{
	"id": "172147",
	"key": "AC-5866",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "11",
			"description": "Is not a bug in our product",
			"name": "Not Our Bug"
		},
		"resolutiondate": "2018-08-31T18:27:04.000+0000",
		"created": "2018-08-29T18:27:21.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2018-08-31T18:27:05.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14552",
				"name": "Appcelerator CLI",
				"description": "Please enter tickets related to Tooling and the CLI here"
			}
		],
		"description": "I can no longer log into the AMPLIFY Appcelerator Services. Any login fails with the error message listed below.\r\n\r\nappc login --log-level trace\r\nAppcelerator Command-Line Interface, version 6.2.0\r\nCopyright (c) 2014-2018, Appcelerator, Inc.  All Rights Reserved.\r\n\r\n2018-08-29T17:35:00.565Z | TRACE  | set environment to {\"registry\":\"https://software.appcelerator.com\",\"baseurl\":\"https://platform.appcelerator.com\"}\r\n2018-08-29T17:35:00.576Z | TRACE  | executing command \"login\" with no plugins\r\n2018-08-29T17:35:00.656Z | DEBUG  | Get username and password...\r\n2018-08-29T17:35:00.657Z | INFO   | Appcelerator Login required to continue ...\r\n\r\n? Appcelerator ID: <Appcelerator ID>\r\n? Password: ****************\r\n2018-08-29T17:35:22.405Z | DEBUG  | Get the registry...\r\n2018-08-29T17:35:22.405Z | DEBUG  | Do login...\r\n2018-08-29T17:35:23.076Z | TRACE  | request result undefined undefined false undefined true 1\r\n2018-08-29T17:35:23.077Z | TRACE  | login returned { Error: self signed certificate in certificate chain\r\n    at TLSSocket.<anonymous> (_tls_wrap.js:1103:38)\r\n    at emitNone (events.js:106:13)\r\n    at TLSSocket.emit (events.js:208:7)\r\n    at TLSSocket._finishInit (_tls_wrap.js:637:8)\r\n    at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)\r\n  code: 'SELF_SIGNED_CERT_IN_CHAIN',\r\n  error: 'com.appcelerator.auth.connection.server.error' } undefined\r\n2018-08-29T17:35:23.077Z | DEBUG  | body undefined\r\n2018-08-29T17:35:23.077Z | DEBUG  | err { Error: self signed certificate in certificate chain\r\n    at TLSSocket.<anonymous> (_tls_wrap.js:1103:38)\r\n    at emitNone (events.js:106:13)\r\n    at TLSSocket.emit (events.js:208:7)\r\n    at TLSSocket._finishInit (_tls_wrap.js:637:8)\r\n    at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)\r\n  code: 'SELF_SIGNED_CERT_IN_CHAIN',\r\n  error: 'com.appcelerator.auth.connection.server.error' }\r\n2018-08-29T17:35:23.078Z | ERROR  | login failed, please try again\r\n\r\n",
		"attachment": [],
		"flagged": false,
		"summary": "Cannot log into the AMPLIFY Appcelerator Services",
		"creator": {
			"name": "twiesen",
			"key": "twiesen",
			"displayName": "Thomas Wiesen",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "twiesen",
			"key": "twiesen",
			"displayName": "Thomas Wiesen",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "macOS Sierra 10.12.6\r\nNode 8.9.4",
		"comment": {
			"comments": [
				{
					"id": "441262",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Resolving since this was resolved by disabling the anti-virus app.  ",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2018-08-31T18:27:05.000+0000",
					"updated": "2018-08-31T18:27:05.000+0000"
				}
			],
			"maxResults": 4,
			"total": 4,
			"startAt": 0
		}
	}
}