{ "id": "173930", "key": "AC-6320", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2019-11-05T16:38:45.000+0000", "created": "2019-07-23T11:26:36.000+0000", "labels": [ "bug", "ios", "iphone", "sdk-8.0.2.GA" ], "versions": [ { "id": "17032", "name": "Appcelerator Studio 4.3.0", "archived": false, "released": false }, { "id": "17033", "name": "Appcelerator Studio 4.3.1", "archived": false, "released": false }, { "id": "17034", "name": "Appcelerator Studio 4.3.2", "archived": false, "released": false }, { "id": "17035", "name": "Appcelerator Studio 4.4.0", "archived": false, "released": false }, { "id": "17036", "name": "Appcelerator Studio 4.4.1", "archived": false, "released": false }, { "id": "17037", "name": "Appcelerator Studio 4.4.2", "archived": false, "released": false }, { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2019-11-05T16:38:46.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14550", "name": "Appcelerator Modules", "description": "Please enter tickets related to Modules here." }, { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." }, { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I was testing my App with SDK 8 and works fine.\r\nThen I publised it on AppStore.\r\nClient calls me that the app now doesn't start up!\r\nI've logged the downloaded version with apple console and found these problems:\r\n\r\n[ERROR] Application received error: Couldn't find module: core-js/modules/es6.date.to-json for architecture: arm64\r\n[ERROR] Application received error: Module \"ti.internal/extensions/Error.js\" failed to leave a valid exports object", "attachment": [ { "id": "66781", "filename": "log_error.txt", "author": { "name": "Pietro", "key": "pietro", "displayName": "Pietro Granati", "active": true, "timeZone": "Europe/Rome" }, "created": "2019-07-23T11:25:50.000+0000", "size": 4164, "mimeType": "text/plain" } ], "flagged": false, "summary": "Appstore downloaded app doesn't load while develop one works", "creator": { "name": "Pietro", "key": "pietro", "displayName": "Pietro Granati", "active": true, "timeZone": "Europe/Rome" }, "subtasks": [], "reporter": { "name": "Pietro", "key": "pietro", "displayName": "Pietro Granati", "active": true, "timeZone": "Europe/Rome" }, "environment": "Mac OSX 10.14.5(Mojave)", "comment": { "comments": [ { "id": "450016", "author": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~Pietro] It looks duplicate of AC-6244. Can you try to run - 'appc ti clean' before creating app-store build? Thanks!", "updateAuthor": { "name": "vijaysingh", "key": "vijaysingh", "displayName": "Vijay Singh", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2019-07-23T17:14:19.000+0000", "updated": "2019-07-23T17:14:19.000+0000" }, { "id": "450026", "author": { "name": "Pietro", "key": "pietro", "displayName": "Pietro Granati", "active": true, "timeZone": "Europe/Rome" }, "body": "Really? if I forgot to clean one day everything goes wrong, I will try", "updateAuthor": { "name": "Pietro", "key": "pietro", "displayName": "Pietro Granati", "active": true, "timeZone": "Europe/Rome" }, "created": "2019-07-24T07:39:58.000+0000", "updated": "2019-07-24T07:39:58.000+0000" }, { "id": "450737", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~Pietro], Can you please try with the latest SDK 8.1.0.GA? Try to publish the app with the latest SDK and try installing from the app store and see if the app works or not. Thanks. ", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-08-22T16:52:12.000+0000", "updated": "2019-08-22T16:52:12.000+0000" }, { "id": "451296", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello [~Pietro], We haven't heard back from you. Did you tried with the SDK 8.1.0.GA and above? Let us know. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2019-09-11T16:17:41.000+0000", "updated": "2019-09-11T16:17:41.000+0000" }, { "id": "451597", "author": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Hello,\r\n\r\nJust passing as update here.Are you able to get that sorted out? Please let us know if you need more help with this issue.\r\n", "updateAuthor": { "name": "rmitro", "key": "rmitro", "displayName": "Rakhi Mitro", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2019-09-24T09:26:19.000+0000", "updated": "2019-09-24T09:26:19.000+0000" } ], "maxResults": 7, "total": 7, "startAt": 0 } } }