{
	"id": "173633",
	"key": "AC-6259",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "10000",
			"description": "",
			"name": "Done"
		},
		"resolutiondate": "2019-06-29T10:19:45.000+0000",
		"created": "2019-05-16T07:04:45.000+0000",
		"labels": [
			"5.2.0"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2019-06-29T10:19:45.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [
			{
				"id": "14551",
				"name": "Studio",
				"description": "Please enter tickets related to Titanium Studio here."
			}
		],
		"description": "Update fails with following message\r\n\r\n{noformat}\r\nError encountered during update\r\nAn error occurred while collecting items to be installed\r\nsession context was:(profile=DefaultProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).\r\nProblems downloading artifact: binary,appcelerator.studio.executable.cocoa.macosx.x86_64,5.2.0.201905141718.\r\nSHA-256 hash is not as expected. Expected: 056472a47cb728fe708ea71943fdbafb3acd7d7e1044f82fb875258ab17f7798 and found 255eea66389a5a41ca58409f88a26a9761e75d9164cbd0ef705a7d000a304e09.\r\n{noformat}",
		"attachment": [
			{
				"id": "66608",
				"filename": "Bildschirmfoto 2019-05-16 um 09.02.49.png",
				"author": {
					"name": "benutzername",
					"key": "benutzername",
					"displayName": "Sebastian Klaus",
					"active": true,
					"timeZone": "Europe/Berlin"
				},
				"created": "2019-05-16T07:08:43.000+0000",
				"size": 178259,
				"mimeType": "image/png"
			}
		],
		"flagged": false,
		"summary": "Axway Appcelerator Studio update fails",
		"creator": {
			"name": "benutzername",
			"key": "benutzername",
			"displayName": "Sebastian Klaus",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"subtasks": [],
		"reporter": {
			"name": "benutzername",
			"key": "benutzername",
			"displayName": "Sebastian Klaus",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"environment": null,
		"comment": {
			"comments": [
				{
					"id": "448422",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hello [~benutzername],\r\n\r\nThanks for reporting this. Can you please try to install latest sdk (8.01.GA): *appc ti sdk install latest* and try to update the studio again. Please let us know if you experience the same.",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2019-05-16T12:56:15.000+0000",
					"updated": "2019-05-16T12:56:15.000+0000"
				},
				{
					"id": "448424",
					"author": {
						"name": "benutzername",
						"key": "benutzername",
						"displayName": "Sebastian Klaus",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Hi, \r\nSDK 8.0.1 was already installed.\r\n\r\nMaybe more information are helpful:\r\n\r\n{noformat}\r\nOperating System\r\n  Name                        = Mac OS X\r\n  Version                     = 10.14.4\r\n  Architecture                = 64bit\r\n  # CPUs                      = 8\r\n  Memory                      = 17179869184\r\n\r\nNode.js\r\n  Node.js Version             = 8.15.1\r\n  npm Version                 = 6.4.1\r\n\r\nTitanium CLI\r\n  CLI Version                 = 5.1.1\r\n\r\nTitanium SDK\r\n  SDK Version                 = 8.0.1.GA\r\n  SDK Path                    = /Users/sebastianklaus/Library/Application Support/Titanium/mobilesdk/osx/8.0.1.GA\r\n  Target Platform             = iphone\r\n{noformat}",
					"updateAuthor": {
						"name": "benutzername",
						"key": "benutzername",
						"displayName": "Sebastian Klaus",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-05-16T12:59:07.000+0000",
					"updated": "2019-05-16T12:59:07.000+0000"
				},
				{
					"id": "448733",
					"author": {
						"name": "athorne",
						"key": "athorne",
						"displayName": "Alex Bernier",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I'm having the same issue. Different hash in the error message but otherwise the same.",
					"updateAuthor": {
						"name": "athorne",
						"key": "athorne",
						"displayName": "Alex Bernier",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2019-05-30T06:59:51.000+0000",
					"updated": "2019-05-30T06:59:51.000+0000"
				},
				{
					"id": "448944",
					"author": {
						"name": "jnaher",
						"key": "jnaher",
						"displayName": "Jebun Naher",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hi [~benutzername], Is this still an issue for you? If yes, Can you please share studio log?\r\n[Accessing the Log from the File System|https://docs.appcelerator.com/platform/latest/#!/guide/Accessing_the_Log_File-section-src-30083283_AccessingtheLogFile-AccessingtheLogfromtheFileSystem]\r\nLet us know the update.\r\n\r\nThanks!",
					"updateAuthor": {
						"name": "jnaher",
						"key": "jnaher",
						"displayName": "Jebun Naher",
						"active": false,
						"timeZone": "Asia/Dhaka"
					},
					"created": "2019-06-09T04:47:16.000+0000",
					"updated": "2019-06-09T04:47:16.000+0000"
				},
				{
					"id": "449492",
					"author": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"body": "[~benutzername],\r\nWe have not heard back from you since our last update.I just wanted to follow up with you about this issue? Are you still experiencing this problem?\r\nPlease let us know if you need more help with this issue.",
					"updateAuthor": {
						"name": "rmitro",
						"key": "rmitro",
						"displayName": "Rakhi Mitro",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2019-06-29T06:08:22.000+0000",
					"updated": "2019-06-29T06:08:22.000+0000"
				},
				{
					"id": "449495",
					"author": {
						"name": "benutzername",
						"key": "benutzername",
						"displayName": "Sebastian Klaus",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Everything is fine now. You can close the issue",
					"updateAuthor": {
						"name": "benutzername",
						"key": "benutzername",
						"displayName": "Sebastian Klaus",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-06-29T10:18:06.000+0000",
					"updated": "2019-06-29T10:18:06.000+0000"
				}
			],
			"maxResults": 6,
			"total": 6,
			"startAt": 0
		}
	}
}