{ "id": "171693", "key": "AC-5749", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2018-05-26T07:20:25.000+0000", "created": "2018-05-23T16:43:33.000+0000", "labels": [], "versions": [ { "id": "17032", "name": "Appcelerator Studio 4.3.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-05-26T07:20:26.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "attachment": [ { "id": "65195", "filename": "Bildschirmfoto 2018-05-23 um 18.35.16.png", "author": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-05-23T16:41:09.000+0000", "size": 279913, "mimeType": "image/png" }, { "id": "65194", "filename": "Bildschirmfoto 2018-05-23 um 18.36.34.png", "author": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-05-23T16:41:12.000+0000", "size": 77568, "mimeType": "image/png" }, { "id": "65193", "filename": "Bildschirmfoto 2018-05-23 um 18.37.56.png", "author": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-05-23T16:41:19.000+0000", "size": 644663, "mimeType": "image/png" } ], "flagged": false, "summary": "Appcelerator Studio freezes after installing on brand new MacBook Pro", "creator": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "macOS High Sierra Version 10.12.4\r\nAppcelerator Studio 5.0.0\r\nJDK1.8.0_171", "comment": { "comments": [ { "id": "437902", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Can you please run \"appc info\" in the terminal and send the full log in here as a text file. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-05-24T06:59:44.000+0000", "updated": "2018-05-24T06:59:44.000+0000" }, { "id": "437904", "author": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi, I've just managed to get it to work by uninstall JDK1.8.0_171 and install JDK1.8.0_131. Not sure if necessary, but afterwards I've also uninstalled Appcelerator Studio and installed it again. Now everything works fine. You can mark the Ticket as resolved.", "updateAuthor": { "name": "dbenhenni", "key": "dbenhenni", "displayName": "dbenhenni", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-05-24T07:50:00.000+0000", "updated": "2018-05-24T07:50:00.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }