{ "id": "170799", "key": "AC-5521", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2018-02-13T22:16:12.000+0000", "created": "2018-01-16T09:12:12.000+0000", "labels": [], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-02-13T22:16:12.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14558", "name": "Arrow Cloud" } ], "description": "I have an old Arrow app that stopped a while ago. When i try to republish it, it looks like it works, but the app cannot start. There have been no changes to the app. Has something changed in Arrow cloud?\r\n\r\n{{>acs publish --force\r\nACS: Axway API Runtime Cloud Services Command-Line Interface, version 2.0.8\r\nCopyright (c) 2012-2018, Axway, Inc. All Rights Reserved.\r\n\r\nAdmin Hostname: https://admin.cloudapp-enterprise.appcelerator.com\r\nPreparing application for publish... done\r\nremoved 117 packages in 0.956s\r\nPacking application... done\r\nNode modules [acs-node,archiver,async,btoa,moment-timezone,nodemailer,request,tmp,underscore] will be loaded from npm site by Node.ACS Cloud\r\nPublishing to cloud...\r\n[##########################################################################] 100%\r\nDeleting the oldest app version\r\nStart loading node modules...\r\nDone loading node modules!\r\nNode modules are loaded. Creating docker image for app...\r\nApp smartsafe version 0.1.0 published.\r\nApp will be available at https://aba5b9ef90af479c0b2a0361f81280e8801d383f.cloudapp-enterprise.appcelerator.com}}\r\n\r\n{{\r\nacs logcat\r\nACS: Axway API Runtime Cloud Services Command-Line Interface, version 2.0.8\r\nCopyright (c) 2012-2018, Axway, Inc. All Rights Reserved.\r\n\r\nAdmin Hostname: https://admin.cloudapp-enterprise.appcelerator.com\r\nRetrieving debug log from the server\r\n2018-01-16T19:20:07+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:20:07+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:20:07+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:20:42+11:00 | 2018-01-16T08:20:24.274Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:20:42+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:20:42+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:20:42+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:21:36+11:00 | 2018-01-16T08:21:15.721Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:21:47+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:21:47+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:21:47+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:22:32+11:00 | 2018-01-16T08:22:12.073Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:32:42+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:32:42+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:32:42+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:33:35+11:00 | 2018-01-16T08:33:14.720Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:33:45+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:33:45+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:33:45+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:34:26+11:00 | 2018-01-16T08:34:03.776Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:35:52+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:35:52+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:35:52+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n2018-01-16T19:36:46+11:00 | 2018-01-16T08:36:26.063Z | ERROR | Cannot find module. \"moment-timezone\". Error: Cannot find module 'moment-timezone'\r\n2018-01-16T19:36:56+11:00 | [app_launcher] main script of package.json: app.js\r\n2018-01-16T19:36:56+11:00 | [app_launcher] type: mvc\r\n2018-01-16T19:36:56+11:00 | [app_launcher] starting application via \"/usr/local/bin/arrowcloud-mvc -p 80 -d /opt/app\"\r\n}}", "attachment": [], "flagged": false, "summary": "Arrow Cloud Project cannot start", "creator": { "name": "jeffbonnes", "key": "jeffbonnes", "displayName": "Jeff Bonnes", "active": true, "timeZone": "Australia/Sydney" }, "subtasks": [], "reporter": { "name": "jeffbonnes", "key": "jeffbonnes", "displayName": "Jeff Bonnes", "active": true, "timeZone": "Australia/Sydney" }, "environment": "MacOS Siarra, Node v8.9.3, Appc CLI 7.0.1, ACS CLI v2.0.8", "comment": { "comments": [ { "id": "433925", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~jeffbonnes],\r\nThanks for sharing with us. Tested the issue and able to publish an arrow app. \r\n\r\nConsole log:\r\n{code}\r\n\r\nSharifs-MacBook-Pro:bbbbb sharifabudarda$ appc publish\r\nAppcelerator Command-Line Interface, version 7.0.1\r\nCopyright (c) 2014-2018, Appcelerator, Inc. All Rights Reserved.\r\n\r\nPublishing application ... this could take several minutes\r\nPackaging application ... \r\nDeploying application ... \r\nStarting application ... \r\nApplication deployed to https://4ecdd0a21cf6155b7833281ec5f1bf8ce49f011c.cloudapp-enterprise.appcelerator.com\r\nPublished api/bbbbb@1.0.0\r\n{code}\r\n\r\nCan you please try using: appc publish and let us know how it goes.", "updateAuthor": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2018-02-01T05:10:38.000+0000", "updated": "2018-02-01T05:10:38.000+0000" }, { "id": "434350", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "[~jeffbonnes],Did you manage to try the recommended steps?", "updateAuthor": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2018-02-12T08:09:29.000+0000", "updated": "2018-02-12T08:09:29.000+0000" }, { "id": "434352", "author": { "name": "jeffbonnes", "key": "jeffbonnes", "displayName": "Jeff Bonnes", "active": true, "timeZone": "Australia/Sydney" }, "body": "I did. I get\r\n\r\n{{The required configuration file appc.json is missing from the project directory. Please provide the below details to create a configuration file (appc.json)}}.\r\n\r\nI'm giving up and moving it to an AWS Lamda function. Please close this ticket.", "updateAuthor": { "name": "jeffbonnes", "key": "jeffbonnes", "displayName": "Jeff Bonnes", "active": true, "timeZone": "Australia/Sydney" }, "created": "2018-02-12T08:33:35.000+0000", "updated": "2018-02-12T08:33:35.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }