{ "id": "172484", "key": "AC-5990", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2018-12-09T10:03:14.000+0000", "created": "2018-10-24T02:18:57.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-12-09T10:03:14.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "Recently i updated the Appcelerator Studio version from 5.0.0 to 5.1.1. In 5.1.1, unable to run the app in my android device because my device name is not displaying in the studio. But it is showing in CLI.\r\nThese are the Android SDK i installed in studio 6.0, 7.1.1, 8.0.0, 8.1.0\r\nI tried with the titanium SDK 7.0.1, 7.3.0, 7.4.0 and 7.4.1\r\nI am using Macbook Pro with 10.11.6 OS Version.\r\nPlease help me to solve this issue. I tried lot of ways to fix this issue but can't.", "attachment": [], "flagged": false, "summary": "Android device is not showing in the device list", "creator": { "name": "anbu_math@yahoo.co.in", "key": "anbu_math@yahoo.co.in", "displayName": "anbu_math@yahoo.co.in", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "anbu_math@yahoo.co.in", "key": "anbu_math@yahoo.co.in", "displayName": "anbu_math@yahoo.co.in", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "442917", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Is this only happening ofr studio 5.1.1 version? what is your android device version and model name? Also, can you try with a different Android device to see if the issue is there or specifically for your device? Let us know after test. Thanks. ", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-10-24T19:44:44.000+0000", "updated": "2018-10-24T19:44:44.000+0000" }, { "id": "443013", "author": { "name": "anbu_math@yahoo.co.in", "key": "anbu_math@yahoo.co.in", "displayName": "anbu_math@yahoo.co.in", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I tested with the following devices.\r\nHonor 9 Lite - Android Version 8.0.0\r\nHonor 4x - Android version 6.0.1\r\nHonor 4x - Android version 4.4.4\r\n\r\nPreviously i used stdio 5.0.0. In that i was able to connect all my devices. But after updating stdio to 5.1.1, unable to connect my devices. \r\nCan you share me the link for download old version of Titanium Studio?", "updateAuthor": { "name": "anbu_math@yahoo.co.in", "key": "anbu_math@yahoo.co.in", "displayName": "anbu_math@yahoo.co.in", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-10-28T07:20:50.000+0000", "updated": "2018-10-28T07:20:50.000+0000" }, { "id": "444038", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hi [~anbu_math@yahoo.co.in],\r\nPlease follow the steps below and let us know how it goes:\r\nGoto your android sdk path and run adb.exe. Typical location for adb is the path to your android-sdk\\platform-tools\\adb.exe. Now, execute the commands below:\r\n{code}\r\nadb kill-server\r\nadb start-server\r\n{code}\r\nNext, restart your system. Open studio now and check if you can see the device.\r\nWe always recommend to use latest studio builds. If you still want to use older version, you can refer to the link [here|https://titanium-studio.s3.amazonaws.com/5.0.0/Appcelerator_Studio.dmg].\r\n\r\n", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-11-29T06:27:36.000+0000", "updated": "2018-11-29T06:27:36.000+0000" }, { "id": "444123", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~anbu_math@yahoo.co.in], \r\nI just wanted to follow up and check the status of your reported issue. Did you manage to follow the suggested steps? Let us know the update.\r\n\r\nThanks!", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-12-02T06:58:20.000+0000", "updated": "2018-12-02T06:58:20.000+0000" }, { "id": "444201", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hi [~anbu_math@yahoo.co.in],\r\nStudio [5.1.2.RC|https://docs.appcelerator.com/platform/latest/#!/guide/Studio_5.1.2.RC_Release_Note] is out now. Please verify the issue on latest version. If you still experience the same then you can try the following steps:\r\n\r\n1. Connect the device to the PC\r\n2. Run the following command on your command line for restarting the android plugin\r\n{code}\r\nappc appcd exec /appcd/plugin/stop/appcd-plugin-android && appc appcd exec /android/latest/info/devices\r\n{code}\r\n3. Now check the device from the Studio \"Run\" option, if you don’t see the device then click the Refresh Devices or Restart the Studio\r\n\r\nLet us know the update.\r\n\r\nThanks!\r\n", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-12-04T09:36:02.000+0000", "updated": "2018-12-04T09:36:02.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }