{ "id": "172414", "key": "AC-5959", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2018-10-15T23:46:00.000+0000", "created": "2018-10-09T19:40:17.000+0000", "labels": [ "applebug", "device", "ios-12" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-10-15T23:46:01.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14544", "name": "Alloy", "description": "Please enter tickets related to the Alloy here." }, { "id": "14552", "name": "Appcelerator CLI", "description": "Please enter tickets related to Tooling and the CLI here" }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "On iOS 12 devices the app don't launch at all, the expected outcome would be get to the login screen\r\n\r\n[Link for download|https://vendas.schaeferyachts.com/apps/ios/test/index.html]\r\n\r\nif anyone could try to get logs of it, i have no idea if a production version would help in this case\r\n\r\nWe can't debug on a device with iOS 12 locally, a first problem we had was with iOS 11 update and changing the use-js-core-framework tag to false fixed it, but with iOS 12 other problem appeared, Attached are the tiapp.xml for help", "attachment": [ { "id": "65697", "filename": "Archive.zip", "author": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "created": "2018-10-10T14:33:07.000+0000", "size": 5425823, "mimeType": "application/zip" }, { "id": "65699", "filename": "Screen Shot 2018-10-11 at 9.25.02 PM.png", "author": { "name": "fhaque", "key": "fhaque", "displayName": "Fazlul Haque", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2018-10-11T15:26:19.000+0000", "size": 73168, "mimeType": "image/png" }, { "id": "65693", "filename": "tiapp.xml", "author": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "created": "2018-10-09T19:34:26.000+0000", "size": 4822, "mimeType": "text/xml" } ], "flagged": false, "summary": "iOS 12: App doesn't launch", "creator": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "subtasks": [], "reporter": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "environment": "iOS 12 only real devices\r\nEnterprise Distribution\r\nxCode 10\r\nMacOS 10.13.6\r\nSDK 7.4.0.GA", "comment": { "comments": [ { "id": "442466", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Can you please attach a sample project that generates the issue in iOS 12 device? We will test in our environment. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-10-09T21:42:10.000+0000", "updated": "2018-10-09T21:42:10.000+0000" }, { "id": "442490", "author": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "body": "Hello, i attached the sources with sufficient code to get to the initial login screen, it didnt crash on my device (iPhone 5c with iOS 10.3) but i believe it will on a iOS 12 device, thanks in advance", "updateAuthor": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "created": "2018-10-10T14:35:55.000+0000", "updated": "2018-10-10T14:35:55.000+0000" }, { "id": "442551", "author": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~bhamann]\r\n I am able to run attached app using use-js-core-framework true or false in my iPhone with iOS 12.0. I am not facing any crash.\r\n 1. In iOS 12 we are facing issue as mentioned in TIMOB-26391. We have fixed issue in SDK 7.4.1. Can you please test it using same. You get 7.4.1 using CLI command-\r\n appc ti sdk install -b 7_4_X\r\n 2. There is some certificate issue going on from apple side . See https://stackoverflow.com/questions/52440492/ios-app-wont-run-on-device-any-more-under-ios-12-unrecoverable-ct-signature-is.\r\n\r\nIt will be great if you can share crash logs or reproducible test case. Thanks!", "updateAuthor": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-10-12T06:18:44.000+0000", "updated": "2018-10-12T06:18:44.000+0000" }, { "id": "442625", "author": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "body": "Vijay Singh\r\n\r\nThank you for answering, my problem was indeed that item 2 that you cited, one of my certificates were on the \"Always Trust\" status for some reason and i couldn't get that error message because only on a device with iOS 12 installing an enterprise app would catch it.\r\n\r\nI also used the 7.4.1 SDK with the main app and it's running fine, i think that my problem wasn't related to the SDK in the end so you can close this issue now.\r\n\r\nAgain thanks for the attention.", "updateAuthor": { "name": "bhamann", "key": "bhamann", "displayName": "Bruno Hamann", "active": true, "timeZone": "America/Sao_Paulo" }, "created": "2018-10-15T18:56:52.000+0000", "updated": "2018-10-15T18:56:52.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }