{ "id": "175800", "key": "AC-6630", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": null, "resolutiondate": null, "created": "2020-11-17T06:49:32.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2020-11-18T01:04:04.000+0000", "status": { "description": "The issue is open and ready for the assignee to start work on it.", "name": "Open", "id": "1", "statusCategory": { "id": 2, "key": "new", "colorName": "blue-gray", "name": "To Do" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "App crashes on open on Android devices without Google Play Services\r\nIssue occurs on 9.3.0.XXXX\r\n\r\nIssue does not occur on 9.2.2.GA", "attachment": [], "flagged": false, "summary": "Android: On SDK v9.3.0 App crashes on open on devices without Google Play Services", "creator": { "name": "fahad86", "key": "fahad86", "displayName": "Muhammad Ahmed Fahad", "active": true, "timeZone": "Asia/Shanghai" }, "subtasks": [], "reporter": { "name": "fahad86", "key": "fahad86", "displayName": "Muhammad Ahmed Fahad", "active": true, "timeZone": "Asia/Shanghai" }, "environment": null, "comment": { "comments": [ { "id": "457630", "author": { "name": "jquick", "key": "jquick", "displayName": "Joshua Quick", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you give us more details please?\r\nSuch as a stack trace, the device you ran it on, and what exactly you're doing?\r\n\r\nOn our end, we did test [ti.playservices|https://github.com/appcelerator-modules/ti.playservices] on a real physical Amazon Fire Table (no Google Play app or Google Play Services) and on an Android emulator without Google Play Services. There were no issues found. Our \"ti.playservices\" module correctly handles this particular case on app startup [here|https://github.com/appcelerator-modules/ti.playservices/blob/b1c3a65a98c6212d6bef5011dbc03c432f4af51e/android/Resources/ti.playservices/ti.playservices.bootstrap.js#L37-L39].\r\n\r\nWe did update our \"ti.playservices\" module to use the newest Google Play Services native library as can be seen via ticket [TIMOB-27934]. Perhaps it's causing an issue with a 3rd party module you are using?\r\n(Hard to tell without more details.)\r\n", "updateAuthor": { "name": "jquick", "key": "jquick", "displayName": "Joshua Quick", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2020-11-18T01:04:04.000+0000", "updated": "2020-11-18T01:04:04.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }