[AC-789] Crash on Nexus4 width SDK 3.2.3.GA
| GitHub Issue | n/a |
|---|---|
| Type | Bug |
| Priority | n/a |
| Status | Resolved |
| Resolution | Cannot Reproduce |
| Resolution Date | 2014-05-19T05:57:46.000+0000 |
| Affected Version/s | n/a |
| Fix Version/s | n/a |
| Components | n/a |
| Labels | n/a |
| Reporter | Phil |
| Assignee | Ritu Agrawal |
| Created | 2014-05-04T06:06:51.000+0000 |
| Updated | 2016-03-08T07:37:03.000+0000 |
Description
Steps to Reproduce
when i made a simple app (classic/default project or classic/tabbed project) on my Nexus4 (4.4.2) width SDK 3.2.3.GA there is a crash, the same app width SDK 3.2.2.GA no problemActual Result
CrashExpected Result
No CrashAttachments
| File | Date | Size |
|---|---|---|
| .log | 2014-05-04T06:06:52.000+0000 | 3040 |
| app.js | 2014-05-04T06:14:20.000+0000 | 1164 |
| console.log | 2014-05-04T06:11:47.000+0000 | 15191 |
| diagnostic6615152928849500680.log | 2014-05-04T06:06:57.000+0000 | 25901 |
| screen0.jpg | 2014-05-07T06:45:07.000+0000 | 64714 |
| screen1.jpg | 2014-05-07T06:45:07.000+0000 | 25455 |
| screen2.jpg | 2014-05-07T06:45:07.000+0000 | 25092 |
| screen3.jpg | 2014-05-07T06:45:07.000+0000 | 64714 |
| screen4.jpg | 2014-05-07T06:45:07.000+0000 | 34919 |
| ti.config.log | 2014-05-06T07:56:52.000+0000 | 845 |
| ti.info.log | 2014-05-06T07:54:45.000+0000 | 10332 |
| ti.sdk.log | 2014-05-06T07:55:46.000+0000 | 560 |
| tiapp.xml | 2014-05-04T06:14:36.000+0000 | 2249 |
I created the exact same project using Titanium SDK 3.2.3 GA + Titanium CLI 3.2.3 + Titanium Studio 3.2.3 and was able to launch it without any error on Nexus4 (4.4.2). Please attach the output of the following commands from the terminal to investigate further. 1. ti info 2. ti sdk 3. ti config
Sorry i don't understand your msg : ti info, ti sdk, ti config ???? Nota : 1/open app 2/clic on one tab 3/suspend app NOT close app 4/resume app = crash 1/open app 2/clic on one tab 3/close app 4/restart app = no crash The pb is on resume/restart app
1. titanium info 2. titanium sdk 3. titanium config downloaded
We have tried to reproduce this issue on multiple devices under different conditions but we have not been able to reproduce this issue. Few questions: 1. How do you suspend and resume the application? May be we are doing differently than you are. 2. How long the application is suspended? 3. Does the device have multiple applications running and under resource pressure?
1.Open app => screen0.jpg 2.Tab => screen1.jpg 3.Pause App => screen2.jpg 4.Re-open App => screen3.jpg 5.Crash => screen4.jpg The same app witdg the same 'procedure' => 5.no crash
Thank you for providing very descriptive screenshots. They clearly show that there is a problem indeed but unfortunately I cannot reproduce this issue following the exact same steps on multiple devices. Would it be possible for you to zip up your project and attach it so that I can reproduce with the exact same project? Thanks for your patience.
after several update applications on the phone, there are no more crashes. I do not see the report, I will wait before declaring that the incident is resolved...
Resolving this ticket for now as we cannot reproduce the issue after multiple attempts. We would be happy to reopen this ticket if there are further updates.