{ "id": "172697", "key": "AC-6048", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2018-12-10T22:44:42.000+0000", "created": "2018-12-04T09:49:33.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2018-12-10T22:44:43.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "When I'm trying to send push-notification from https://platform.axway.com/#/api/data/***/default/push or via cURL using REST API it doesn't go throught. \r\n\r\nI can see push-notification in logs, but status is:Failure with the following message:\r\nException Type: APNS; Error Code: 1001; Error Message: General Problem; Catched Exception: Received fatal alert: internal_error\r\n\r\nOr another one was with message: Exception Type: APNS; Error Code: 2010; Error Message: Socket is closed; Catched Exception: Socket Closed\r\n\r\nNo matter development or production environment.", "attachment": [], "flagged": false, "summary": "Internal error while sending push notifications to ios via Mobile Backend Services", "creator": { "name": "pmalakhaltsev", "key": "pmalakhaltsev", "displayName": "Petr Malakhaltsev", "active": true, "timeZone": "Europe/Budapest" }, "subtasks": [], "reporter": { "name": "pmalakhaltsev", "key": "pmalakhaltsev", "displayName": "Petr Malakhaltsev", "active": true, "timeZone": "Europe/Budapest" }, "environment": null, "comment": { "comments": [ { "id": "444259", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\nThanks for reaching out to us. Can you please share us a sample test project to reproduce the issue on our end? Also provide your complete error logs and environment details.", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2018-12-05T08:25:35.000+0000", "updated": "2018-12-05T08:26:32.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }