{ "id": "172495", "key": "AC-5991", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2018-12-05T09:37:41.000+0000", "created": "2018-10-26T07:45:55.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-12-05T09:37:41.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I have run the app using the latest update 7.5.0 and i have found the following error that appears only on Android 8.0 and above:\r\n\r\nGoogle Pixel (sailfish) - Android 8.0\r\nSamsung Galaxy S9 (US) (starqlteue) - Android 8.0\r\nGoogle Pixel 2 (walleye) - Android 9\r\nSony Xperia XZ1 (G8441) - Android 8.0\r\nGoogle Pixel 2 (walleye) - Android 8.1\r\n\r\njava.lang.RuntimeException: An error occurred while executing doInBackground()\r\n\tat android.os.AsyncTask$3.done(AsyncTask.java:353)\r\n\tat java.util.concurrent.FutureTask.finishCompletion(FutureTask.java:383)\r\n\tat java.util.concurrent.FutureTask.setException(FutureTask.java:252)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:271)\r\n\tat android.os.AsyncTask$SerialExecutor$1.run(AsyncTask.java:245)\r\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1162)\r\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:636)\r\n\tat java.lang.Thread.run(Thread.java:764)\r\nCaused by: java.lang.NoSuchMethodError: No virtual method getMobileId()Ljava/lang/String; in class Lorg/appcelerator/titanium/util/TiPlatformHelper; or its super classes (declaration of 'org.appcelerator.titanium.util.TiPlatformHelper' appears in /data/app/com..app-TOUtitoXCUYBg9f84h6nEg==/base.apk!classes2.dex)\r\n\tat com.appcelerator.aps.CloudpushModuleImplementation$10.getMobileId(CloudpushModuleImplementation.java:251)\r\n\tat com.appcelerator.aps.CCPushService.injectAnalytics(CCPushService.java:124)\r\n\tat com.appcelerator.aps.CCPushService.getGCMSenderId(CCPushService.java:155)\r\n\tat com.appcelerator.aps.CCPushService.access$000(CCPushService.java:35)\r\n\tat com.appcelerator.aps.CCPushService$1.doInBackground(CCPushService.java:97)\r\n\tat com.appcelerator.aps.CCPushService$1.doInBackground(CCPushService.java:89)\r\n\tat android.os.AsyncTask$2.call(AsyncTask.java:333)\r\n\tat java.util.concurrent.FutureTask.run(FutureTask.java:266)\r\n\t... 4 more", "attachment": [], "flagged": false, "summary": "7.5.0 Titanium SDK - Android 8.0 - No virtual method getMobileId()", "creator": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "443002", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Please provide a sample stand-alone code for us to test the issue in Android 8 with the latest SDK. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-10-26T22:16:26.000+0000", "updated": "2018-10-26T22:16:26.000+0000" }, { "id": "443006", "author": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "updateAuthor": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-10-27T07:37:01.000+0000", "updated": "2018-10-27T07:37:01.000+0000" }, { "id": "443677", "author": { "name": "benutzername", "key": "benutzername", "displayName": "Sebastian Klaus", "active": true, "timeZone": "Europe/Berlin" }, "body": "How can I fix it? in the 7.5.0.GA the issue still occurs", "updateAuthor": { "name": "benutzername", "key": "benutzername", "displayName": "Sebastian Klaus", "active": true, "timeZone": "Europe/Berlin" }, "created": "2018-11-16T07:38:28.000+0000", "updated": "2018-11-16T07:38:28.000+0000" }, { "id": "443725", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Please send the sample stand-alone code for us to test the issue in Android 8 with the latest SDK. We can't provide support unless we are able to reproduce the issue on our end. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-11-17T22:59:14.000+0000", "updated": "2018-11-17T22:59:14.000+0000" }, { "id": "444044", "author": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "body": "With the official release of 7.5.0.GA it works properly. It needs the ti.cloudpush 5.2.0", "updateAuthor": { "name": "andreas.pingas", "key": "andreas.pingas", "displayName": "Andreas Pingas", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-11-29T08:59:23.000+0000", "updated": "2018-11-29T08:59:23.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }