{ "id": "155114", "key": "AC-656", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2016-02-28T19:21:36.000+0000", "created": "2016-02-24T19:56:38.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "shossain", "key": "shossain", "displayName": "Shak Hossain", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-02-28T19:21:36.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "Downloaded the latest studio after the update prompted me to. Now no SDK 4.0-5.x use the Defaultxxx.png files for splash screens. The console says it is loading them, but instead it is using the DefaultIcon.png file and centering it in a white screen.", "attachment": [ { "id": "58337", "filename": "screenshot_1.png", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:29:45.000+0000", "size": 24449, "mimeType": "image/png" }, { "id": "58335", "filename": "screenshot_1.png", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:28:31.000+0000", "size": 24449, "mimeType": "image/png" }, { "id": "58336", "filename": "screenshot.png", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:29:45.000+0000", "size": 97183, "mimeType": "image/png" }, { "id": "58334", "filename": "screenshot.png", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:28:31.000+0000", "size": 97183, "mimeType": "image/png" }, { "id": "58339", "filename": "Screen Shot 2016-02-26 at 12.54.20 AM.png", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-25T18:55:49.000+0000", "size": 33953, "mimeType": "image/png" }, { "id": "58340", "filename": "Screen Shot 2016-02-26 at 12.57.07 AM.png", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-25T18:57:53.000+0000", "size": 352052, "mimeType": "image/png" }, { "id": "58338", "filename": "splash.zip", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:36:02.000+0000", "size": 298601, "mimeType": "application/zip" } ], "flagged": false, "summary": "Studio 4.5 ignoring splash screens", "creator": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "377810", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, Can you try updating your SDK. Try using the latest release SDK 5.1.2.GA. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-24T21:24:54.000+0000", "updated": "2016-02-24T21:24:54.000+0000" }, { "id": "377824", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I have used from 4.1 up through all of the 5's.", "updateAuthor": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-24T23:37:17.000+0000", "updated": "2016-02-24T23:37:17.000+0000" }, { "id": "377905", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, The issue is not reproducible form our end. Can you please provide screen shot of the problem. Also plese attach the splash screen photo to this ticket so we can try it in our environment. May be the problem is with your splash screen image. Can you try changing it to a new one and try. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-25T18:22:59.000+0000", "updated": "2016-02-25T18:22:59.000+0000" }, { "id": "377906", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Here are the attachments. As you can see, I have all of the splash screens setup correctly. However, the Simulator and device appear to be taking the DefaultIcon and centering it in a white background. At the very least, it should be using the default Studio one if it cant use mine.\r\n\r\n", "updateAuthor": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:28:45.000+0000", "updated": "2016-02-25T18:28:45.000+0000" }, { "id": "377907", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "body": "screenshots", "updateAuthor": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:29:49.000+0000", "updated": "2016-02-25T18:29:49.000+0000" }, { "id": "377909", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "You haven't attach the actual image. Please attach the actual splash screen image.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-25T18:32:00.000+0000", "updated": "2016-02-25T18:32:00.000+0000" }, { "id": "377911", "author": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Here is a zip file containing all of the splash screens", "updateAuthor": { "name": "joshlewis", "key": "joshlewis", "displayName": "Josh Lewis", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-02-25T18:36:14.000+0000", "updated": "2016-02-25T18:36:14.000+0000" }, { "id": "377912", "author": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "body": "Hello, I just tested your splash screen. It's working as expected. See the attachment. As you can see I have studio 4.5.0 Version. Thanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-25T18:59:35.000+0000", "updated": "2016-02-25T18:59:35.000+0000" } ], "maxResults": 8, "total": 8, "startAt": 0 } } }