{ "id": "169087", "key": "AC-5104", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2017-07-31T22:15:49.000+0000", "created": "2017-07-24T14:52:54.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2017-07-31T22:15:49.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "On launch Studio freezes. Tried reinstalling. Version confusion, screenshots attached", "attachment": [ { "id": "62916", "filename": "Screen Shot 2017-07-24 at 10.26.30 AM.png", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-07-24T14:52:09.000+0000", "size": 377628, "mimeType": "image/png" }, { "id": "62917", "filename": "Screen Shot 2017-07-24 at 10.51.41 AM.png", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-07-24T14:52:02.000+0000", "size": 42062, "mimeType": "image/png" } ], "flagged": false, "summary": "Studio freezing on launch, before login.", "creator": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Macbook Pro Retina Mid 2012, OSX 10.11.6", "comment": { "comments": [ { "id": "424620", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Try logging through terminal. Close studio, Open terminal and run \"appc logout -D\" and \"appc login\". Follow through the process. After it's done, Open studio. It should automatically opens without asking for login. Thanks. ", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2017-07-24T20:41:08.000+0000", "updated": "2017-07-24T20:41:08.000+0000" }, { "id": "424646", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "body": "that was it. Thanks", "updateAuthor": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-07-25T13:10:37.000+0000", "updated": "2017-07-25T13:10:37.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }