{ "id": "153361", "key": "AC-509", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2015-11-23T07:29:23.000+0000", "created": "2015-11-21T18:37:00.000+0000", "labels": [], "versions": [ { "id": "17035", "name": "Appcelerator Studio 4.4.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "updated": "2015-11-24T09:31:02.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Hi,\r\n\r\nafter update:\r\n\r\nI start RUN. The console view flashes on bottom of right window repetitivly. After short time the build folder keeps empty. \r\n\r\nHere the log: https://gist.github.com/AppWerft/a3112fe69819f3440504\r\n\r\nIf reinstalled Studio after removing, I have relogined. Here the output of diagnostics:\r\nhttps://gist.github.com/AppWerft/cb401865b8b21b39d585\r\n\r\nHere the output of cli: https://gist.github.com/AppWerft/64a044c774b8646ab701\r\n\r\nCheers!\r\n\r\nRainer ", "attachment": [], "flagged": false, "summary": "Studio crashes after update to 4.4.0", "creator": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "subtasks": [], "reporter": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "environment": "see logs", "comment": { "comments": [ { "id": "371055", "author": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "body": "I have copied from an other Mac a folder of appc studio (v4.1.0). If I start from this folder the same issue appears. I think the the reason of my issue don't come from the appc folder. I guess the reason comes from dependencies (java/node …)? \r\n\r\n[───────┤ Check Environment ├─────](https://gist.github.com/AppWerft/7d0d70410287217ca66c)", "updateAuthor": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-21T21:18:33.000+0000", "updated": "2015-11-21T22:03:44.000+0000" }, { "id": "371102", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~titanium@webmasterei-hamburg.de], according to your CLI log it looks like your installation was successful. Did you try updating through studio? If so, sometimes this happens because the installation was broken down somehow though it will still shows successful installation. it's better if you try installing the previous versions and manually update to the latest through command prompt. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2015-11-23T06:17:31.000+0000", "updated": "2015-11-23T06:17:31.000+0000" }, { "id": "371123", "author": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "body": "Hello Sharif AbuDarda,\r\n\r\nfirst I have cleaned the \"Appcelerator Studio\" folder and reinstalled from new dmg download => same issue. Now I have installed the version from july (v4.1.0) => same issue. \r\n\r\nI think it is a problem with other components. What of details do you need for help?\r\n\r\nI can trigger the issue by starting:\r\n/Window/ShowView/Other/Console inside Studio\r\n\r\nBest regards\r\nRainer\r\n", "updateAuthor": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-23T09:52:45.000+0000", "updated": "2015-11-23T13:07:28.000+0000" }, { "id": "371136", "author": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "body": "Hi Mostafizur Rahman,\r\n\r\nwhat kind of info do you need?\r\n\r\n[Here output of diagnostics](https://gist.github.com/AppWerft/299d21c71ab749025698) and [here the log of studio](https://gist.github.com/AppWerft/a3112fe69819f3440504)\r\n", "updateAuthor": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-23T10:56:14.000+0000", "updated": "2015-11-23T10:56:35.000+0000" }, { "id": "371335", "author": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "body": "Solved!\r\n\r\nIn workspace folder is a folder .metadata/plugins. Maybe in this folder is an issue. \r\nI have created a new Workspace and imported my project. It is fixed!\r\n\r\nI hope I can help other victims …", "updateAuthor": { "name": "titanium@webmasterei-hamburg.de", "key": "titanium@webmasterei-hamburg.de", "displayName": "Rainer Schleevoigt", "active": true, "timeZone": "Europe/Berlin" }, "created": "2015-11-24T09:31:02.000+0000", "updated": "2015-11-24T09:31:02.000+0000" } ], "maxResults": 5, "total": 5, "startAt": 0 } } }