{ "id": "170094", "key": "AC-5305", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "6", "description": "", "name": "Hold" }, "resolutiondate": "2017-11-07T20:09:30.000+0000", "created": "2017-10-23T20:45:28.000+0000", "labels": [], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [ { "id": "56081", "type": { "id": "10002", "name": "Duplicate", "inward": "is duplicated by", "outward": "duplicates" }, "outwardIssue": { "id": "170081", "key": "TISTUD-8898", "fields": { "summary": "Mac: Appcelerator Studio freezes with the latest JDK 8u151 or JDK 8u152", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "Critical", "id": "1" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2017-11-07T20:09:30.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "When I launch AppC studio by double clicking on the icon in my applications dir, it gets as far as asking me about my workspace path but I can't click on any of the buttons or the path so I literally have to force quit it. \r\n\r\nI've restarted and re-launched same problem.", "attachment": [ { "id": "63465", "filename": "Screenshot 2017-10-23 16.35.30.png", "author": { "name": "jzevin@nbme.org", "key": "jzevin@nbme.org", "displayName": "jzevin@nbme.org", "active": true, "timeZone": "America/New_York" }, "created": "2017-10-23T20:43:09.000+0000", "size": 367275, "mimeType": "image/png" } ], "flagged": false, "summary": "Appcelerator Studio freezes on launch", "creator": { "name": "jzevin@nbme.org", "key": "jzevin@nbme.org", "displayName": "jzevin@nbme.org", "active": true, "timeZone": "America/New_York" }, "subtasks": [], "reporter": { "name": "jzevin@nbme.org", "key": "jzevin@nbme.org", "displayName": "jzevin@nbme.org", "active": true, "timeZone": "America/New_York" }, "environment": "\r\n{code:java}\r\nZ$ appc info\r\nAppcelerator Command-Line Interface, version 6.2.4\r\nCopyright (c) 2014-2017, Appcelerator, Inc. All Rights Reserved.\r\n\r\nOperating System\r\n Name = Mac OS X\r\n Version = 10.12.6\r\n Architecture = 64bit\r\n # CPUs = 8\r\n Memory = 16.0GB\r\n\r\nNode.js\r\n Node.js Version = 6.9.2\r\n npm Version = 5.4.1\r\n\r\nAppcelerator CLI\r\n Installer = 4.2.9\r\n Core Package = 6.2.4\r\n\r\nTitanium CLI\r\n CLI Version = 5.0.14\r\n node-appc Version = 0.2.41\r\n\r\nTitanium SDKs\r\n 6.2.2.GA\r\n Version = 6.2.2\r\n Install Location = /Users/jeremyzevin/Library/Application Support/Titanium/mobilesdk/osx/6.2.2.GA\r\n Platforms = iphone, android, mobileweb\r\n git Hash = 42c7196\r\n git Timestamp = 9/19/2017 23:07\r\n node-appc Version = 0.2.43\r\n 6.1.1.GA\r\n Version = 6.1.1\r\n Install Location = /Users/jeremyzevin/Library/Application Support/Titanium/mobilesdk/osx/6.1.1.GA\r\n Platforms = iphone, android, mobileweb\r\n git Hash = c28220a\r\n git Timestamp = 6/26/2017 23:13\r\n node-appc Version = 0.2.43\r\n 6.0.4.GA\r\n Version = 6.0.4\r\n Install Location = /Users/jeremyzevin/Library/Application Support/Titanium/mobilesdk/osx/6.0.4.GA\r\n Platforms = iphone, android, mobileweb\r\n git Hash = 74f7d21\r\n git Timestamp = 4/26/2017 21:06\r\n node-appc Version = 0.2.41\r\n 6.0.3.GA\r\n Version = 6.0.3\r\n Install Location = /Users/jeremyzevin/Library/Application Support/Titanium/mobilesdk/osx/6.0.3.GA\r\n Platforms = iphone, android, mobileweb\r\n git Hash = 295540e\r\n git Timestamp = 3/22/2017 19:04\r\n node-appc Version = 0.2.41\r\n \r\nMac OS X\r\n Command Line Tools = installed\r\n\r\nIntel® Hardware Accelerated Execution Manager (HAXM)\r\n Not installed\r\n\r\nJava Development Kit\r\n Version = 1.8.0_152\r\n Java Home = /Library/Java/JavaVirtualMachines/jdk1.8.0_152.jdk/Contents/Home\r\n\r\nGenymotion\r\n Path = /Applications/Genymotion.app/Contents/MacOS\r\n Genymotion Executable = /Applications/Genymotion.app/Contents/MacOS/genymotion\r\n Genymotion Player = /Applications/Genymotion.app/Contents/MacOS/player.app/Contents/MacOS/player\r\n Home = /Users/jeremyzevin/.Genymobile/Genymotion\r\n\r\nVirtualBox\r\n Executable = /usr/local/bin/VBoxManage\r\n Version = 5.1.22r115126\r\n\r\nAndroid SDK\r\n Android Executable = not found\r\n ADB Executable = /Users/jeremyzevin/Library/Android/sdk/platform-tools/adb\r\n SDK Path = /Users/jeremyzevin/Library/Android/sdk\r\n\r\nAndroid NDK\r\n NDK Path = not found\r\n NDK Version = not found\r\n\r\nAndroid Platforms\r\n 1) android-24\r\n Name = Android 7.0 **Not supported by Titanium SDK 6.2.2.GA**\r\n API Level = 24\r\n Revision = 2\r\n Skins = HVGA, QVGA, WQVGA400, WQVGA432, WSVGA, WVGA800, WVGA854, WXGA720, WXGA800, WXGA800-7in\r\n ABIs = \r\n Path = /Users/jeremyzevin/Library/Android/sdk/platforms/android-24\r\n 2) android-25\r\n Name = Android 7.1.1\r\n API Level = 25\r\n Revision = 2\r\n Skins = HVGA, QVGA, WQVGA400, WQVGA432, WSVGA, WVGA800, WVGA854, WXGA720, WXGA800, WXGA800-7in\r\n ABIs = \r\n Path = /Users/jeremyzevin/Library/Android/sdk/platforms/android-25\r\n 3) android-26\r\n Name = Android 8.0.0 (not supported by Titanium SDK 6.2.2.GA, but may work)\r\n API Level = 26\r\n Revision = 1\r\n Skins = HVGA, QVGA, WQVGA400, WQVGA432, WSVGA, WVGA800, WVGA854, WXGA720, WXGA800, WXGA800-7in\r\n ABIs = \r\n Path = /Users/jeremyzevin/Library/Android/sdk/platforms/android-26\r\n\r\nAndroid Add-Ons\r\n None\r\n\r\nAndroid Emulators\r\n titanium_1_WVGA800\r\n ID = titanium_1_WVGA800\r\n SDK Version = not installed\r\n ABI = armeabi-v7a\r\n Skin = wvga800\r\n Path = /Users/jeremyzevin/.android/avd/titanium_1_WVGA800.avd\r\n SD Card = /Users/jeremyzevin/.android/avd/titanium_1_WVGA800.avd/sdcard.img\r\n Google APIs = no\r\n\r\nGenymotion Emulators\r\n Google Pixel C - 7.0.0 - API 24 - 2560x1800\r\n ID = Google Pixel C - 7.0.0 - API 24 - 2560x1800\r\n SDK Version = 7.0.0\r\n ABI = x86\r\n Genymotion Version = 2.9.0\r\n Display = 1800x2560-16\r\n DPI = 320\r\n OpenGL Acceleration = yes\r\n Google APIs = unknown, emulator not running\r\n Samsung Galaxy S6 - 6.0.0 - API 23 - 1440x2560\r\n ID = Samsung Galaxy S6 - 6.0.0 - API 23 - 1440x2560\r\n SDK Version = 6.0\r\n ABI = x86\r\n Genymotion Version = 2.9.0\r\n Display = 1440x2560-16\r\n DPI = 640\r\n OpenGL Acceleration = yes\r\n Google APIs = no\r\n\r\nConnected Android Devices\r\n None\r\n\r\nXcode\r\n 9.0.1 (build 9A1004) - Xcode default\r\n Install Location = /Applications/Xcode.app/Contents/Developer\r\n iOS SDKs = 11.0\r\n iOS Simulators = 11.0\r\n Watch SDKs = 4.0\r\n Watch Simulators = 4.0\r\n Supported by TiSDK 6.2.2.GA = yes\r\n EULA Accepted = yes\r\n Teams = none\r\n \r\niOS Keychains\r\n login.keychain-db = /Users/jeremyzevin/Library/Keychains/login.keychain-db\r\n System.keychain = /Library/Keychains/System.keychain\r\n\r\niOS Development Certificates\r\n/Library/Keychains/System.keychain\r\n Jeremy Zevin (66QR2P35RF)\r\n Not valid before = 6/13/2017 12:18 PM\r\n Not valid after = 6/13/2018 12:18 PM\r\n\r\niOS App Store Distribution Certificates\r\n None\r\n\r\nApple WWDR Certificate\r\n Apple WWDR = installed\r\n\r\nDevelopment iOS Provisioning Profiles\r\n jz prov file dev vca\r\n UUID = 84ee4846-8fc5-4cc9-aeb4-30b996ee73f7\r\n App Prefix = 3DE843A57A\r\n App Id = com.nbme.vca.dev.jz\r\n Date Created = 6/13/2017 12:42 PM\r\n Date Expired = 6/13/2018 12:42 PM\r\n Managed = No\r\n jz prov file dev vca\r\n UUID = e7191e0a-9e50-4b92-ae39-403eb2039e90\r\n App Prefix = 3DE843A57A\r\n App Id = com.nbme.vca.dev.jz\r\n Date Created = 8/10/2017 11:26 AM\r\n Date Expired = 8/10/2018 11:26 AM\r\n Managed = No\r\n \r\nApp Store Distribution iOS Provisioning Profiles\r\n VCA App Distribution\r\n UUID = 4f1be7ef-fefe-4ae3-9d65-37a55d0295f8\r\n App Prefix = 3DE843A57A\r\n App Id = com.nbme.vca\r\n Date Created = 6/2/2017 10:59 AM\r\n Date Expired = 6/2/2018 10:48 AM\r\n Managed = No\r\n VCA App Distribution\r\n UUID = 4f1be7ef-fefe-4ae3-9d65-37a55d0295f8\r\n App Prefix = 3DE843A57A\r\n App Id = com.nbme.vca\r\n Date Created = 6/2/2017 10:59 AM\r\n Date Expired = 6/2/2018 10:48 AM\r\n Managed = No\r\n \r\nAd Hoc iOS Provisioning Profiles\r\n None\r\n\r\nEnterprise Ad Hoc iOS Provisioning Profiles\r\n None\r\n\r\niOS Simulators\r\n11.0\r\n iPad Air (ipad)\r\n UDID = E2BA59C3-DE25-4BDB-958B-4B9384C19C40\r\n Supports Watch Apps = no\r\n iPad Air 2 (ipad)\r\n UDID = CDDEE4A8-5ADA-4FF6-AF4D-E18AA1261A31\r\n Supports Watch Apps = no\r\n iPad (5th generation) (ipad)\r\n UDID = 4E0963DE-F132-47C0-89A7-AC8E478F3290\r\n Supports Watch Apps = no\r\n iPad Pro (9.7-inch) (ipad)\r\n UDID = 69210243-3EC9-4A50-99D2-E0DBBC948774\r\n Supports Watch Apps = no\r\n iPad Pro (12.9-inch) (ipad)\r\n UDID = 919B7F02-534B-4F73-84BC-E56923F8973E\r\n Supports Watch Apps = no\r\n iPad Pro (12.9-inch) (2nd generation) (ipad)\r\n UDID = 6B173038-3088-466C-BB0F-19323450F71A\r\n Supports Watch Apps = no\r\n iPad Pro (10.5-inch) (ipad)\r\n UDID = F94BA9AA-CFB2-4887-8B3B-E6A8BB69593F\r\n Supports Watch Apps = no\r\n iPhone X (iphone)\r\n UDID = 39B28F4F-4CA0-4AF3-B959-80E8E77CCE8C\r\n Supports Watch Apps = yes\r\n iPhone 8 (iphone)\r\n UDID = AB5BAA2D-1933-48FE-BE6B-18410FBBE84C\r\n Supports Watch Apps = yes\r\n iPhone 8 Plus (iphone)\r\n UDID = 73B81A40-5194-4E4E-BEB9-CACF926F02D8\r\n Supports Watch Apps = yes\r\n iPhone 5s (iphone)\r\n UDID = DB0D0BA6-B2D6-452F-AEF9-3009AFE115CE\r\n Supports Watch Apps = yes\r\n iPhone 6 Plus (iphone)\r\n UDID = 5A586A4B-A7C3-4045-B4BA-40FFA007FDDC\r\n Supports Watch Apps = yes\r\n iPhone 6 (iphone)\r\n UDID = 5D4FB549-1579-4289-A0A5-2A397D7A9143\r\n Supports Watch Apps = yes\r\n iPhone 6s (iphone)\r\n UDID = 33DD1520-647B-485E-8493-BA9C9FEC0308\r\n Supports Watch Apps = yes\r\n iPhone 6s Plus (iphone)\r\n UDID = DA799565-51AE-44B5-A74E-4A329787F247\r\n Supports Watch Apps = yes\r\n iPhone SE (iphone)\r\n UDID = A8FEBB82-0A36-4208-911A-BFC1FA107099\r\n Supports Watch Apps = yes\r\n iPhone 7 (iphone)\r\n UDID = FFFC7B61-2C6D-4B4E-858E-620CCC25DC06\r\n Supports Watch Apps = yes\r\n iPhone 7 Plus (iphone)\r\n UDID = BB0CE16B-AFCB-4F1F-9B6E-0B9BFC30C7FB\r\n Supports Watch Apps = yes\r\n\r\n11.0.1\r\n iPad Air (ipad)\r\n UDID = E2BA59C3-DE25-4BDB-958B-4B9384C19C40\r\n Supports Watch Apps = no\r\n iPad Air 2 (ipad)\r\n UDID = CDDEE4A8-5ADA-4FF6-AF4D-E18AA1261A31\r\n Supports Watch Apps = no\r\n iPad (5th generation) (ipad)\r\n UDID = 4E0963DE-F132-47C0-89A7-AC8E478F3290\r\n Supports Watch Apps = no\r\n iPad Pro (9.7-inch) (ipad)\r\n UDID = 69210243-3EC9-4A50-99D2-E0DBBC948774\r\n Supports Watch Apps = no\r\n iPad Pro (12.9-inch) (ipad)\r\n UDID = 919B7F02-534B-4F73-84BC-E56923F8973E\r\n Supports Watch Apps = no\r\n iPad Pro (12.9-inch) (2nd generation) (ipad)\r\n UDID = 6B173038-3088-466C-BB0F-19323450F71A\r\n Supports Watch Apps = no\r\n iPad Pro (10.5-inch) (ipad)\r\n UDID = F94BA9AA-CFB2-4887-8B3B-E6A8BB69593F\r\n Supports Watch Apps = no\r\n iPhone X (iphone)\r\n UDID = 39B28F4F-4CA0-4AF3-B959-80E8E77CCE8C\r\n Supports Watch Apps = yes\r\n iPhone 8 (iphone)\r\n UDID = AB5BAA2D-1933-48FE-BE6B-18410FBBE84C\r\n Supports Watch Apps = yes\r\n iPhone 8 Plus (iphone)\r\n UDID = 73B81A40-5194-4E4E-BEB9-CACF926F02D8\r\n Supports Watch Apps = yes\r\n iPhone 5s (iphone)\r\n UDID = DB0D0BA6-B2D6-452F-AEF9-3009AFE115CE\r\n Supports Watch Apps = yes\r\n iPhone 6 Plus (iphone)\r\n UDID = 5A586A4B-A7C3-4045-B4BA-40FFA007FDDC\r\n Supports Watch Apps = yes\r\n iPhone 6 (iphone)\r\n UDID = 5D4FB549-1579-4289-A0A5-2A397D7A9143\r\n Supports Watch Apps = yes\r\n iPhone 6s (iphone)\r\n UDID = 33DD1520-647B-485E-8493-BA9C9FEC0308\r\n Supports Watch Apps = yes\r\n iPhone 6s Plus (iphone)\r\n UDID = DA799565-51AE-44B5-A74E-4A329787F247\r\n Supports Watch Apps = yes\r\n iPhone SE (iphone)\r\n UDID = A8FEBB82-0A36-4208-911A-BFC1FA107099\r\n Supports Watch Apps = yes\r\n iPhone 7 (iphone)\r\n UDID = FFFC7B61-2C6D-4B4E-858E-620CCC25DC06\r\n Supports Watch Apps = yes\r\n iPhone 7 Plus (iphone)\r\n UDID = BB0CE16B-AFCB-4F1F-9B6E-0B9BFC30C7FB\r\n Supports Watch Apps = yes\r\n\r\nWatchOS Simulators\r\n4.0\r\n Apple Watch - 38mm (watch)\r\n UDID = 6A3D6388-66C3-45F2-9427-BC88264E230A\r\n Apple Watch - 42mm (watch)\r\n UDID = E36793AC-1A79-49F8-8E20-0879477B86E5\r\n Apple Watch Series 2 - 38mm (watch)\r\n UDID = 02AA585F-BF65-4870-8F41-1EC5372A2B78\r\n Apple Watch Series 2 - 42mm (watch)\r\n UDID = 274F7E1D-9385-45B5-876A-7C51A02FAB8B\r\n Apple Watch Series 3 - 38mm (Watch2017 - 38mm) (watch)\r\n UDID = 4113897C-54CF-4289-AF92-5C9B1F40B40B\r\n Apple Watch Series 3 - 42mm (Watch2017 - 42mm) (watch)\r\n UDID = F97DBAAC-C0C7-4CB3-A113-10639D835F07\r\n\r\nConnected iOS Devices\r\n None\r\n\r\nAndroid Issues\r\n ! Unable to locate an Android NDK.\r\n Without the NDK, you will not be able to build native Android Titanium modules.\r\n If you have already downloaded and installed the Android NDK, you can tell Titanium where the\r\n Android NDK is located by running 'appc titanium config android.ndkPath /path/to/android-ndk',\r\n otherwise you can install it by running 'appc titanium setup android' or manually downloading\r\n from http://appcelerator.com/android-ndk.\r\n\r\n ! Android API Android 7.0 (android-24) is too old and is no longer supported by Titanium SDK 6.2.2.\r\n The minimum supported Android API level by Titanium SDK 6.2.2 is API level 25.\r\n\r\n ! Android API Android 8.0.0 (android-26) is too new and may or may not work with Titanium SDK\r\n 6.2.2.\r\n The maximum supported Android API level by Titanium SDK 6.2.2 is API level 25.\r\n\r\niOS Issues\r\n ! Unable to find any valid iOS adhoc provisioning profiles.\r\n This will prevent you from packaging apps for adhoc distribution.\r\n You will need to log in to http://appcelerator.com/ios-dist-certs with your Apple Developer\r\n account, then create, download, and install a profile.\r\n\r\n ! Unable to find any valid iOS production distribution certificates.\r\n This will prevent you from packaging apps for distribution.\r\n You will need to log in to http://appcelerator.com/ios-dist-certs with your Apple Developer\r\n account, then create, download, and install a certificate.\r\n\r\nZ$ \r\n\r\n{code}\r\n", "comment": { "comments": [ { "id": "429712", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Try logging in through terminal/command prompt. CLose studio, and in terminal/command prompt type \"appc login\" and follow through. After the process is done. Try opening studio. If the error still persists, Please run \"appc ti setup check\" and send the log in here. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2017-10-26T22:44:42.000+0000", "updated": "2017-10-26T22:45:07.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }