Titanium JIRA Archive
Appcelerator Community (AC)

[AC-5518] canot register to push notification - android

GitHub Issuen/a
TypeBug
Priorityn/a
StatusResolved
ResolutionNeeds more info
Resolution Date2018-02-14T22:56:34.000+0000
Affected Version/sAppcelerator Studio 4.5.0
Fix Version/sn/a
ComponentsArrow Push
Labelsn/a
Reporterboaz@e-drivetech.com
AssigneeShak Hossain
Created2018-01-15T08:48:20.000+0000
Updated2018-02-14T22:56:35.000+0000

Description

I did the section of Obtaining a device token on Android in http://docs.appcelerator.com/platform/latest/#!/guide/Subscribing_to_push_notifications and i get "Faild receiving GCM sender ID." In addition i created a new project in the google apis + enabled FireBase + put server key + sender id in arrow Push notification section. Please help ASAP!!!

Attachments

FileDateSize
screenshot-1.png2018-01-16T12:49:09.000+000038042
screenshot-2.png2018-01-24T06:40:00.000+000023308

Comments

  1. boaz@e-drivetech.com 2018-01-16

    I cant enable the cloud services. See screenshot. Is it the reason i cant send psuh notification?
  2. boaz@e-drivetech.com 2018-01-16

    Can you please send me in details how to activate push notification for android/ I dont now what to do!!!!!!!!!!!!!!!!!!!!!. Should i set keys in tiap.xml? I always get the same message "Failed receiving GCM SenderID"!!!!!! Is it related to the plan that i belong? to active push we need to pay money? I need answers!!
  3. Mostafizur Rahman 2018-01-18

    Hello [~boaz@e-drivetech.com], Sorry for the delay. Can you please create a new project, enable push services for that and do the following: Please go to the firebase link https://console.firebase.google.com/ Then create your project and use that Project ID and server Key as a GCM sender ID and GCM API key. Helpful link:http://docs.appcelerator.com/platform/latest/#!/guide/Configuring_push_services Best
  4. Mostafizur Rahman 2018-01-22

    Hello [~boaz@e-drivetech.com], 
I just wanted to follow up here. Did you manage to follow the instructions provided earlier? Let us know if you still experience any issue. We would be happy to assist you. Best Regards!
  5. boaz@e-drivetech.com 2018-01-22

    *I'm really really disappointed from your product and your support especially Sharif who closed this issue without solving the problem.* Currently i did a downgrading to version 5.5 where imyellow push plugin works I didn't choose to work with your product, i got it as "gift" from our previous programmer. I basically prefer native coding and now i'm sure more than ever that no appcelerator or what ever product can replace native coding.
  6. Sharif AbuDarda 2018-01-24

    Hello [~boaz@e-drivetech.com], Not sure which issue I closed? This one still open and we are here to help. From your screenshot, I see you have not activated cloud. Can you please do that. Thanks.
  7. boaz@e-drivetech.com 2018-01-24

    !screenshot-2.png|thumbnail!
  8. Sharif AbuDarda 2018-01-25

    Hello, Without the arrow cloud you will not be able to register the devices and configure push notification. This was the resolution there and also the answer to your question. Thanks.
  9. Mostafizur Rahman 2018-01-30

    Hello [~boaz@e-drivetech.com],
Just passing a followup here.Are you able to get that sorted out?  Please let us know if you need more help with this issue. Regards
 Axway Appcelerator Support

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