{ "id": "169033", "key": "AC-5101", "fields": { "issuetype": { "id": "7", "description": "gh.issue.story.desc", "name": "Story", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2017-08-09T08:37:44.000+0000", "created": "2017-07-20T14:45:21.000+0000", "labels": [ "acs", "android", "firebase", "production", "token" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2017-08-09T08:37:44.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "Hi guys,\r\nI successfully implemented Android's push notifications with ACS and Firebase. When I build my app as development, everything works fine, I subscribe successfully to channel. But when I switch to production and install the app manually(without release to Play Store, for final test), app keeps showing error: Failed to register for push! Failed receiving GCM senderId. Max retry tine reaches. \r\nI don't understand why this error shows up, I have all set up properly, I tried to create/delete app in Firebase/Google console, but nothing helped. \r\nPlease help me.\r\nThank you", "attachment": [], "flagged": false, "summary": "ACS can't get token from Firebase in prod environment", "creator": { "name": "max87", "key": "max87", "displayName": "Marian Kucharcik", "active": true, "timeZone": "Europe/Prague" }, "subtasks": [], "reporter": { "name": "max87", "key": "max87", "displayName": "Marian Kucharcik", "active": true, "timeZone": "Europe/Prague" }, "environment": null, "comment": { "comments": [ { "id": "425176", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Did you successfully configured the Key and senderID in production mode of your ArrowDB app? Make sure you set for both development type in the AprrowDB app. If development is working fine the production should be working too. I have tested a demo app and it's working. Can you make sure. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2017-08-01T14:54:22.000+0000", "updated": "2017-08-01T14:54:22.000+0000" }, { "id": "425177", "author": { "name": "max87", "key": "max87", "displayName": "Marian Kucharcik", "active": true, "timeZone": "Europe/Prague" }, "body": "Hi Sharif,\r\nI created new mobile project, copied over old source codes, set up push notifications on androdi for testing and production and it's working fine. I don't know what's wrong with the original project, but it's working fine now. Please close the issue as resolved. Thank you", "updateAuthor": { "name": "max87", "key": "max87", "displayName": "Marian Kucharcik", "active": true, "timeZone": "Europe/Prague" }, "created": "2017-08-01T15:25:06.000+0000", "updated": "2017-08-01T15:25:06.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }