{
	"id": "132401",
	"key": "AC-726",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2014-08-26T06:16:57.000+0000",
		"created": "2014-06-30T00:19:27.000+0000",
		"labels": [
			"TCSupportTriage"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "mpmiranda",
			"key": "mpmiranda",
			"displayName": "Mauro Parra-Miranda",
			"active": true,
			"timeZone": "America/Mexico_City"
		},
		"updated": "2016-03-08T07:36:58.000+0000",
		"status": {
			"description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.",
			"name": "Closed",
			"id": "6",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nStart Titanium. Dashboard is empty except for a banner.\n\nh3. Actual Result\nDashboard is empty except for a banner.\n\nh3. Expected Result\nA fully functional dashboard.",
		"attachment": [
			{
				"id": "49475",
				"filename": ".log",
				"author": {
					"name": "twizmedeveloper1",
					"key": "twizmedeveloper1",
					"displayName": "twizme dev",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-07-03T21:27:09.000+0000",
				"size": 41106,
				"mimeType": "text/plain"
			},
			{
				"id": "49368",
				"filename": ".log",
				"author": {
					"name": "twizmedeveloper1",
					"key": "twizmedeveloper1",
					"displayName": "twizme dev",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-06-30T00:19:29.000+0000",
				"size": 33556,
				"mimeType": "text/plain"
			},
			{
				"id": "49369",
				"filename": "diagnostic8888125160559878327.log",
				"author": {
					"name": "twizmedeveloper1",
					"key": "twizmedeveloper1",
					"displayName": "twizme dev",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-06-30T00:20:04.000+0000",
				"size": 13758,
				"mimeType": "text/plain"
			},
			{
				"id": "49776",
				"filename": "titaniumTest.txt",
				"author": {
					"name": "twizmedeveloper1",
					"key": "twizmedeveloper1",
					"displayName": "twizme dev",
					"active": true,
					"timeZone": "America/Los_Angeles"
				},
				"created": "2014-07-15T20:56:00.000+0000",
				"size": 2813,
				"mimeType": "text/plain"
			}
		],
		"flagged": false,
		"summary": "Dashboard does not load",
		"creator": {
			"name": "twizmedeveloper1",
			"key": "twizmedeveloper1",
			"displayName": "twizme dev",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "twizmedeveloper1",
			"key": "twizmedeveloper1",
			"displayName": "twizme dev",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Titanium Studio 3.2.3",
		"comment": {
			"comments": [
				{
					"id": "311544",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello,\r\n\r\ntwo things here:\r\n\r\n- From your log, you are using JDK 1.7. From the docs, you need to use JDK 1.6 32 bits. More info here: http://docs.appcelerator.com/titanium/latest/#!/guide/Prerequisites \r\n\r\n- Are you behind a proxy? You need to configure your proxy inside Ti Studio. http://docs.appcelerator.com/titanium/3.0/#!/guide/Using_Studio_From_Behind_a_Proxy\r\n\r\nBest",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-06-30T05:02:35.000+0000",
					"updated": "2014-06-30T05:02:35.000+0000"
				},
				{
					"id": "311978",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Please use this ticket, and don't open new ones about this same issue. ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-02T01:03:24.000+0000",
					"updated": "2014-07-02T01:03:24.000+0000"
				},
				{
					"id": "312329",
					"author": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "I have updated the log file after changing the java version to 1.6 32 bit. The dashboard still does not load. Also, I am not using a proxy. Thank you.",
					"updateAuthor": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-07-03T21:28:05.000+0000",
					"updated": "2014-07-03T21:28:37.000+0000"
				},
				{
					"id": "313147",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello,\r\n\r\nyou are still using java.version=1.7.0_60\r\njava.vendor=Oracle Corporation\r\nBootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US\r\nCommand-line arguments:  -os win32 -ws win32 -arch x86\r\n",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-10T00:06:32.000+0000",
					"updated": "2014-07-10T00:06:32.000+0000"
				},
				{
					"id": "313765",
					"author": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "The date from the log you were quoting in the previous comment is old. You can see java 1.6 is the last java I used. \r\n\r\nIf you scroll down to the end of the log file you will see: \r\n\r\norg.eclipse.ui.internal.Workbench$55\r\n!SESSION 2014-07-03 14:22:25.549 -----------------------------------------------\r\neclipse.buildId=unknown\r\njava.version=1.6.0_45\r\njava.vendor=Sun Microsystems Inc.\r\nBootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US\r\nCommand-line arguments:  -os win32 -ws win32 -arch x86\r\n\r\n!ENTRY org.eclipse.ui 2 0 2014-07-03 14:22:34.473\r\n!MESSAGE Warnings while parsing the images from the 'org.eclipse.ui.commandImages' extension point.\r\n!SUBENTRY 1 org.eclipse.ui 2 0 2014-07-03 14:22:34.473\r\n!MESSAGE Cannot bind to an undefined command: plug-in='com.appcelerator.titanium.android.ui', id='com.appcelerator.titanium.mobile.command.run_on_device.android'\r\n!SUBENTRY 1 org.eclipse.ui 2 0 2014-07-03 14:22:34.473\r\n!MESSAGE Cannot bind to an undefined command: plug-in='com.appcelerator.titanium.android.ui', id='com.appcelerator.titanium.mobile.command.debug_on_device.android'\r\n!SESSION 2014-07-03 16:20:12.207 -----------------------------------------------\r\neclipse.buildId=unknown\r\njava.version=1.6.0_45\r\njava.vendor=Sun Microsystems Inc.\r\nBootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US\r\nCommand-line arguments:  -os win32 -ws win32 -arch x86",
					"updateAuthor": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-07-13T20:54:43.000+0000",
					"updated": "2014-07-13T20:54:43.000+0000"
				},
				{
					"id": "313855",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello!\r\n\r\nPlease test your connectivity:\r\n\r\nhttps://github.com/appcelerator/titanium-connection-test\r\n\r\nPlease check the instructions in that page, run the programa and post here the results. \r\n\r\nBest Regards",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-07-14T16:24:00.000+0000",
					"updated": "2014-07-14T16:24:00.000+0000"
				},
				{
					"id": "314264",
					"author": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Please see new attachment. Thank you.",
					"updateAuthor": {
						"name": "twizmedeveloper1",
						"key": "twizmedeveloper1",
						"displayName": "twizme dev",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2014-07-15T20:55:45.000+0000",
					"updated": "2014-07-15T20:55:45.000+0000"
				},
				{
					"id": "317851",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello!\r\n\r\nIs this still happening to you will 3.3.0? \r\n\r\nTIA! ",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-08-10T07:53:07.000+0000",
					"updated": "2014-08-10T07:53:07.000+0000"
				},
				{
					"id": "320298",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "We can't reproduce this one with 3.3.0",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2014-08-26T06:16:57.000+0000",
					"updated": "2014-08-26T06:16:57.000+0000"
				}
			],
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}