{ "id": "164526", "key": "AC-4612", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "3", "description": "The problem is a duplicate of an existing issue.", "name": "Duplicate" }, "resolutiondate": "2016-11-29T16:37:56.000+0000", "created": "2016-11-14T19:29:33.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2017-01-05T14:37:41.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "When trying to enable Appcelerator Test Service I get the following error:\r\n\r\n\"The entered CloudTest username or password is incorrect. Please provide correct CloudTest credentials.\"\r\n\r\nI can login to the appcelerator platform with the same credentials I used to try and activate the test service and I have been set as the test user in my organization.", "attachment": [ { "id": "60788", "filename": "Capture.PNG", "author": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "created": "2016-11-28T14:48:34.000+0000", "size": 32311, "mimeType": "image/png" }, { "id": "60796", "filename": "Test.PNG", "author": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "created": "2016-11-29T14:41:52.000+0000", "size": 58016, "mimeType": "image/png" } ], "flagged": false, "summary": "CloudTest username or password is incorrect", "creator": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "subtasks": [], "reporter": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "environment": null, "comment": { "comments": [ { "id": "401718", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Can you try logging out from the studio and login back and try enablening test service? Run \"appc logout -D\" and \"appc login\" in terminal. After login open studio and try enableling test service. Let us know. ", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-11-22T21:01:33.000+0000", "updated": "2016-11-22T21:01:33.000+0000" }, { "id": "401886", "author": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "body": "I logged out and back in successfully but, when I go to Studio there is no option in the TiApp Editor to enable a test service.\r\n\r\nIt says: Appcelerator services are enabled and then lists out Cloud, Analytics and Hyperloop only.\r\n\r\n!Capture.PNG|thumbnail!", "updateAuthor": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "created": "2016-11-28T14:46:13.000+0000", "updated": "2016-11-28T14:48:55.000+0000" }, { "id": "401898", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Can you create a new project with test available from command prompt? Run \"appc new\" and when asked \"Please provide your password for enabling Test service\" provide the pass and see what happens. Let us know. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-11-28T17:18:05.000+0000", "updated": "2016-11-28T17:18:05.000+0000" }, { "id": "402188", "author": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "body": "Same error as previously stated.\r\n\r\n!Test.PNG|thumbnail!", "updateAuthor": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "created": "2016-11-29T14:42:15.000+0000", "updated": "2016-11-29T14:42:15.000+0000" }, { "id": "402198", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-11-29T16:10:19.000+0000", "updated": "2016-11-29T16:10:19.000+0000" }, { "id": "404147", "author": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "body": "No one seems to be working on that ticket.", "updateAuthor": { "name": "joshua.green", "key": "joshua.green", "displayName": "Joshua Green", "active": true, "timeZone": "America/New_York" }, "created": "2017-01-05T14:37:41.000+0000", "updated": "2017-01-05T14:37:41.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }