{ "id": "173701", "key": "AC-6275", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2019-06-04T09:59:49.000+0000", "created": "2019-06-03T07:34:13.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2019-06-04T09:59:49.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nI installed last version of Axway Appcelerator studio on Windows.\nAfter, i have this problem with Android.\n\n2019-06-03T07:32:05.405Z | DEBUG | Titanium Downloads Last Checked: 1559547123099\n[ERROR] Application Installer abnormal process termination. Process exit value was 1\n[ERROR] : Android Build Tools null are not supported by Titanium\n[ERROR] : Current installed Android SDK tools:\n[ERROR] : Android SDK Tools: 25.2.5 (Supported: <=26.x)\n[ERROR] : Android SDK Platform Tools: 28.0.3 (Supported: 28.x)\n[ERROR] : Android SDK Build Tools: not installed (Supported: >=25.x <=28.x)\n[ERROR] : \n[ERROR] : Make sure you have the latest Android SDK Tools, Platform Tools, and Build Tools installed.\n[ERROR] : \n\n\nh3. Actual Result\nAxway doesn't work.\n\nh3. Expected Result\nThat work.", "attachment": [ { "id": "66660", "filename": ".log", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T07:34:21.000+0000", "size": 744546, "mimeType": "text/plain" }, { "id": "66661", "filename": "diagnostic2240919004593901889.log", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T07:34:29.000+0000", "size": 83338, "mimeType": "text/plain" } ], "flagged": false, "summary": "Android problem", "creator": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 5.1.2", "comment": { "comments": [ { "id": "448771", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hi [~gtassistro],\r\n\r\nPlease refer to the link below and update your android packages.\r\nhttps://docs.appcelerator.com/platform/latest/#!/guide/Installing_the_Android_SDK-section-src-29004851_InstallingtheAndroidSDK-InstallingAndroidpackageswithAndroidSDKManager\r\nRestart studio and try to run your project. Let me know the update.\r\n\r\nThanks!", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-06-03T09:29:52.000+0000", "updated": "2019-06-03T09:29:52.000+0000" }, { "id": "448772", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Jebun,\r\n\r\nI followed the instructions to the letter.\r\nI installed everything, how can I generate a report, to verify that it is correct?\r\n\r\nThanks!", "updateAuthor": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T09:42:34.000+0000", "updated": "2019-06-03T09:42:34.000+0000" }, { "id": "448775", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "[~gtassistro] you can run this command:\r\nappc ti info -t android\r\n", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-06-03T10:03:27.000+0000", "updated": "2019-06-03T10:03:27.000+0000" }, { "id": "448776", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Well Jebun,\r\nlocation of android Sdk is wrong!\r\nI have this on another unit. F:\\android-sdk-win\r\nHow can i update it ?\r\n\r\n----------------\r\nAppcelerator Command-Line Interface, version 7.0.11\r\nCopyright (c) 2014-2019, Appcelerator, Inc. All Rights Reserved.\r\n\r\nAndroid SDK\r\n Android Executable = not found\r\n ADB Executable = C:\\android-sdk-win\\platform-tools\\adb.exe\r\n SDK Path = C:\\android-sdk-win\r\n\r\nAndroid NDK\r\n NDK Path = F:\\android-sdk-win\\ndk-bundle\r\n NDK Version = 19.2.5345600\r\n\r\nAndroid Platforms\r\n 1) android-28\r\n Name = Android 9\r\n API Level = 28\r\n Revision = 1\r\n Skins = HVGA, QVGA, WQVGA400, WQVGA432, WSVGA, WVGA800, WVGA854, WXGA720, WXGA800, WXGA800-7in\r\n ABIs =\r\n Path = C:\\android-sdk-win\\platforms\\android-28\r\n\r\nAndroid Add-Ons\r\n None\r\n\r\nAndroid Emulators\r\n Nexus 5X API 27\r\n ID = Nexus_5X_API_27\r\n SDK Version = not installed\r\n ABI = x86\r\n Skin = 1080x1920\r\n Path = C:\\Users\\giorgio\\.android\\avd\\Nexus_5X_API_27.avd\r\n SD Card = C:\\Users\\giorgio\\.android\\avd\\Nexus_5X_API_27.avd\\sdcard.img\r\n Google APIs = no\r\n\r\nGenymotion Emulators\r\n Google Pixel\r\n0 ID = Google Pixel\r\n SDK Version = 8.0.0\r\n ABI = x86\r\n Genymotion Version = 2.13.0\r\n Display = 1080x1920-16\r\n DPI = 420\r\n OpenGL Acceleration = yes\r\n Google APIs = unknown, emulator not running\r\n Google Pixel 2\r\n0 ID = Google Pixel 2\r\n SDK Version = 9.0.0\r\n ABI = x86\r\n Genymotion Version = 2.13.0\r\n Display = 1080x1920-16\r\n DPI = 420\r\n OpenGL Acceleration = yes\r\n Google APIs = unknown, emulator not running\r\n\r\nConnected Android Devices\r\n None\r\n\r\nAndroid Issues\r\n × Android Build Tools null are not supported by Titanium\r\n Current installed Android SDK tools:\r\n Android SDK Tools: 25.2.5 (Supported: <=26.x)\r\n Android SDK Platform Tools: 28.0.3 (Supported: 28.x)\r\n Android SDK Build Tools: not installed (Supported: >=25.x <=28.x)\r\n\r\n Make sure you have the latest Android SDK Tools, Platform Tools, and Build Tools installed.\r\n\r\n\r\n\r\nc:\\comFerra>", "updateAuthor": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T10:08:25.000+0000", "updated": "2019-06-03T10:08:25.000+0000" }, { "id": "448777", "author": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "body": "You can setup android sdk path using this command:\r\nappc ti config android.sdk \r\nappc ti setup android\r\n", "updateAuthor": { "name": "jnaher", "key": "jnaher", "displayName": "Jebun Naher", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-06-03T10:13:32.000+0000", "updated": "2019-06-03T10:13:32.000+0000" }, { "id": "448778", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Ok, \r\n\r\nI tried \r\nappc ti config android.sdk f:\\\r\nbut it doesn't change it always stays on c:\\ ...\r\n-------------------------\r\n\r\nc:\\comFerra>*appc ti config android.sdk f:\\android-sdk-win*\r\nAppcelerator Command-Line Interface, version 7.0.11\r\nCopyright (c) 2014-2019, Appcelerator, Inc. All Rights Reserved.\r\n\r\n* android.sdk saved*\r\n\r\nc:\\comFerra>*appc ti info -t android*\r\nAppcelerator Command-Line Interface, version 7.0.11\r\nCopyright (c) 2014-2019, Appcelerator, Inc. All Rights Reserved.\r\n\r\nAndroid SDK\r\n Android Executable = not found\r\n ADB Executable = C:\\android-sdk-win\\platform-tools\\adb.exe\r\n SDK Path = *C:\\android-sdk-win*\r\n\r\nAndroid NDK\r\n NDK Path = F:\\android-sdk-win\\ndk-bundle\r\n NDK Version = 19.2.5345600\r\n\r\nAndroid Platforms\r\n 1) android-28\r\n Name = Android 9\r\n API Level = 28\r\n Revision = 1\r\n Skins = HVGA, QVGA, WQVGA400, WQVGA432, WSVGA, WVGA800, WVGA854, WXGA720, WXGA800, WXGA800-7in\r\n ABIs =\r\n Path = C:\\android-sdk-win\\platforms\\android-28\r\n\r\nAndroid Add-Ons\r\n None", "updateAuthor": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T10:18:02.000+0000", "updated": "2019-06-03T10:18:02.000+0000" }, { "id": "448780", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Hi Jebun,\r\nI solved.!\r\n\r\nI had two situations like this:\r\n1. An installation of the android-sdk in *C:\\* (I think made by axway) and other in *F\\:* , executed with the android studio before.\r\nI copy all c:\\android-sdk in f:\\android-sdk I had to change the path inside the studio\r\nPerhaps new installation of Studio changes directory (of default) ?\r\n2. I had to forcibly change directory here: \r\n*Windows> Preference> Platforms> Android SDK Home.*\r\nWith appc command line, does'nt work\r\n\r\nThanks \r\n\r\n", "updateAuthor": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-03T10:45:45.000+0000", "updated": "2019-06-03T10:49:22.000+0000" }, { "id": "448797", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Is the issue resolved for you? If not, Can you share the \"appc ti setup check\" log in here? Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-06-03T20:43:02.000+0000", "updated": "2019-06-03T20:43:02.000+0000" }, { "id": "448806", "author": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Yes, I solved, Thanks.\r\n\r\nRegards", "updateAuthor": { "name": "gtassistro", "key": "gtassistro", "displayName": "Giorgio Tassistro", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-04T06:48:11.000+0000", "updated": "2019-06-04T06:48:11.000+0000" } ], "maxResults": 9, "total": 9, "startAt": 0 } } }