{
	"id": "169821",
	"key": "AC-5210",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "10000",
			"description": "",
			"name": "Done"
		},
		"resolutiondate": "2017-09-21T08:07:42.000+0000",
		"created": "2017-09-18T13:58:22.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2017-09-21T08:07:42.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "15001",
				"name": "Websites"
			}
		],
		"description": "After logging in on https://marketplace.appcelerator.com/ I get an Internal Server Error on every page of the Marketplace.\r\n\r\nI tried removing Cookies/hard refresh, but I keep getting an Internal Server Error. I tried both Chrome and Safari.\r\n\r\nThis is the exact error message:\r\nAn error has occurred.\r\nInternal Error\r\nOur bad. Please try again later.\r\n\r\nHow to reproduce:\r\n* Go the Marketplace\r\n* Login\r\n* Now all Marketplace pages give an Internal Server Error",
		"attachment": [
			{
				"id": "63312",
				"filename": "InternalError.png",
				"author": {
					"name": "markvandertol",
					"key": "markvandertol",
					"displayName": "Mark van der Tol",
					"active": true,
					"timeZone": "Europe/Berlin"
				},
				"created": "2017-09-19T11:32:02.000+0000",
				"size": 45443,
				"mimeType": "image/png"
			},
			{
				"id": "63313",
				"filename": "Screen Shot 2017-09-19 at 5.21.34 PM.png",
				"author": {
					"name": "aislam",
					"key": "aislam",
					"displayName": "Aminul Islam",
					"active": false,
					"timeZone": "Etc/GMT-6"
				},
				"created": "2017-09-19T15:28:37.000+0000",
				"size": 171137,
				"mimeType": "image/png"
			},
			{
				"id": "63314",
				"filename": "Screen Shot 2017-09-19 at 7.56.57 PM.png",
				"author": {
					"name": "aislam",
					"key": "aislam",
					"displayName": "Aminul Islam",
					"active": false,
					"timeZone": "Etc/GMT-6"
				},
				"created": "2017-09-19T15:28:38.000+0000",
				"size": 83460,
				"mimeType": "image/png"
			}
		],
		"flagged": false,
		"summary": "Internal Error at marketplace.appcelerator.com",
		"creator": {
			"name": "markvandertol",
			"key": "markvandertol",
			"displayName": "Mark van der Tol",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"subtasks": [],
		"reporter": {
			"name": "markvandertol",
			"key": "markvandertol",
			"displayName": "Mark van der Tol",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "428085",
					"author": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"body": "Hi,\r\nWe have tested this issue and so far we have been unable to reproduce this issue. We tried following steps :\r\n1. Go the Marketplace ( https://marketplace.appcelerator.com/)\r\n2. Login \r\n3. No error.\r\nWe also tried both Chrome and Safari. Could you please send a screenshot of error message?\r\n\r\nRegards,\r\nAminul ",
					"updateAuthor": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"created": "2017-09-19T11:26:17.000+0000",
					"updated": "2017-09-19T11:26:17.000+0000"
				},
				{
					"id": "428086",
					"author": {
						"name": "markvandertol",
						"key": "markvandertol",
						"displayName": "Mark van der Tol",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Hi, thanks for having a look.\r\n\r\nI've attached a screenshot to this ticket. The annoying thing is that it doesn't include any details about why the error occurs. \r\nAs I want to update an existing component, I cannot just create a new account and use that one.",
					"updateAuthor": {
						"name": "markvandertol",
						"key": "markvandertol",
						"displayName": "Mark van der Tol",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2017-09-19T11:36:17.000+0000",
					"updated": "2017-09-19T11:36:17.000+0000"
				},
				{
					"id": "428090",
					"author": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"body": "Hi,\r\n I tried both Chrome and Safari again. So far we have been unable to reproduce this issue. \r\n !Screen Shot 2017-09-19 at 7.56.57 PM.png|thumbnail! \r\n !Screen Shot 2017-09-19 at 5.21.34 PM.png|thumbnail! \r\nPlease try the following steps again :\r\n\r\nClear your cookies and cache\r\nTry Incognito/private window\r\nTry a different browser for singing up.\r\nLet us know if you get same error again.\r\n\r\nRegards,\r\nAminul\r\n",
					"updateAuthor": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"created": "2017-09-19T15:31:26.000+0000",
					"updated": "2017-09-19T15:31:26.000+0000"
				},
				{
					"id": "428156",
					"author": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"body": "Hi,\r\nCould you please reset your old existing account's (mark@plot-app.com) password? Let us know how it goes.\r\n\r\nRegards,\r\nAminul ",
					"updateAuthor": {
						"name": "aislam",
						"key": "aislam",
						"displayName": "Aminul Islam",
						"active": false,
						"timeZone": "Etc/GMT-6"
					},
					"created": "2017-09-20T13:03:55.000+0000",
					"updated": "2017-09-20T13:03:55.000+0000"
				},
				{
					"id": "428226",
					"author": {
						"name": "markvandertol",
						"key": "markvandertol",
						"displayName": "Mark van der Tol",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "I can login and use the Marketplace now, so the issue is now resolved. Thanks for your help.",
					"updateAuthor": {
						"name": "markvandertol",
						"key": "markvandertol",
						"displayName": "Mark van der Tol",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2017-09-21T07:50:05.000+0000",
					"updated": "2017-09-21T07:50:05.000+0000"
				}
			],
			"maxResults": 6,
			"total": 6,
			"startAt": 0
		}
	}
}