{ "id": "172811", "key": "AC-6092", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2019-01-22T22:06:33.000+0000", "created": "2019-01-03T21:57:23.000+0000", "labels": [ "defect" ], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2019-01-22T22:06:33.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "Hi there,\r\n\r\nCurrently I'm having an issue where the Studio freezes (\"not responding\") every time I try to run the app. I know it's a problem with the Studio because the CLI works fine.\r\n\r\nAs [instructed|https://wiki.appcelerator.org/display/guides2/Crashes+and+Freezes] in the wiki, I dumped the stacktrace, which has been attached as a file (too large to paste). Let me know if I can add any more information.\r\n\r\nThanks for your help!", "attachment": [ { "id": "66054", "filename": "studio.log", "author": { "name": "lfisklennon", "key": "lfisklennon", "displayName": "Luke Fisk-Lennon", "active": true, "timeZone": "Australia/Sydney" }, "created": "2019-01-03T21:57:18.000+0000", "size": 207694, "mimeType": "text/plain" } ], "flagged": false, "summary": "Studio freezes when running app", "creator": { "name": "lfisklennon", "key": "lfisklennon", "displayName": "Luke Fisk-Lennon", "active": true, "timeZone": "Australia/Sydney" }, "subtasks": [], "reporter": { "name": "lfisklennon", "key": "lfisklennon", "displayName": "Luke Fisk-Lennon", "active": true, "timeZone": "Australia/Sydney" }, "environment": "OS: Windows 10 Home (64-bit)\r\nStudio: 5.1.1.201809051655\r\nNode.js: v8.9.4\r\nnpm: v5.6.0\r\nCLI: v5.1.1\r\nSDK: 7.5.0.GA\r\nTarget: Android 7.0 device\r\njava version “1.8.0_181\"\r\nJava(TM) SE Runtime Environment (build 1.8.0_181-b13)\r\nJava HotSpot(TM) 64-Bit Server VM (build 25.181-b13, mixed mode)", "comment": { "comments": [ { "id": "444982", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "hello [~lfisklennon], Can you share a video demonstration of the issue? Try updating from terminal \"appc setup\" and test after recommended updates are done. Thanks!", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-01-04T11:26:42.000+0000", "updated": "2019-01-04T15:00:56.000+0000" }, { "id": "445500", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\nWe have not heard back from you since our last update.I just wanted to follow up with you about this issue? are you still experiencing this problem?\r\nPlease let us know if you need more help with this issue.", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2019-01-20T11:29:54.000+0000", "updated": "2019-01-20T11:29:54.000+0000" } ], "maxResults": 2, "total": 2, "startAt": 0 } } }