{
	"id": "174297",
	"key": "AC-6418",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "7",
			"description": "",
			"name": "Invalid"
		},
		"resolutiondate": "2019-11-20T17:29:19.000+0000",
		"created": "2019-10-25T12:52:58.000+0000",
		"labels": [],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2019-11-20T17:29:19.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nAfter upgradin to latest Appcelerator Studio version, connect iOS device (via USB), click Refresh Devices.  The refresh process seems to take longer than normal.  \n\nh3. Actual Result\nConnected device not appearing in iOS Device List\n\nh3. Expected Result\nConnected device should appear in iOS Device List",
		"attachment": [
			{
				"id": "67087",
				"filename": ".log",
				"author": {
					"name": "achristy",
					"key": "achristy",
					"displayName": "Andrea Christy",
					"active": true,
					"timeZone": "America/New_York"
				},
				"created": "2019-10-25T12:52:59.000+0000",
				"size": 18616,
				"mimeType": "text/plain"
			},
			{
				"id": "67091",
				"filename": "appcinfo.txt",
				"author": {
					"name": "achristy",
					"key": "achristy",
					"displayName": "Andrea Christy",
					"active": true,
					"timeZone": "America/New_York"
				},
				"created": "2019-10-28T14:40:22.000+0000",
				"size": 1008523,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Connected device not appearing in iOS Device List",
		"creator": {
			"name": "achristy",
			"key": "achristy",
			"displayName": "Andrea Christy",
			"active": true,
			"timeZone": "America/New_York"
		},
		"subtasks": [],
		"reporter": {
			"name": "achristy",
			"key": "achristy",
			"displayName": "Andrea Christy",
			"active": true,
			"timeZone": "America/New_York"
		},
		"environment": "Appcelerator Studio 5.1.4",
		"comment": {
			"comments": [
				{
					"id": "452287",
					"author": {
						"name": "topener",
						"key": "topener",
						"displayName": "Rene Pot",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "[~achristy] can you please attach the result of {{appc info}} to this ticket?",
					"updateAuthor": {
						"name": "topener",
						"key": "topener",
						"displayName": "Rene Pot",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-10-28T11:52:03.000+0000",
					"updated": "2019-10-28T11:52:03.000+0000"
				},
				{
					"id": "452290",
					"author": {
						"name": "achristy",
						"key": "achristy",
						"displayName": "Andrea Christy",
						"active": true,
						"timeZone": "America/New_York"
					},
					"body": "Sorry, I got an error when I submitted this ticket, so I didn't think it was even created. So here is the appc info output. [^appcinfo.txt] ",
					"updateAuthor": {
						"name": "achristy",
						"key": "achristy",
						"displayName": "Andrea Christy",
						"active": true,
						"timeZone": "America/New_York"
					},
					"created": "2019-10-28T14:40:44.000+0000",
					"updated": "2019-10-28T14:40:44.000+0000"
				},
				{
					"id": "452532",
					"author": {
						"name": "achristy",
						"key": "achristy",
						"displayName": "Andrea Christy",
						"active": true,
						"timeZone": "America/New_York"
					},
					"body": "Hi.  I think I fixed this.  I can now see my connected iOS devices.\r\nI deleted all of the provisioning profiles from \"/Library/MobileDevice/Provisioning Profiles\" and then re-downloaded them.\r\nThen, I restarted the appc daemon by doing:\r\nappc appcd restart\r\n\r\nPreviously, I tried (numerous times):\r\nappc appcd stop\r\nappc appcd start\r\nbut that didn't seem to help.\r\nIt wasn't until I did the restart that things began working.\r\n\r\n",
					"updateAuthor": {
						"name": "achristy",
						"key": "achristy",
						"displayName": "Andrea Christy",
						"active": true,
						"timeZone": "America/New_York"
					},
					"created": "2019-11-07T17:55:20.000+0000",
					"updated": "2019-11-07T17:55:20.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}