{
	"id": "165154",
	"key": "AC-4702",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "1",
			"description": "A fix for this issue is checked into the tree and tested.",
			"name": "Fixed"
		},
		"resolutiondate": "2017-01-03T20:02:21.000+0000",
		"created": "2017-01-02T16:43:51.000+0000",
		"labels": [],
		"versions": [
			{
				"id": "17038",
				"name": "Appcelerator Studio 4.5.0",
				"archived": false,
				"released": false
			}
		],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2017-01-03T20:02:21.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "I use studio on 2 different laptops (home and work). I have to login to studio every time I switch between laptops, which is annoying. But every time I do, on either laptop, Studio stops responding after I login.  Here are the steps I have to take every time:\r\n\r\n# Launch Studio\r\n# Prompted 3 times to login\r\n# Studio loads, but hangs (see screenshot)\r\n# Force quit Studio\r\n# Re-launch studio\r\n# Works as expected\r\n\r\nI have attached a screen shot of the frozen studio, the studio log file and the crash log that Apple asks me to submit.",
		"attachment": [
			{
				"id": "61165",
				"filename": "Screen Shot 2017-01-02 at 10.38.08 AM.png",
				"author": {
					"name": "rossmd",
					"key": "rossmd",
					"displayName": "rossmd",
					"active": true,
					"timeZone": "America/Chicago"
				},
				"created": "2017-01-02T16:43:30.000+0000",
				"size": 396554,
				"mimeType": "image/png"
			},
			{
				"id": "61163",
				"filename": "studio.log",
				"author": {
					"name": "rossmd",
					"key": "rossmd",
					"displayName": "rossmd",
					"active": true,
					"timeZone": "America/Chicago"
				},
				"created": "2017-01-02T16:43:47.000+0000",
				"size": 272757,
				"mimeType": "text/plain"
			},
			{
				"id": "61164",
				"filename": "studio-crash.txt",
				"author": {
					"name": "rossmd",
					"key": "rossmd",
					"displayName": "rossmd",
					"active": true,
					"timeZone": "America/Chicago"
				},
				"created": "2017-01-02T16:43:34.000+0000",
				"size": 1109080,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Studio always freezes when logging in",
		"creator": {
			"name": "rossmd",
			"key": "rossmd",
			"displayName": "rossmd",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"subtasks": [],
		"reporter": {
			"name": "rossmd",
			"key": "rossmd",
			"displayName": "rossmd",
			"active": true,
			"timeZone": "America/Chicago"
		},
		"environment": "Mac OS X 10.12.2\r\nAppcelerator Studio 4.8.1 (affected versions above doesn't list this version)",
		"comment": {
			"comments": [
				{
					"id": "403946",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, First open Terminal and run \"appc logout -D\"\r\nNow, \"appc login\" provide login credential and follow through. After the login is successful open studio see if the hangs happen or not. Thanks.",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2017-01-02T18:14:00.000+0000",
					"updated": "2017-01-02T18:14:00.000+0000"
				},
				{
					"id": "403947",
					"author": {
						"name": "rossmd",
						"key": "rossmd",
						"displayName": "rossmd",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"body": "That seems to have fixed the issue. I ran your commands and was prompted to validate each laptop via SMS.  After doing that, I closed and relaunched Studio several times on each laptop and it worked without hanging or prompting for login again.  Thank you.",
					"updateAuthor": {
						"name": "rossmd",
						"key": "rossmd",
						"displayName": "rossmd",
						"active": true,
						"timeZone": "America/Chicago"
					},
					"created": "2017-01-02T18:42:52.000+0000",
					"updated": "2017-01-02T18:42:52.000+0000"
				}
			],
			"maxResults": 2,
			"total": 2,
			"startAt": 0
		}
	}
}