Titanium JIRA Archive
Appcelerator Community (AC)

[AC-4612] CloudTest username or password is incorrect

GitHub Issuen/a
TypeBug
Priorityn/a
StatusClosed
ResolutionDuplicate
Resolution Date2016-11-29T16:37:56.000+0000
Affected Version/sn/a
Fix Version/sn/a
Componentsn/a
Labelsn/a
ReporterJoshua Green
AssigneeShak Hossain
Created2016-11-14T19:29:33.000+0000
Updated2017-01-05T14:37:41.000+0000

Description

When trying to enable Appcelerator Test Service I get the following error: "The entered CloudTest username or password is incorrect. Please provide correct CloudTest credentials." I can login to the appcelerator platform with the same credentials I used to try and activate the test service and I have been set as the test user in my organization.

Attachments

FileDateSize
Capture.PNG2016-11-28T14:48:34.000+000032311
Test.PNG2016-11-29T14:41:52.000+000058016

Comments

  1. Sharif AbuDarda 2016-11-22

    Hello, Can you try logging out from the studio and login back and try enablening test service? Run "appc logout -D" and "appc login" in terminal. After login open studio and try enableling test service. Let us know.
  2. Joshua Green 2016-11-28

    I logged out and back in successfully but, when I go to Studio there is no option in the TiApp Editor to enable a test service. It says: Appcelerator services are enabled and then lists out Cloud, Analytics and Hyperloop only. !Capture.PNG|thumbnail!
  3. Sharif AbuDarda 2016-11-28

    Hello, Can you create a new project with test available from command prompt? Run "appc new" and when asked "Please provide your password for enabling Test service" provide the pass and see what happens. Let us know. Thanks.
  4. Joshua Green 2016-11-29

    Same error as previously stated. !Test.PNG|thumbnail!
  5. Sharif AbuDarda 2016-11-29

  6. Joshua Green 2017-01-05

    No one seems to be working on that ticket.

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