{ "id": "173745", "key": "AC-6284", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2019-06-11T15:40:01.000+0000", "created": "2019-06-11T14:56:24.000+0000", "labels": [], "versions": [], "issuelinks": [ { "id": "57686", "type": { "id": "10122", "name": "Gantt: start-finish", "inward": "is triggered by", "outward": "is triggering" }, "inwardIssue": { "id": "173733", "key": "DAEMON-281", "fields": { "summary": "appcd-plugin@1.4.0 is not compatible with daemon@1.x", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "priority": { "name": "Critical", "id": "1" }, "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false } } } } ], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2019-06-11T15:40:01.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nLaunch Appcelerator Studio Version: 5.1.2.201903111843
\n* After installing studio 5.1.2 my iOS environment is no longer recognized. I previously worked daily with iOS environment without issues.\n\nh3. Actual Result\nError message shown after studio starts. \n\nh3. Expected Result\nStudio starts normally and iOS environment is identified correctly", "attachment": [ { "id": "66685", "filename": "appcelerator_diagnostic_log.txt", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-11T14:56:27.000+0000", "size": 204143, "mimeType": "text/plain" }, { "id": "66684", "filename": "Screen Shot 2019-06-11 at 7.40.29 AM.png", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-11T14:56:26.000+0000", "size": 198705, "mimeType": "image/png" } ], "flagged": false, "summary": "!MESSAGE An internal error occurred during: 'Update iOS info'", "creator": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 5.1.2", "comment": { "comments": [ { "id": "448989", "author": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "body": "Hi [~NewportSolutions], could you try reinstalling the cli using {{appc use latest --force}} to see if that fixes the issue", "updateAuthor": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "created": "2019-06-11T15:16:28.000+0000", "updated": "2019-06-11T15:16:28.000+0000" }, { "id": "448990", "author": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Using \r\n{code:java}\r\nappc use latest --force\r\n{code}\r\n resolved the issue!\r\nFastest JIRA ticket fix ever. Thank you !", "updateAuthor": { "name": "NewportSolutions", "key": "newportsolutions", "displayName": "Joe", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-06-11T15:26:16.000+0000", "updated": "2019-06-11T15:26:16.000+0000" }, { "id": "448991", "author": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "body": "Glad it was fixed so quickly for you! I'll close this ticket out. Apologies for the inconvenience", "updateAuthor": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "created": "2019-06-11T15:39:15.000+0000", "updated": "2019-06-11T15:39:15.000+0000" } ], "maxResults": 3, "total": 3, "startAt": 0 } } }