| GitHub Issue | n/a |
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| Type | Bug |
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| Priority | n/a |
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| Status | Closed |
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| Resolution | Needs more info |
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| Resolution Date | 2017-11-03T20:54:17.000+0000 |
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| Affected Version/s | n/a |
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| Fix Version/s | n/a |
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| Components | Appcelerator CLI, Appcelerator Dashboard |
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| Labels | appcelerator-login-issue |
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| Reporter | hiteshmanawat@gmail.com |
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| Assignee | Shak Hossain |
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| Created | 2017-10-23T17:43:42.000+0000 |
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| Updated | 2017-11-04T03:49:13.000+0000 |
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I have fresh installed Appcelerator Studio 4.10. But it failed to install java. So i manually installed the java. Then it successfully installed the studio. but when I enter the login credential on login screen then press login. it stuck on loader screen with "configuring text". I tried uninstalling and reinstalling studio 4-5 times. but issue is same. So can please help me to fix this. i have also attached the screen shot.
Hello, WE don't see any screenshot of the issue screen. Please reattach that. Try login through terminal/command prompt, Run "appc login" and follow through. After the process is done, Try reopening the studio.
I tried login through terminal it successfully logged in. But Appcelerator studio still stuck on login 'configuring' screen with loader.
[~hiteshmanawat@gmail.com], Thanks for your feedback. It would be helpful to investigate the issue if you can attach the screenshot which describes the issue properly.
I have attached the screenshot where the login screen is stuck.
Hello, Please send the log of "appc ti setup check" in here. Thanks.
Hi guys. I tried appc login from terminal for the first time it din't work. But when I tried next day the same it worked and download the Appcelerator setup from terminal. Now I am able to login in Appcelerator. Thanks a lot guys, I appreciate your support.