{
	"id": "174345",
	"key": "AC-6428",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": null,
		"resolutiondate": null,
		"created": "2019-11-09T22:32:21.000+0000",
		"labels": [
			"iOS13"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2019-11-12T10:32:02.000+0000",
		"status": {
			"description": "The issue is open and ready for the assignee to start work on it.",
			"name": "Open",
			"id": "1",
			"statusCategory": {
				"id": 2,
				"key": "new",
				"colorName": "blue-gray",
				"name": "To Do"
			}
		},
		"components": [],
		"description": "Using Ti SDK 8.2.0GA and iOS13.2 Simulator Titanium.UI.iOS.DocumentViewer is not showing any document, but only displays filename and filetype. Running on iOS11.0.1 Simulator it works as expected.\r\n\r\n\r\n{code}\r\n\r\nvar win = Ti.UI.createWindow({\r\n  backgroundColor: '#fff'\r\n});\r\n \r\nvar btn = Ti.UI.createButton({\r\n  title: 'Open PDF'\r\n});\r\n \r\nbtn.addEventListener('click', openPDF);\r\n \r\nwin.add(btn);\r\nwin.open();\r\n \r\n// Open the PDF file\r\nfunction openPDF() {\r\n  var fileName = 'example.pdf';\r\n  \r\n  // For iOS 11.2, workaround the Apple issue by creating a temporary file and\r\n  // reference it. It will be removed from filesystem once the app closes.\r\n  // Read more here: http://nshipster.com/nstemporarydirectory/\r\n  if (isiOS11_2()) {\r\n    fileName = fileInTemporaryDirectory(fileName);\r\n  }\r\n  \r\n  var docViewer = Ti.UI.iOS.createDocumentViewer({\r\n    url: fileName\r\n  });\r\n \r\n  docViewer.show();\r\n}\r\n \r\n// Check if the current device runs iOS 11.2+\r\nfunction isiOS11_2() {\r\n\tvar version = Ti.Platform.version.split(\".\");\t\r\n\treturn (parseInt(version[0]) >= 11 && parseInt(version[1]) >= 2);\r\n}\r\n \r\n// Create a temporary file with the contents of the old file\r\n// Expects the file to be in the resources directory. If you receive the file \r\n// from an API-call, receive pass the Ti.Blob/Ti.File/text to \"write\" directly.\r\nfunction fileInTemporaryDirectory(fileName) {\r\n  var file = Ti.Filesystem.getFile(Ti.Filesystem.resourcesDirectory, fileName);\r\n  \r\n  if (!file.exists()) {\r\n    alert('File does not exist in resources!');\r\n    return;\r\n  }\r\n  \r\n  var newFile = Titanium.Filesystem.getFile(Ti.Filesystem.tempDirectory, fileName);\r\n  newFile.createFile();\r\n  \r\n  if (!newFile.exists()) {\r\n    alert('New file could not be created in temporary directory!');\r\n    return;\r\n  }\r\n  \r\n  newFile.write(file);\r\n  \r\n  return newFile.nativePath;\r\n}\r\n{code}\r\n\r\n\r\n\r\n",
		"attachment": [
			{
				"id": "67114",
				"filename": "screenshot.jpg",
				"author": {
					"name": "tw",
					"key": "tw",
					"displayName": "Thomas Weber",
					"active": true,
					"timeZone": "Europe/Berlin"
				},
				"created": "2019-11-09T22:30:54.000+0000",
				"size": 199693,
				"mimeType": "image/jpeg"
			}
		],
		"flagged": false,
		"summary": "iOS13: DocumentViewer not working",
		"creator": {
			"name": "tw",
			"key": "tw",
			"displayName": "Thomas Weber",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"subtasks": [],
		"reporter": {
			"name": "tw",
			"key": "tw",
			"displayName": "Thomas Weber",
			"active": true,
			"timeZone": "Europe/Berlin"
		},
		"environment": "Ti SDK 8.2.0.GA\r\nSimulator iOS13.2\r\n(works on iOS11.0.1 simulator)",
		"comment": {
			"comments": [
				{
					"id": "452591",
					"author": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "The issue is the hard coded workaround:\r\n{code}\r\nreturn (parseInt(version[0]) >= 11 && parseInt(version[1]) >= 2);\r\n{code}\r\nThis would return {{false}} for iOS 12.1 and iOS 13.1. Instead, just check for iOS >= 11 or don't check at all, since caching the PDF for later file access is always a good idea.",
					"updateAuthor": {
						"name": "hknoechel",
						"key": "hansknoechel",
						"displayName": "Hans Knöchel",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-11-11T21:10:46.000+0000",
					"updated": "2019-11-11T21:10:46.000+0000"
				},
				{
					"id": "452601",
					"author": {
						"name": "topener",
						"key": "topener",
						"displayName": "Rene Pot",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "[~tw] can you confirm it works if you follow [~hknoechel]'s instruction?",
					"updateAuthor": {
						"name": "topener",
						"key": "topener",
						"displayName": "Rene Pot",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-11-12T10:06:58.000+0000",
					"updated": "2019-11-12T10:06:58.000+0000"
				},
				{
					"id": "452604",
					"author": {
						"name": "tw",
						"key": "tw",
						"displayName": "Thomas Weber",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"body": "Ok, it probably was not the best idea to simply copy the example code, but the simulator problem can also be reproduced with this example:\r\n\r\n{{var file = Ti.Filesystem.getFile(Ti.Filesystem.resourcesDirectory, \"test.pdf\");\r\nvar docViewer = Ti.UI.iOS.createDocumentViewer({\r\n  url: file.resolve()\r\n});\r\ndocViewer.show();}}\r\n\r\n\r\nSimulator\r\niOS 13.2 / Only shows filename and filetype (as on the screenshot)\r\nMacOS 10.14.6 / Xcode 11.2\r\n\r\nSimulator\r\niOS 11.0.1 / works\r\nMacOS 10.14.6 / Xcode 11.2\r\n\r\nDevice\r\niOS 13.2 / works\r\n",
					"updateAuthor": {
						"name": "tw",
						"key": "tw",
						"displayName": "Thomas Weber",
						"active": true,
						"timeZone": "Europe/Berlin"
					},
					"created": "2019-11-12T10:32:02.000+0000",
					"updated": "2019-11-12T10:32:02.000+0000"
				}
			],
			"maxResults": 3,
			"total": 3,
			"startAt": 0
		}
	}
}