try to delete your Ti SDK and install it again, maybe the SDK is corrupted.\r\n\r\n{code:title=Uninstall SDK}\r\nappc ti sdk uninstall (SDK version )\r\n{code}\r\n\r\n{code:title=Install SDK}\r\nappc ti sdk install latest\r\nor\r\nappc ti sdk install (SDK version )\r\n{code}\r\n\r\nThanks\r\n",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-07-09T05:24:37.000+0000",
					"updated": "2015-07-09T05:24:54.000+0000"
				},
				{
					"id": "358125",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello [~alantbarlow],\r\n\r\nAre you still having this issue? Please let us know.\r\n\r\nThanks.",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-07-22T05:28:44.000+0000",
					"updated": "2015-07-22T05:28:44.000+0000"
				},
				{
					"id": "359617",
					"author": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"updateAuthor": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-08-12T01:22:30.000+0000",
					"updated": "2015-08-12T01:22:30.000+0000"
				},
				{
					"id": "359778",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello [~alantbarlow],\r\nOpen terminal and run below commands then let us know.\r\n\r\n1. node —version (if not installed then you can download it from [here|https://web.appcelerator.com/product/cli])\r\n2. \"sudo npm install appcelerator -g\"\r\n3. \"appc setup\"\r\n\r\nLogin to Studio from terminal using below command then open your STUDIO.\r\n\"appc login\"\r\n\r\nIf the problem still persist then Uninstall your Studio and Install it again.\r\n\r\nDownload from here: https://web.appcelerator.com/product/studio\r\n\r\nThanks",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-08-13T05:23:55.000+0000",
					"updated": "2015-08-13T05:23:55.000+0000"
				},
				{
					"id": "360631",
					"author": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I have finally logged in and this problem is still unresolved. I attached the results returned from running \"appc info\" in the CLI. I have already tried reinstalling Appcelerator Studio, Node.JS, GET, and the CLI with no luck.",
					"updateAuthor": {
						"name": "alantbarlow",
						"key": "alantbarlow",
						"displayName": "Alan Barlow",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-08-21T05:36:44.000+0000",
					"updated": "2015-08-21T05:41:26.000+0000"
				},
				{
					"id": "369353",
					"author": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hi [~alantbarlow],\r\n\r\nIs it still an issue for you?",
					"updateAuthor": {
						"name": "morahman",
						"key": "morahman",
						"displayName": "Motiur Rahman",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2015-11-08T15:26:24.000+0000",
					"updated": "2015-11-08T15:26:24.000+0000"
				}
			],
			"maxResults": 10,
			"total": 10,
			"startAt": 0
		}
	}
}