{ "id": "170692", "key": "AC-5479", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2017-12-31T20:52:44.000+0000", "created": "2017-12-28T22:44:53.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2017-12-31T20:52:44.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nUsing Appcelerator Studio, build: 5.0.0.201712081732\nInstalled Oracle JDK 1.8.152 ( jdk-8u151-macosx-x64.dmg ) from this URL:\nhttp://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html\n*I already had / have JDK 1.8.131 installed.\n\nh3. Actual Result\nAppcelerator opens but I am unable to select anything from menu or click any open tabs. \nI had to force quit a few times and tried restarting mac osx 10.13 with same results. \nI found and used JPS tool to identify eclipse issue from URL \nhttp://docs.appcelerator.com/platform/latest/#!/guide/Crashes_and_Freezes\nI have attached jps log file. \nAfter removing JDK 1.8.152 appcelerator is now working as expected.\n\nh3. Expected Result\nappcelerator studio UI is should work as expected or display an error. ", "attachment": [ { "id": "63866", "filename": ".log", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-12-28T22:44:55.000+0000", "size": 16187, "mimeType": "text/plain" }, { "id": "63867", "filename": "diagnostic1068278937943029032.log", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-12-28T22:45:05.000+0000", "size": 244559, "mimeType": "text/plain" }, { "id": "63868", "filename": "jps_logfile.log", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-12-28T22:45:07.000+0000", "size": 32261, "mimeType": "text/plain" } ], "flagged": false, "summary": "Appcelerator UI locked up after installing JDK 1.8.152", "creator": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 5.0.0", "comment": { "comments": [ { "id": "432603", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello,\r\nThanks for sharing with us. Are you using latest SDK ? Please share your *appc info* here.\r\nBest", "updateAuthor": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2017-12-31T06:02:12.000+0000", "updated": "2017-12-31T06:02:12.000+0000" }, { "id": "432604", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Appcelerator Command-Line Interface, version 7.0.1\r\nOperating System\r\n Name = Mac OS X\r\n Version = 10.13.2\r\n Architecture = 64bit\r\n # CPUs = 8\r\n Memory = 16.0GB\r\n\r\nNode.js\r\n Node.js Version = 8.9.1\r\n npm Version = 5.6.0\r\n\r\nAppcelerator CLI\r\n Installer = 4.2.11\r\n Core Package = 7.0.1\r\n\r\nTitanium CLI\r\n CLI Version = 5.0.14\r\n node-appc Version = 0.2.41\r\n\r\nTitanium SDKs\r\n 7.0.1.GA\r\n Version = 7.0.1\r\n Install Location = /Users/corriere/Library/Application Support/Titanium/mobilesdk/osx/7.0.1.GA\r\n Platforms = iphone, android\r\n git Hash = f5ae7e5\r\n git Timestamp = 12/18/2017 18:48\r\n node-appc Version = 0.2.43\r\n 7.0.0.GA\r\n Version = 7.0.0\r\n Install Location = /Users/corriere/Library/Application Support/Titanium/mobilesdk/osx/7.0.0.GA\r\n Platforms = iphone, android\r\n git Hash = f09dec4\r\n git Timestamp = 12/5/2017 21:38\r\n node-appc Version = 0.2.43\r\n 6.3.0.GA\r\n Version = 6.3.0\r\n Install Location = /Users/corriere/Library/Application Support/Titanium/mobilesdk/osx/6.3.0.GA\r\n Platforms = iphone, android, mobileweb\r\n git Hash = 3620088\r\n git Timestamp = 11/1/2017 01:20\r\n node-appc Version = 0.2.43\r\n \r\nMac OS X\r\n Command Line Tools = installed\r\n\r\nIntel® Hardware Accelerated Execution Manager (HAXM)\r\n Not installed\r\n\r\nJava Development Kit\r\n Version = 1.8.0_131\r\n Java Home = /Library/Java/JavaVirtualMachines/jdk1.8.0_131.jdk/Contents/Home\r\n", "updateAuthor": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2017-12-31T06:32:14.000+0000", "updated": "2017-12-31T06:32:14.000+0000" }, { "id": "432606", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2017-12-31T20:52:31.000+0000", "updated": "2017-12-31T20:52:31.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }