{ "id": "129932", "key": "AC-789", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-05-19T05:57:46.000+0000", "created": "2014-05-04T06:06:51.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:03.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nwhen i made a simple app (classic/default project or classic/tabbed project) on my Nexus4 (4.4.2) width SDK 3.2.3.GA there is a crash, the same app width SDK 3.2.2.GA no problem\n\nh3. Actual Result\nCrash\n\nh3. Expected Result\nNo Crash", "attachment": [ { "id": "47816", "filename": ".log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-04T06:06:52.000+0000", "size": 3040, "mimeType": "text/plain" }, { "id": "47819", "filename": "app.js", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-04T06:14:20.000+0000", "size": 1164, "mimeType": "application/x-javascript" }, { "id": "47818", "filename": "console.log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-04T06:11:47.000+0000", "size": 15191, "mimeType": "text/plain" }, { "id": "47817", "filename": "diagnostic6615152928849500680.log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-04T06:06:57.000+0000", "size": 25901, "mimeType": "text/plain" }, { "id": "47882", "filename": "screen0.jpg", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:45:07.000+0000", "size": 64714, "mimeType": "image/jpeg" }, { "id": "47883", "filename": "screen1.jpg", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:45:07.000+0000", "size": 25455, "mimeType": "image/jpeg" }, { "id": "47884", "filename": "screen2.jpg", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:45:07.000+0000", "size": 25092, "mimeType": "image/jpeg" }, { "id": "47885", "filename": "screen3.jpg", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:45:07.000+0000", "size": 64714, "mimeType": "image/jpeg" }, { "id": "47886", "filename": "screen4.jpg", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:45:07.000+0000", "size": 34919, "mimeType": "image/jpeg" }, { "id": "47861", "filename": "ti.config.log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-06T07:56:52.000+0000", "size": 845, "mimeType": "text/plain" }, { "id": "47859", "filename": "ti.info.log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-06T07:54:45.000+0000", "size": 10332, "mimeType": "text/plain" }, { "id": "47860", "filename": "ti.sdk.log", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-06T07:55:46.000+0000", "size": 560, "mimeType": "text/plain" }, { "id": "47820", "filename": "tiapp.xml", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-04T06:14:36.000+0000", "size": 2249, "mimeType": "text/xml" } ], "flagged": false, "summary": "Crash on Nexus4 width SDK 3.2.3.GA", "creator": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "subtasks": [], "reporter": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "environment": "Titanium Studio 3.2.3", "comment": { "comments": [ { "id": "303515", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I created the exact same project using Titanium SDK 3.2.3 GA + Titanium CLI 3.2.3 + Titanium Studio 3.2.3 and was able to launch it without any error on Nexus4 (4.4.2).\r\n\r\nPlease attach the output of the following commands from the terminal to investigate further.\r\n\r\n1. ti info\r\n2. ti sdk\r\n3. ti config", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-05T18:29:52.000+0000", "updated": "2014-05-05T19:23:38.000+0000" }, { "id": "303531", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "body": "Sorry i don't understand your msg : ti info, ti sdk, ti config ????\r\n\r\nNota :\r\n1/open app\r\n2/clic on one tab\r\n3/suspend app NOT close app\r\n4/resume app = crash\r\n\r\n1/open app\r\n2/clic on one tab\r\n3/close app\r\n4/restart app = no crash\r\n\r\n\r\nThe pb is on resume/restart app ", "updateAuthor": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-05T19:20:53.000+0000", "updated": "2014-05-05T19:20:53.000+0000" }, { "id": "303532", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-05T19:28:47.000+0000", "updated": "2014-05-05T19:28:47.000+0000" }, { "id": "303618", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "body": "1. titanium info\r\n2. titanium sdk\r\n3. titanium config\r\n\r\ndownloaded\r\n", "updateAuthor": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-06T07:58:22.000+0000", "updated": "2014-05-06T07:58:22.000+0000" }, { "id": "303776", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "We have tried to reproduce this issue on multiple devices under different conditions but we have not been able to reproduce this issue. \r\n\r\nFew questions:\r\n1. How do you suspend and resume the application? May be we are doing differently than you are.\r\n2. How long the application is suspended?\r\n3. Does the device have multiple applications running and under resource pressure?", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-07T05:13:05.000+0000", "updated": "2014-05-07T05:13:05.000+0000" }, { "id": "303792", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "body": "1.Open app => screen0.jpg\r\n2.Tab => screen1.jpg\r\n3.Pause App => screen2.jpg\r\n4.Re-open App => screen3.jpg\r\n5.Crash => screen4.jpg\r\n\r\nThe same app witdg the same 'procedure' => 5.no crash\r\n", "updateAuthor": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-07T06:48:17.000+0000", "updated": "2014-05-07T06:48:17.000+0000" }, { "id": "304161", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Thank you for providing very descriptive screenshots. They clearly show that there is a problem indeed but unfortunately I cannot reproduce this issue following the exact same steps on multiple devices. Would it be possible for you to zip up your project and attach it so that I can reproduce with the exact same project? Thanks for your patience.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-09T06:52:15.000+0000", "updated": "2014-05-09T06:52:15.000+0000" }, { "id": "305077", "author": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "body": "after several update applications on the phone, there are no more crashes.\r\nI do not see the report, I will wait before declaring that the incident is resolved...\r\n", "updateAuthor": { "name": "PhilTheNet", "key": "philthenet", "displayName": "Phil", "active": true, "timeZone": "Europe/Paris" }, "created": "2014-05-15T15:09:42.000+0000", "updated": "2014-05-15T15:10:07.000+0000" }, { "id": "305451", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Resolving this ticket for now as we cannot reproduce the issue after multiple attempts. We would be happy to reopen this ticket if there are further updates.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-05-19T05:57:46.000+0000", "updated": "2014-05-19T05:57:46.000+0000" } ], "maxResults": 9, "total": 9, "startAt": 0 } } }