{ "id": "134536", "key": "AC-784", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "1", "description": "A fix for this issue is checked into the tree and tested.", "name": "Fixed" }, "resolutiondate": "2014-08-15T01:03:13.000+0000", "created": "2014-08-11T21:55:18.000+0000", "labels": [ "android", "console", "mobile" ], "versions": [], "issuelinks": [], "assignee": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "updated": "2016-03-08T07:37:03.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [ { "id": "14548", "name": "Titanium SDK & CLI", "description": "Please enter tickets related to the MobileSDK here." } ], "description": "I'm getting an error to send push notification to my android device.\r\n\r\nAfter I tried to send a notification, my device token disappear from console.\r\n", "attachment": [ { "id": "50397", "filename": "Screen Shot 2014-08-11 at 6.53.51 PM.png", "author": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-11T21:55:18.000+0000", "size": 56983, "mimeType": "image/png" }, { "id": "50398", "filename": "Screen Shot 2014-08-11 at 6.53.59 PM.png", "author": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-11T21:55:18.000+0000", "size": 51847, "mimeType": "image/png" } ], "flagged": false, "summary": "Error to send push notification", "creator": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "environment": null, "comment": { "comments": [ { "id": "318114", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "HI,\r\n\r\nWould you please provide us your app key, we can check what really happened for your push notification. For security season, you can email me about the detail.\r\n\r\nRegards,\r\nShuo\r\nemail: sliang@appcelerator.com", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-08-12T01:02:59.000+0000", "updated": "2014-08-12T01:02:59.000+0000" }, { "id": "318489", "author": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Shuo Liang,\r\n\r\nSent by email.\r\n\r\nTks", "updateAuthor": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-13T17:40:10.000+0000", "updated": "2014-08-13T17:40:10.000+0000" }, { "id": "318585", "author": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "body": "Hi,\r\n\r\nI checked the database from our backend. When you send push notification, Google GCM send back a error message. \"NotRegistered\". \r\n\r\nHere is the detail about this problem. \r\n\"If it is NotRegistered, you should remove the registration ID from your server database because the application was uninstalled from the device or it does not have a broadcast receiver configured to receive com.google.android.c2dm.intent.RECEIVE intents.\" Ref: [https://developer.android.com/google/gcm/http.html]\r\n\r\nWhich means something wrong with your device token or you may delete the app from the device, So I will suggest you that re-install your app and subscribe the device again. Then keep doing testing for push notification. \r\n\r\nPlease feel free to let us know if you still have this problem.\r\n\r\nRegards,\r\nShuo", "updateAuthor": { "name": "sliang", "key": "sliang", "displayName": "Shuo Liang", "active": true, "timeZone": "Asia/Harbin" }, "created": "2014-08-14T01:20:57.000+0000", "updated": "2014-08-14T01:20:57.000+0000" }, { "id": "318790", "author": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Shuo,\r\n\r\nIt works!\r\n\r\nThank you so much!\r\n\r\nCheers,\r\nRafael Costa", "updateAuthor": { "name": "rafaelcmrj@gmail.com", "key": "rafaelcmrj@gmail.com", "displayName": "Rafael Costa", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-08-15T00:59:44.000+0000", "updated": "2014-08-15T00:59:44.000+0000" } ], "maxResults": 5, "total": 5, "startAt": 0 } } }