Titanium JIRA Archive
Appcelerator Community (AC)

[AC-4826] Arrow Cloud Email Not Working

GitHub Issuen/a
TypeBug
Priorityn/a
StatusClosed
ResolutionDuplicate
Resolution Date2017-02-28T14:53:14.000+0000
Affected Version/sAppcelerator Studio 4.3.0
Fix Version/sn/a
ComponentsAppcelerator Dashboard, ArrowDB
Labelsarrowdb, email, ti.cloud
ReporterIshan Singh
AssigneeShak Hossain
Created2017-02-25T20:57:44.000+0000
Updated2017-03-20T10:40:07.000+0000

Description

Hi, I am trying to save the smtp settings for the g-suite account but not able to. There are two ways i am able to get it saved successfully 1. TLS enabled with port 465. 2. TLS disabled with port 587. But with the above settings i get the test email of settings saves successfully, but after that when i trigger the email using ti.cloud module, nothing happens no email comes. I see the logs and it says status 200, but email never comes also i can see the logs of the test mail sent about settings saved in the google admin console but not the emails i trigger through the ti.cloud I spoke to google g-suite support, as per them TLS enabled only works with port 587 and TLS disabled works only with 465, in which case my settings are not saved and i get error of smtp settings are not valid. Please help me out. I also raised an issue previously but i am not able to see it, it's not there in my raised issues.

Attachments

FileDateSize
Screen Shot 2017-02-23 at 11.11.03 PM.png2017-02-25T20:54:21.000+0000158300
Screen Shot 2017-02-26 at 2.26.38 AM.png2017-02-25T20:57:13.000+000066409

Comments

  1. Sharif AbuDarda 2017-02-28

  2. Ishan Singh 2017-02-28

    Hi, I am not able to see that issue you people are saying. Please suggest

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