{ "id": "172525", "key": "AC-6000", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2019-01-04T22:45:03.000+0000", "created": "2018-10-31T15:41:49.000+0000", "labels": [ "iOS", "iOS12", "iOS12Crash" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2019-01-04T22:45:04.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I am facing issue, where my app when upgraded to iOS 12 is working fine, but intermittently crashes after some time and doesn't give any logs in the appcelerator logs. I am not able to understand where the issue is. As suggested that to fix the iOS 12 crashes, when upgrading the apps, I used SDK 7.4.1 but still getting the crash. \r\n\r\nI am unable to share the logs, as it doesn't show when the app crashes. \r\n\r\nWhen the app crashes, I get to see the message:\r\n\r\n-- End application log ------------------------------------------------------- \r\n\r\nand nothing more to find where it crashed. And crash is random at any point on any screen. \r\n\r\nPlease help. ", "attachment": [], "flagged": false, "summary": "iOS 12 Crash with SDK 7.4.1 & Studio 5.0.0", "creator": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "iOS 12 Crash with SDK 7.4.1 & Studio 5.0.0", "comment": { "comments": [ { "id": "443138", "author": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I created the build via xCode 10.1 and found in the log as follows:\r\n\r\n2018-10-31 14:38:46.889000-0500 PeopleXapp [1472:389146] *** -[TiUIViewProxy setProxyObserver:]: message sent to deallocated instance 0x1161db400\r\nwarning: could not execute support code to read Objective-C class data in the process. This may reduce the quality of type information available.\r\n(lldb) \r\n\r\nAnd the app hangs and nothing tapping anywhere on the screen, no event is fired. ", "updateAuthor": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-10-31T19:41:56.000+0000", "updated": "2018-10-31T19:41:56.000+0000" }, { "id": "443168", "author": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~mr.jatinjoshi.mca@gmail.com] This could be duplicate of TIMOB-25391. It is getting fixed as part of 7.5.0 release. \r\nIf you are facing freeze issue apart from this, please check TIMOB-26391. This is known issue and we are working on this. Jan has given a temporary build https://www.dropbox.com/s/zasd5dd7j9xl7lx/mobilesdk-7.4.2-osx.zip?dl=0. You can check with this. Thanks!", "updateAuthor": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-11-01T04:10:40.000+0000", "updated": "2018-11-01T04:10:40.000+0000" }, { "id": "443213", "author": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "body": "So, Vijay is 7.4.2 is recommended by AXWAY and is it stable? \r\n\r\nAlso, want to know that after 7.4.1 GA release AXWAY Appcelerator is release directly 7.5.0 and when is it expected for release?\r\n\r\nRegards\r\nJatin", "updateAuthor": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-11-02T00:51:07.000+0000", "updated": "2018-11-02T00:51:07.000+0000" }, { "id": "443215", "author": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I tested my app on 7.4.2 after installing it : appc ti sdk install --branch 7_4_X 7.4.2.v20181101134650\r\n\r\nand still the app freezed suddenly at point and then app crashed.\r\n\r\n\r\nRegards\r\nJatin", "updateAuthor": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-11-02T01:28:15.000+0000", "updated": "2018-11-02T01:28:15.000+0000" }, { "id": "443219", "author": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Tested the app with : appc ti sdk install --branch 7_5_X 7.5.0.v20181101101355 and that crashes as well. \r\n\r\n\r\nRegards\r\nJatin", "updateAuthor": { "name": "mr.jatinjoshi.mca@gmail.com", "key": "mr.jatinjoshi.mca@gmail.com", "displayName": "JATIN JOSHI", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2018-11-02T01:57:10.000+0000", "updated": "2018-11-02T01:57:10.000+0000" }, { "id": "444125", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~mr.jatinjoshi.mca@gmail.com], Please follow up the status of your issue is this still an issue in SDK 7.5.0.GA? Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-12-02T09:49:54.000+0000", "updated": "2018-12-02T09:49:54.000+0000" }, { "id": "444398", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\nJust passing as update here. Are you able to get that sorted out?  Please let us know if you need more help with this issue.\r\n\r\n", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2018-12-10T10:32:50.000+0000", "updated": "2018-12-10T10:32:50.000+0000" } ], "maxResults": 7, "total": 7, "startAt": 0 } } }