{ "id": "155405", "key": "AC-713", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2016-03-18T18:25:47.000+0000", "created": "2016-03-04T05:58:30.000+0000", "labels": [], "versions": [ { "id": "17038", "name": "Appcelerator Studio 4.5.0", "archived": false, "released": false } ], "issuelinks": [], "assignee": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "updated": "2016-03-18T18:25:47.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\n1) Open Appcelerator Studio.\n2) Leave it open for a longer time.\n3) Try to run the Project in Simulator\n\nh3. Actual Result\n1) Launching Appcelerator Struck in 57%\n2) If you force quit and open it again just loading symbol will be displayed. Even access to studio is failed\n\nh3. Expected Result\n1) Should work normally. without studio get hungs", "attachment": [ { "id": "58422", "filename": ".log", "author": { "name": "santhoshvkumar", "key": "santhoshvkumar", "displayName": "Santhosh Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-03-04T05:58:36.000+0000", "size": 4127065, "mimeType": "text/plain" }, { "id": "58423", "filename": "diagnostic3416731900065474909.log", "author": { "name": "santhoshvkumar", "key": "santhoshvkumar", "displayName": "Santhosh Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-03-04T05:58:58.000+0000", "size": 372866, "mimeType": "text/plain" }, { "id": "58424", "filename": "Screen Shot 2016-03-04 at 11.27.56 AM.png", "author": { "name": "santhoshvkumar", "key": "santhoshvkumar", "displayName": "Santhosh Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2016-03-04T05:59:00.000+0000", "size": 16137, "mimeType": "image/png" } ], "flagged": false, "summary": "Studio Crash Launching Appcelerator struck in 57%", "creator": { "name": "santhoshvkumar", "key": "santhoshvkumar", "displayName": "Santhosh Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "santhoshvkumar", "key": "santhoshvkumar", "displayName": "Santhosh Kumar", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "379149", "author": { "name": "mrahman", "key": "mrahman", "displayName": "Mostafizur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello,\r\n\r\nThanks for reaching out. First check if you need any update. Go to \"studio/help/check for Appcelerator updates\" and \"studio/help/check for updates\" and see the dialog ask you to update anything and update those. Also, what happens when you force quit the studio and try to relaunch? Please provide the screen shot of that. This often happens due to memory limitation. Please provide details of your environment. \r\n\r\nThanks.", "updateAuthor": { "name": "sdarda", "key": "sdarda", "displayName": "Sharif AbuDarda", "active": false, "timeZone": "Asia/Dhaka" }, "created": "2016-03-08T09:20:10.000+0000", "updated": "2016-03-10T15:18:04.000+0000" } ], "maxResults": 1, "total": 1, "startAt": 0 } } }