{ "id": "176261", "key": "AC-6715", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "10000", "description": "", "name": "Done" }, "resolutiondate": "2021-07-30T11:07:25.000+0000", "created": "2021-07-28T10:37:33.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "amukherjee", "key": "amukherjee", "displayName": "Abir Mukherjee", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2021-07-30T11:07:25.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "I have started getting this error \"You cannot perform this operation with your current plan.Please upgrade to build your application for production distribution.\"\r\n\r\nThis was all working from 2-3 years, with same account. I am trying to create iOS App Store build", "attachment": [], "flagged": false, "summary": "You cannot perform this operation with your current plan.Please upgrade to build your application for production distribution.", "creator": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "subtasks": [], "reporter": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "environment": null, "comment": { "comments": [ { "id": "458911", "author": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "body": "[~efrancis] could you try logging out using {{appc logout -D}} and then logging back in? Your org associated with the email in your jira user appears to have be fine so I'm not sure why you're seeing this", "updateAuthor": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "created": "2021-07-28T10:53:43.000+0000", "updated": "2021-07-28T10:53:43.000+0000" }, { "id": "458913", "author": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Thanks for the quick reply. There is another account and app. How can I share that account details? That account also uses a paid subscription plan for Cloud Capacity.\r\n\r\nEarlier under that account Application Development pro plan was active, but I think on Mar 2021, subscription ended and I do not see any option to change the plan to Indie plan. On dashboard it says \"Application Development\" Subscription expired. There is only option to contact sales. Does it stop creating a App Store build?\r\nThe cloud capacity subscription is active and it works fine.\r\n", "updateAuthor": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2021-07-28T13:26:47.000+0000", "updated": "2021-07-28T13:28:03.000+0000" }, { "id": "458914", "author": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "body": "Could you send the the account email and org id (you can find this on https://platform.axway.com/#/org) to the email in my jira user? If your app dev plan has expired then that is most likely why you're seeing this", "updateAuthor": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "created": "2021-07-28T13:32:34.000+0000", "updated": "2021-07-28T13:32:34.000+0000" }, { "id": "458915", "author": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Thanks, sent you the details.", "updateAuthor": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2021-07-28T13:38:44.000+0000", "updated": "2021-07-28T13:38:44.000+0000" }, { "id": "458916", "author": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "body": "[~efrancis] I've added an indie subscription to the org that will run til around the EoS date of the platform, that should allow you to build til then (you may need to logout and login to refresh the session). I would recommend moving to use the Ti CLI in advance of that date", "updateAuthor": { "name": "eharris", "key": "eharris", "displayName": "Ewan Harris", "active": true, "timeZone": "Europe/Dublin" }, "created": "2021-07-28T14:01:45.000+0000", "updated": "2021-07-28T14:01:45.000+0000" }, { "id": "458917", "author": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "body": "Great, thank you. Yes using Ti CLI to build and it worked.\r\n", "updateAuthor": { "name": "efrancis", "key": "efrancis", "displayName": "Emmanuel Francis", "active": true, "timeZone": "Asia/Kolkata" }, "created": "2021-07-28T14:08:25.000+0000", "updated": "2021-07-28T14:08:25.000+0000" } ], "maxResults": 6, "total": 6, "startAt": 0 } } }