{ "id": "155149", "key": "AC-677", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "11", "description": "Is not a bug in our product", "name": "Not Our Bug" }, "resolutiondate": "2016-02-29T09:31:33.000+0000", "created": "2016-02-26T04:06:34.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "aislam", "key": "aislam", "displayName": "Aminul Islam", "active": false, "timeZone": "Etc/GMT-6" }, "updated": "2016-02-29T09:31:33.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14551", "name": "Studio", "description": "Please enter tickets related to Titanium Studio here." } ], "description": "I have lost my titanium account password (raysweb@gmail.com) and recovered the account on Nov. However the system show my account joined as Nov 2015 and could you help to activate my indie seat. \r\n\r\nI have joined titanium since 2013 and published free app using titanium. I really need this indie seat to continue my development. Please help to activate it. I have sent another email to \tsupport@appcelerator.com for prove.\r\n\r\nThanks for your attention and appreciate for your help.", "attachment": [], "flagged": false, "summary": "Indie seat account lost and claim", "creator": { "name": "gamma6ray", "key": "gamma6ray", "displayName": "Ray", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "gamma6ray", "key": "gamma6ray", "displayName": "Ray", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "378061", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello,\r\n\r\nUnfortunately the window for claiming free Indie seats has closed. There were two steps: first, you needed to have signed up to the Platform by June 30, 2015. Second, you needed to claim your Indie seat by Sept 30, 2015 from the Platform billing page. Since you haven't done the second one. There is not much we can do for you at this moment. You have to choose a paid play if you want to continue your development with Appcelerator. \r\n\r\nThanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-02-28T08:40:43.000+0000", "updated": "2016-02-28T20:56:53.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }