{ "id": "172013", "key": "AC-5824", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2018-08-11T16:45:02.000+0000", "created": "2018-08-04T21:05:49.000+0000", "labels": [], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-08-11T16:45:02.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "I keep getting an error when starting studio saying apps requires node.js > 8.0.\r\n\r\nIf I run apps from the command line.....appc runs fine", "attachment": [], "flagged": false, "summary": "Setting up new MacBook with node 8.0.0 installed...Studio doesn't start", "creator": { "name": "peterladis", "key": "peterladis", "displayName": "Peter Ladis", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "peterladis", "key": "peterladis", "displayName": "Peter Ladis", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "439804", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Please share the screenshot of the issue or the full error log. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-08-05T17:28:19.000+0000", "updated": "2018-08-05T17:28:19.000+0000" }, { "id": "439809", "author": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "body": "Hi [~peterladis]. Do you have Java 1.8.0_131 installed or a newer version? This is usually the cause of the problem. If not, please install that version of Java\r\n\r\nAlso, what Node version do you have? Not everything above 8 is good. Max is 8.9: https://wiki.appcelerator.org/display/guides2/Titanium+Compatibility+Matrix#TitaniumCompatibilityMatrix-Node.js", "updateAuthor": { "name": "topener", "key": "topener", "displayName": "Rene Pot", "active": true, "timeZone": "Europe/Berlin" }, "created": "2018-08-06T08:28:13.000+0000", "updated": "2018-08-06T11:51:31.000+0000" }, { "id": "440549", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~peterladis], Can you get back to us. Whats the status of your issue? ", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-08-07T15:15:26.000+0000", "updated": "2018-08-07T15:15:26.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }