{
	"id": "172566",
	"key": "AC-6012",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "8",
			"description": "",
			"name": "Needs more info"
		},
		"resolutiondate": "2018-11-29T23:54:32.000+0000",
		"created": "2018-11-07T06:22:00.000+0000",
		"labels": [],
		"versions": [
			{
				"id": "17032",
				"name": "Appcelerator Studio 4.3.0",
				"archived": false,
				"released": false
			}
		],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2018-11-29T23:54:33.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14550",
				"name": "Appcelerator Modules",
				"description": "Please enter tickets related to Modules here."
			}
		],
		"description": "Hi,\r\n\r\nI'm trying use the admod module in android alloy app and I'm taking an issue. (No problem in IOS with same code).\r\n\r\nThis is my error code:\r\n\r\nERROR] :  TiExceptionHandler: (main) [75,2102] /alloy/controllers/home.js:957\r\n[ERROR] :  TiExceptionHandler:     $.containerAdmod.requestAd();\r\n[ERROR] :  TiExceptionHandler:                      ^\r\n[ERROR] :  TiExceptionHandler: Error: Attempt to invoke virtual method 'void ti.admob.View.requestAd(org.appcelerator.kroll.KrollDict)' on a null object reference\r\n\r\n\r\nI´m not sure what is the problem.Please can you help me? I think is a problem how I'm using this module in alloy but I'm not sure. I have searching in google but i couldn´t find a sample with this implementation.\r\n\r\nThanks in advance!\r\n\r\nRegards.\r\n",
		"attachment": [
			{
				"id": "65849",
				"filename": "build_android.log",
				"author": {
					"name": "alexcc",
					"key": "alexcc",
					"displayName": "alejandro_capel",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2018-11-13T06:28:05.000+0000",
				"size": 873734,
				"mimeType": "text/plain"
			},
			{
				"id": "65857",
				"filename": "error admod.jpg",
				"author": {
					"name": "alexcc",
					"key": "alexcc",
					"displayName": "alejandro_capel",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2018-11-14T19:43:47.000+0000",
				"size": 83066,
				"mimeType": "image/jpeg"
			},
			{
				"id": "65864",
				"filename": "error alloy in device.rtf",
				"author": {
					"name": "alexcc",
					"key": "alexcc",
					"displayName": "alejandro_capel",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2018-11-15T19:38:07.000+0000",
				"size": 65896,
				"mimeType": "text/rtf"
			},
			{
				"id": "65859",
				"filename": "Screenshot_20181115-111548.png",
				"author": {
					"name": "rmitro",
					"key": "rmitro",
					"displayName": "Rakhi Mitro",
					"active": false,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2018-11-15T05:29:26.000+0000",
				"size": 48653,
				"mimeType": "image/png"
			},
			{
				"id": "65856",
				"filename": "test admod alloy.zip",
				"author": {
					"name": "alexcc",
					"key": "alexcc",
					"displayName": "alejandro_capel",
					"active": true,
					"timeZone": "Europe/Madrid"
				},
				"created": "2018-11-14T19:43:31.000+0000",
				"size": 1639216,
				"mimeType": "application/zip"
			}
		],
		"flagged": false,
		"summary": "requestAD failure in Alloy",
		"creator": {
			"name": "alexcc",
			"key": "alexcc",
			"displayName": "alejandro_capel",
			"active": true,
			"timeZone": "Europe/Madrid"
		},
		"subtasks": [],
		"reporter": {
			"name": "alexcc",
			"key": "alexcc",
			"displayName": "alejandro_capel",
			"active": true,
			"timeZone": "Europe/Madrid"
		},
		"environment": "Dev",
		"comment": {
			"comments": [
				{
					"id": "443473",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Please, any sample with admob module using alloy in android?\r\n\r\nThanks!!!",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-11T08:49:10.000+0000",
					"updated": "2018-11-11T08:49:10.000+0000"
				},
				{
					"id": "443485",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello,\r\n\r\nThanks for your feedback. Are you using studio 4.3.0? Can you try [this|https://github.com/appcelerator-modules/ti.admob/tree/master/android/example] one on android classic ? If it works for you on android, please convert this code to alloy.\r\n\r\n",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-11-12T11:18:01.000+0000",
					"updated": "2018-11-12T11:18:01.000+0000"
				},
				{
					"id": "443491",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Hi,\r\n\r\nYes, Sure. I tested in classic and it was sucesfully. No problem with ios alloy environemt. The Problem is when a call to method requestAd() for recovering the view. If I don´t use this method in code there is no error but obviously app doen´t show the admod view. \r\n\r\nPlease, i have been searching in google but I couldn´t find a sample of using this component with Alloy in Android. Do you have any sample?. It´s a pity in sample component there is not a sample code.\r\n\r\nThanks in advance.\r\n\r\n",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-12T12:02:24.000+0000",
					"updated": "2018-11-12T12:02:24.000+0000"
				},
				{
					"id": "443503",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello,\r\nThanks for your feedback. Can you please share your complete environment details and console logs on a separate text file here? Need to check that.\r\n\r\n",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-11-13T04:45:36.000+0000",
					"updated": "2018-11-13T04:45:36.000+0000"
				},
				{
					"id": "443505",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": " [^build_android.log] \r\n\r\nhome.xml :\r\n\r\n<Alloy>\r\n\t<Window id=\"window\" title=\"items\">\r\n\t\t<View id=\"container\">\r\n\t\t\t<TextField id=\"search_textfield\" />    \t\t\r\n\t\t\t<ImageView id=\"search_icon\" />\r\n\t    \t<ScrollView id=\"lists_container\" zIndex=\"100\">\r\n\t\t\t\t<Require src=\"views/list_static_cell\" id=\"searchCell\" />\r\n\t\t\t\t<Require src=\"views/list_static_cell\" id=\"aboutCell\" />\r\n\t\t\t\t<Require src=\"views/list_static_cell\" id=\"settingsCell\" />\r\n\t    \t</ScrollView>\r\n\t    \t<View id=\"search_overlay\" zIndex=\"0\" />\r\n\t    \t<ActivityIndicator id=\"activity_indicator\" />\r\n\t\t\r\n\t\t   <View id=\"containerAdmod\" />\r\n\t\t</View>\r\n\r\n\t</Window>\r\n</Alloy>\r\n\r\n\r\nhome.tss:\r\n\r\n\"#window\": {\r\n\tbackgroundColor:\"black\",\r\n\textendEdges: Titanium.UI.EXTEND_EDGE_TOP,\r\n\tnavBarHidden: true,\r\n\torientationModes: [Ti.UI.PORTRAIT]\r\n}\r\n\r\n\"#window[platform=android]\": {\r\n\texitOnClose: true\r\n}\r\n\r\n\"#container\": {\r\n\ttop: -70,\r\n\tleft: 0,\r\n\twidth: Ti.UI.FILL,\r\n\theight: Alloy.Globals.TamanoVentana\r\n}\r\n\r\n\r\n\"#containerAdmod\": {\r\n\ttop: Alloy.Globals.TopAdmod,\r\n\tleft: 0,\r\n\twidth: Ti.UI.FILL,\r\n\theight: Alloy.Globals.TamanoAdmod\r\n}\r\n\r\netc...\r\n\r\nhome.js (important code..):\r\n\r\n\r\nfunction init() {\r\n\r\n      PutAdmod(0);\r\n \r\n\tconfigureStaticCells();\r\n\tClasic(sound);\r\n\r\n \r\n\tgetConfig();\r\n \r\n\tgetLists();\r\n \r\n\t// not required when loading local data\r\n\t $.activity_indicator.show();\r\n \r\n\tif (OS_IOS) {\r\n\t\t$.navbar.back_button.hide();\r\n\t}\r\n \r\n\tif (OS_ANDROID) {\r\n\t\t$.window.addEventListener('open', function(e){\r\n\t\t\t$.search_textfield.hide();\r\n\t\t});\r\n\t}\r\n}\r\ninit();\r\n\r\n//PutAdmod function\r\n\r\nfunction PutAdmod( value)\r\n{\r\n\r\nTi.API.info('start  admod ...');\r\n   \t\r\n\r\n _publisherid = 'ca-app-pub-22222.......';\r\n\r\n\r\nvar Admob = require('ti.admob');\r\n\r\n\r\nvar adView = Admob.createView({\r\n\t\t     bottom: value, \r\n\t\t     left: 0,\r\n\t\t     width: PosicionarAncho(99),\r\n\t\t     height: PosicionarAlto(10),\r\n             debugEnabled: false, // If enabled, a dummy value for `adUnitId` will be used to test\r\n             adType: Admob.AD_TYPE_BANNER,\r\n\t\t     adUnitId: _publisherid, // You can get your own at http: //www.admob.com/\r\n             contentURL: 'http://www.alexcmobile.com', // URL string for a webpage whose content matches the app content.\r\n\t\t     adBackgroundColor: 'transparent',\r\n             gender: Admob.GENDER_MALE, // GENDER_MALE or GENDER_FEMALE, default: undefined\r\n             keywords: ['Mythology', 'Gods']\t\r\n});\r\n\r\nadView.addEventListener(Admob.AD_RECEIVED, function() {\r\n\tTi.API.info('Did receive ad!');\r\n});\r\nadView.addEventListener(Admob.AD_NOT_RECEIVED, function(e) {\r\n\tTi.API.info('Failed to receive ad: ' + e.error);\r\n});\r\n\r\n//here the error\r\nadMobView.requestAd();\r\n$.containerAdmod.add(adView);\r\n\r\n}\r\n\r\n",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-13T06:34:12.000+0000",
					"updated": "2018-11-13T06:34:12.000+0000"
				},
				{
					"id": "443508",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Thanks for your feedback. We checked your file. Unable to find any error message. Can you please double check?",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-11-13T06:49:27.000+0000",
					"updated": "2018-11-13T06:49:27.000+0000"
				},
				{
					"id": "443531",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Hi again,\r\n\r\nYes, the error doesn't write in log file. It´s happens in runtime.  I'm not sure this one is due to using Alloy. The error is right here: adMobView.requestAd() . As you can see, Alloy's view has not yet been opened, which is just the next line in the code  -> $.containerAdmod.add(adView);\r\n\r\nWhat is the meaning of this error?\r\n[ERROR] : TiExceptionHandler: Error: Attempt to invoke virtual method 'void ti.admob.View.requestAd(org.appcelerator.kroll.KrollDict)' on a null object reference .\r\n\r\nits seems the poblem comes with View, rigth?\r\n\r\nThanks.",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-13T18:31:23.000+0000",
					"updated": "2018-11-13T18:31:23.000+0000"
				},
				{
					"id": "443562",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello,\r\nThanks for your feedback. Please share your full test project here to reproduce the issue on our end.",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-11-14T08:23:01.000+0000",
					"updated": "2018-11-14T08:23:01.000+0000"
				},
				{
					"id": "443599",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "OK. I send u a custom project with alloy functionality. In another file , the error in emulator.\r\n\r\nPlease let me know any question.\r\n\r\nThanks in advance.",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-14T19:44:47.000+0000",
					"updated": "2018-11-14T19:44:47.000+0000"
				},
				{
					"id": "443624",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~alexcc],\r\n\r\nThanks for your feedback. Tested your issue and its works as expected on android device. See attachment section for output. Download the sample test project from [here|https://www.dropbox.com/s/bhpkvt4vi8gvu58/testAlloy.zip?dl=0],run on your environment and let us know how it goes.",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2018-11-15T05:32:54.000+0000",
					"updated": "2018-11-15T05:32:54.000+0000"
				},
				{
					"id": "443662",
					"author": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"body": "Hi Rakhi,\r\n\r\nI have loaded your program in device and I have the error however now I have a very large trace.  [^error alloy in device.rtf]  \r\n\r\nIts seems the reason is :\r\n\r\n[INFO] :   zygote64: Caused by: java.lang.ClassNotFoundException: Didn't find class \"android.webkit.TracingController\" on path: DexPathList[[zip file \"/data/app/com.android.chrome-PijQzE41jAPf1Jo6KRDwGg==/base.apk\"],nativeLibraryDirectories=[/data/app/com.android.chrome-PijQzE41jAPf1Jo6KRDwGg==/lib/arm64, /data/app/com.android.chrome-PijQzE41jAPf1Jo6KRDwGg==/base.apk!/lib/arm64-v8a, /system/lib64, /system/vendor/lib64]]\r\n[INFO\r\n\r\nCan you have a look ,please?\r\n\r\nthanks",
					"updateAuthor": {
						"name": "alexcc",
						"key": "alexcc",
						"displayName": "alejandro_capel",
						"active": true,
						"timeZone": "Europe/Madrid"
					},
					"created": "2018-11-15T19:40:54.000+0000",
					"updated": "2018-11-15T19:40:54.000+0000"
				},
				{
					"id": "443668",
					"author": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hello, Can you share the \"appc ti setup check\" log in here? Thanks.",
					"updateAuthor": {
						"name": "sdarda",
						"key": "sdarda",
						"displayName": "Sharif AbuDarda",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2018-11-16T01:08:58.000+0000",
					"updated": "2018-11-16T01:08:58.000+0000"
				}
			],
			"maxResults": 12,
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	}
}