{ "id": "148904", "key": "AC-741", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2015-07-22T18:12:06.000+0000", "created": "2015-06-18T01:01:48.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "rtlechuga", "key": "rtlechuga", "displayName": "Radamantis Torres-Lechuga", "active": false, "timeZone": "Asia/Dubai" }, "updated": "2016-03-08T07:37:00.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nSwitching between tabs shows blank view, lagging at first then eventually freezing\n\nh3. Actual Result\nno visible code and frozen\n\nh3. Expected Result\nvisible code / not frozen", "attachment": [ { "id": "55872", "filename": ".log", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-06-18T01:02:25.000+0000", "size": 8927833, "mimeType": "text/plain" }, { "id": "55873", "filename": "diagnostic7190074352276727607.log", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-06-18T01:02:30.000+0000", "size": 78576, "mimeType": "text/plain" } ], "flagged": false, "summary": "Studio repeatedly freezing", "creator": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Appcelerator Studio 4.0.1", "comment": { "comments": [ { "id": "355421", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "body": "may be related, first attempt to submit this ticket from within Studio resulted in err \"An internal error occurred during: \"Creating the JIRA ticket...\".\r\njava.lang.NullPointerException\"\r\n", "updateAuthor": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-06-18T01:03:11.000+0000", "updated": "2015-06-18T01:03:33.000+0000" }, { "id": "356707", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~keylo],\r\n\r\nCurrently, Appcelerator Studio Version 4.1.0 so try to update your studio \"Help> Check for Appcelerator Updates\" \r\nAnd try this command for updating your CLI and SDK configuration.\r\n\"appc setup\"\r\n\r\nAnd the below process also helps to solve this kind of problem.\r\n1. Logout from studio clicking on the name at the bottom right corner.\r\n2. Logout from CLI using this command: appc logout -d\r\n3. Open studio again\r\n4. Login\r\n\r\nThanks.", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-02T10:39:53.000+0000", "updated": "2015-07-02T10:39:53.000+0000" }, { "id": "358122", "author": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "body": "Hello [~keylo e.],\r\n\r\nAre you still having this issue? Please let us know.\r\n\r\nThanks.", "updateAuthor": { "name": "morahman", "key": "morahman", "displayName": "Motiur Rahman", "active": true, "timeZone": "Asia/Dhaka" }, "created": "2015-07-22T05:14:12.000+0000", "updated": "2015-07-22T05:14:12.000+0000" }, { "id": "358147", "author": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "body": "No, it was resolved shortly after reporting. Thank you.", "updateAuthor": { "name": "keylo", "key": "keylo", "displayName": "Keylo E.", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2015-07-22T11:11:17.000+0000", "updated": "2015-07-22T11:11:17.000+0000" } ], "maxResults": 4, "total": 4, "startAt": 0 } } }