{
	"id": "172511",
	"key": "AC-5996",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "11",
			"description": "Is not a bug in our product",
			"name": "Not Our Bug"
		},
		"resolutiondate": "2018-10-30T23:51:56.000+0000",
		"created": "2018-10-29T17:34:27.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2018-10-30T23:51:56.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14552",
				"name": "Appcelerator CLI",
				"description": "Please enter tickets related to Tooling and the CLI here"
			},
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "AppStudio is no longer finding the Genymotion virtual devices. I have un-installed, re-installed  Studio and Genymotion with no luck. If I connect a physical device then it works but not a Genymotion device even though both are visible via ADB as follows:\r\n\r\n$ adb devices -l\r\nList of devices attached\r\nZY222ZTPKD             device usb:339738624X product:osprey_reteu_2gb model:MotoG3 device:osprey_u2 transport_id:3\r\n192.168.62.101:5555    device product:vbox86p model:Samsung_Galaxy_S8___7_0_0___API_24___1440x2960 device:vbox86p transport_id:4\r\n\r\nSeems as though App Studio does not like a device with a short name of an IP address, only thing I can think off.\r\n\r\nIf I use \r\n\r\n$ appc ti info \r\n\r\nthe following is shown which is correct\r\n\r\nGenymotion\r\n  Path                        = /Applications/Genymotion.app/Contents/MacOS\r\n  Genymotion Executable       = /Applications/Genymotion.app/Contents/MacOS/genymotion\r\n  Genymotion Player           = /Applications/Genymotion.app/Contents/MacOS/player.app/Contents/MacOS/player\r\n  Home                        = /Users/<user>/.Genymobile/Genymotion\r\n\r\nVirtualBox\r\n  Executable                  = /usr/local/bin/VBoxManage\r\n  Version                     = 5.2.20r125813\r\n",
		"attachment": [],
		"flagged": false,
		"summary": "App Studio not finding GenyMotion Virtual Devices",
		"creator": {
			"name": "developer@tpglobalpartners.com",
			"key": "developer@tpglobalpartners.com",
			"displayName": "Nigel Underwood",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "developer@tpglobalpartners.com",
			"key": "developer@tpglobalpartners.com",
			"displayName": "Nigel Underwood",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Mac OSX Mojave, Axway Appcelerator Studio, build: 5.1.1.201809051655, SDK 7.4.1",
		"comment": {
			"comments": [
				{
					"id": "443040",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, Please check in studio/preferences/platform/android the Genymotion path and the virtual box path is set correctly. Try with a different emulator and set that emulator as default in there. Let us know. Thanks.",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2018-10-29T21:59:49.000+0000",
					"updated": "2018-10-29T21:59:49.000+0000"
				},
				{
					"id": "443103",
					"author": {
						"name": "developer@tpglobalpartners.com",
						"key": "developer@tpglobalpartners.com",
						"displayName": "Nigel Underwood",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "The settings looked all good, I checked them over. In the end to resolve it I did the following\r\n\r\n1. appc ti config genymotion.enabled false\r\n2. Removed every trace of Genymotion and VirtualBox, including the entries in ~home/.Genymotion and /usr/local/bin\r\n3. Rebooted\r\n4. Installed Virtualbox and rebooted\r\n5. Installed Genymotion and rebooted\r\n6. Check that Genymotion used the inbuilt ADB\r\n7. appc ti config genymotion.enabled true\r\n8. Started Genymotion and downloaded a new Android simulator\r\n9. Start App Studio and emulator was shown\r\n\r\nA bit of a pilatha to get there, but in the end removing every traced of the installed seemed to get it working even though all the settings are still the same.",
					"updateAuthor": {
						"name": "developer@tpglobalpartners.com",
						"key": "developer@tpglobalpartners.com",
						"displayName": "Nigel Underwood",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-10-30T19:43:09.000+0000",
					"updated": "2018-10-30T19:43:09.000+0000"
				}
			],
			"maxResults": 2,
			"total": 2,
			"startAt": 0
		}
	}
}