{
	"id": "163943",
	"key": "AC-4552",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2016-11-15T19:14:04.000+0000",
		"created": "2016-10-13T11:02:44.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-11-15T19:14:04.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14548",
				"name": "Titanium SDK & CLI",
				"description": "Please enter tickets related to the MobileSDK here."
			}
		],
		"description": "I am using the Ti.Media.VideoPlayer to create a thumbnail using the code below. This code works perfectly on iOS, but on Android it does not. I believe the issue is because I am trying to load a local file that resides in the application's data directory (E.g. file:///data/user/0/com.mydomain.app/app_appdata/1476356057.mp4). The code below works correctly when I use a remote URL to an online video file such as \"Big Buck Bunny\". Can you please help me realize what is going on with my implementation?\r\n\r\nvar mp4 = [Ti.File object]\r\n\r\nvar movie = Ti.Media.createVideoPlayer({ autoplay : false });\r\nmovie.url = mp4.getNativePath();\r\n\r\nmovie.requestThumbnailImagesAtTimes([1, 2, 3, 4], (OS_IOS) ? Ti.Media.VIDEO_TIME_OPTION_EXACT : Ti.Media.VIDEO_TIME_OPTION_NEAREST_KEYFRAME, function(e) {\r\n    // Do fun stuff...\r\n});\r\n\r\n*Expected Result:* Request completes and returns object with thumbnail path.\r\n*Actual Result:* The request never completes. Not even an error is thrown.",
		"attachment": [],
		"flagged": false,
		"summary": "Ti.Media.VideoPlayer not rendering thumbnail on Android for local file",
		"creator": {
			"name": "miken01",
			"key": "miken01",
			"displayName": "Mike Neill",
			"active": true,
			"timeZone": "America/New_York"
		},
		"subtasks": [],
		"reporter": {
			"name": "miken01",
			"key": "miken01",
			"displayName": "Mike Neill",
			"active": true,
			"timeZone": "America/New_York"
		},
		"environment": "Appcelerator 4.7.1\r\nTitanium SDK 5.5.0GA\r\nLG Nexus 5x running Android 6.0",
		"comment": {
			"comments": [
				{
					"id": "398820",
					"author": {
						"name": "miken01",
						"key": "miken01",
						"displayName": "Mike Neill",
						"active": true,
						"timeZone": "America/New_York"
					},
					"body": "Here is an example JSON printout of the mp4 file object in the above example.\r\n\r\n{\"hidden\":false,\"nativePath\":\"file:///data/user/0/com.uoovoice.uoovoice/app_appdata/1476356057.mp4\",\"writable\":true,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///data/user/0/com.uoovoice.uoovoice/app_appdata\",\"writable\":true,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///data/user/0/com.uoovoice.uoovoice\",\"writable\":true,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///data/user/0\",\"writable\":false,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///data/user\",\"writable\":false,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///data\",\"writable\":false,\"executable\":false,\"parent\":{\"hidden\":false,\"nativePath\":\"file:///\",\"writable\":false,\"executable\":false,\"parent\":null,\"readonly\":true,\"directoryListing\":[\"vendor\",\"firmware\",\"persist\",\"sdcard\",\"storage\",\"mnt\",\"config\",\"cache\",\"acct\",\"d\",\"etc\",\"verity_key\",\"ueventd.rc\",\"ueventd.bullhead.rc\",\"system\",\"sys\",\"service_contexts\",\"sepolicy\",\"selinux_version\",\"seapp_contexts\",\"sbin\",\"res\",\"property_contexts\",\"proc\",\"oem\",\"init.zygote64_32.rc\",\"init.zygote32.rc\",\"init.usb.rc\",\"init.usb.configfs.rc\",\"init.trace.rc\",\"init.rc\",\"init.environ.rc\",\"init.bullhead.usb.rc\",\"init.bullhead.sensorhub.rc\",\"init.bullhead.rc\",\"init.bullhead.ramdump.rc\",\"init.bullhead.misc.rc\",\"init.bullhead.fp.rc\",\"init.bullhead.diag.rc\",\"init\",\"fstab.bullhead\",\"file_contexts\",\"default.prop\",\"data\",\"charger\",\"root\",\"dev\"],\"size\":0,\"apiName\":\"Ti.Proxy\",\"name\":\"\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[],\"size\":4096,\"apiName\":\"Ti.Proxy\",\"name\":\"data\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[],\"size\":4096,\"apiName\":\"Ti.Proxy\",\"name\":\"user\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[],\"size\":8192,\"apiName\":\"Ti.Proxy\",\"name\":\"0\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[\"lib\",\"cache\",\"code_cache\",\"databases\",\"app_sslcache\",\"app_Parse\",\"app_appdata\",\"shared_prefs\"],\"size\":4096,\"apiName\":\"Ti.Proxy\",\"name\":\"com.uoovoice.uoovoice\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[\".tilicense\",\"1476176388.jpg\",\"9f84c270461f0b8e8523e561026b306a_media.jpeg\",\"1476262304.jpg\",\"4bc79d197d4462dfed5b5b3d0ec1c2ab_media.jpeg\",\"1476268395.mp4\",\"tia1476348844762.jpg\",\"1476351679\",\"6266a04cffd14335ba8dabbb550df066_media.jpeg\",\"tia1476348863486.mp4\",\"1476348863.mov\",\"ad8fab0b46049aa745fd3e0a47b7c865_media.jpeg\",\"tia1476348997658.mp4\",\"1476348998.mov\",\"tia1476349201160.mp4\",\"tia1476349564725.mp4\",\"1476349564.mp4\",\"tia1476350061684.mp4\",\"1476350061.mov\",\"tia1476350496590.mp4\",\"1476350496.mov\",\"tia1476350811745.mp4\",\"1476350811.mp4\",\"tia1476350944249.mp4\",\"1476350944.mp4\",\"tia1476351084985.mp4\",\"1476351085.mp4\",\"tia1476351227354.mp4\",\"1476351227.mp4\",\"tia1476351481737.mp4\",\"1476351482.mp4\",\"tia1476351667600.mp4\",\"1476351668.mp4\",\"tia1476351804993.mp4\",\"1476351805.mp4\",\"1476355293.mp4\",\"87ed01ab5e7790c9b6b8b4c0ec6d3d43_media.mp4\",\"d983ca47854fa05fd636ac8859a048f7_media.jpeg\",\"tia1476355293619.mp4\",\"tia1476355550778.mp4\",\"1476355550.mp4\",\"tia1476355699761.mp4\",\"1476355700.mp4\",\"tia1476355915743.mp4\",\"1476355915.mp4\",\"tia1476356057350.mp4\",\"1476356057.mp4\"],\"size\":4096,\"apiName\":\"Ti.Proxy\",\"name\":\"app_appdata\",\"symbolicLink\":false,\"bubbleParent\":true},\"readonly\":false,\"directoryListing\":[],\"size\":3027991,\"apiName\":\"Ti.Filesystem.File\",\"name\":\"1476356057.mp4\",\"symbolicLink\":false,\"bubbleParent\":true}",
					"updateAuthor": {
						"name": "miken01",
						"key": "miken01",
						"displayName": "Mike Neill",
						"active": true,
						"timeZone": "America/New_York"
					},
					"created": "2016-10-13T11:05:13.000+0000",
					"updated": "2016-10-13T11:05:13.000+0000"
				},
				{
					"id": "400666",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, Can you provide more details, With the below code I can verify the callback function is called with the define time. I am not able to reproduce the issue in Android. \r\n\r\n{code}\r\nvar vidWin = Titanium.UI.createWindow({\r\n    title : 'Video View Demo',\r\n    backgroundColor : '#fff'\r\n});\r\n\r\nvar videoPlayer = Titanium.Media.createVideoPlayer({\r\n    top : 2,\r\n    autoplay : true,\r\n    backgroundColor : 'blue',\r\n    height : 300,\r\n    width : 300,\r\n    mediaControlStyle : Titanium.Media.VIDEO_CONTROL_DEFAULT,\r\n    scalingMode : Titanium.Media.VIDEO_SCALING_ASPECT_FIT\r\n});\r\n\r\nvideoPlayer.url = 'bigbuckbunny.mp4';\r\n\r\nvideoPlayer.requestThumbnailImagesAtTimes([0, 1, 5, 6, 7], Titanium.Media.VIDEO_TIME_OPTION_NEAREST_KEYFRAME, function(response) {\r\n\r\n    Ti.API.info(\"Thumbnail callback called, success\");\r\n\r\n\r\n});\r\n\r\nvidWin.add(videoPlayer);\r\nvidWin.open();\r\n{code}\r\n",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2016-11-09T19:06:08.000+0000",
					"updated": "2016-11-09T19:17:19.000+0000"
				}
			],
			"maxResults": 2,
			"total": 2,
			"startAt": 0
		}
	}
}