{ "id": "172537", "key": "AC-6004", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "7", "description": "", "name": "Invalid" }, "resolutiondate": "2018-12-26T08:47:35.000+0000", "created": "2018-11-01T13:51:28.000+0000", "labels": [ "ios", "iphone" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-12-26T08:47:35.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I am using Titanium.UI.RefreshControl for iOS inside tableview using Alloy. But when we pull down 3-4 times and and switch the screen in between then its getting crashed..\r\n\r\nCan you please suggest on this ?..Client is asking for the status..Am not able to get the crash logs..Attaching 2 videos for the reference..Can't attach the sample code as the project is very big and can't make sample code from that..", "attachment": [ { "id": "65800", "filename": "CrashVideo.mp4", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-11-01T13:51:01.000+0000", "size": 6076650, "mimeType": "video/mp4" }, { "id": "65799", "filename": "CrashVideo1.mp4", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-11-01T13:50:56.000+0000", "size": 3932861, "mimeType": "video/mp4" } ], "flagged": false, "summary": "RefreshControl Issue", "creator": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "subtasks": [], "reporter": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "environment": "Operating System\r\n Name = Mac OS X\r\n Version = 10.13.6\r\n Architecture = 64bit\r\n # CPUs = 4\r\n Memory = 8589934592\r\nNode.js\r\n Node.js Version = 8.9.3\r\n npm Version = 6.0.1\r\nTitanium CLI\r\n CLI Version = 5.1.1\r\nTitanium SDK\r\n SDK Version = 7.4.1.GA", "comment": { "comments": [ { "id": "443222", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Please check and update ...Thanks", "updateAuthor": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-11-02T04:49:20.000+0000", "updated": "2018-11-02T04:49:20.000+0000" }, { "id": "443257", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Please share a full reproducible sample code for us to test the issue in our end. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-11-03T21:12:22.000+0000", "updated": "2018-11-03T21:12:22.000+0000" }, { "id": "443280", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Will try to provide you sample code after a week since i'll be back after a week due to holiday..So, please don't close this ticket.", "updateAuthor": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-11-05T10:42:37.000+0000", "updated": "2018-11-05T10:42:37.000+0000" }, { "id": "444068", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~sonufana4u], Were you able to get around generating the sample code, Please attach the code here. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2018-11-29T23:40:41.000+0000", "updated": "2018-11-29T23:40:41.000+0000" }, { "id": "444401", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\n\r\nI just wanted to follow up with you about this issue? Are you still experiencing this problem? if that so, please share a sample test project.\r\nPlease let us know if you need more help with this issue.\r\nThanks", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2018-12-10T10:39:09.000+0000", "updated": "2018-12-10T10:40:14.000+0000" }, { "id": "444840", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "body": "I have added a sample project with crash reports and steps to reproduce the issue in video in Ticket AC-6070..Please check that and update..Its urgent..Thanks", "updateAuthor": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-12-26T06:39:42.000+0000", "updated": "2018-12-26T06:39:42.000+0000" }, { "id": "444843", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\n\r\nAre you still experiencing RefreshControl Issue on iOS? Please let us know your current status.", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2018-12-26T08:05:34.000+0000", "updated": "2018-12-26T08:05:34.000+0000" }, { "id": "444844", "author": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Hello Rakhi,\r\n\r\nYou can close this ticket and refer to only AC-6070..Thanks\r\n", "updateAuthor": { "name": "sonufana4u", "key": "sonufana4u", "displayName": "sonufana4u", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2018-12-26T08:07:10.000+0000", "updated": "2018-12-26T08:07:10.000+0000" } ], "maxResults": 9, "total": 9, "startAt": 0 } } }