{ "id": "127493", "key": "AC-806", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "5", "description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.", "name": "Cannot Reproduce" }, "resolutiondate": "2014-03-17T02:18:16.000+0000", "created": "2014-03-11T00:49:42.000+0000", "labels": [], "versions": [], "issuelinks": [], "assignee": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:05.000+0000", "status": { "description": "The issue is considered finished, the resolution is correct. Issues which are closed can be reopened.", "name": "Closed", "id": "6", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nWhen prompted to update Titanium studio it requires the installation of Node.ACS,\nEither on Titanium Studios startup or after checking for updates the result is the same.\nPressed install and let the process run un-interrupted\n\nh3. Actual Result\nAt some point during the installation it fails to continue and finish.\n\nh3. Expected Result\nNeed to install Node.ACS successfully", "attachment": [ { "id": "46536", "filename": ".log", "author": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-11T00:49:54.000+0000", "size": 334597, "mimeType": "text/plain" }, { "id": "46537", "filename": "diagnostic3893870230809766505.log", "author": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-11T00:50:07.000+0000", "size": 13148, "mimeType": "text/plain" } ], "flagged": false, "summary": "Node.ACS not installing", "creator": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.2.1", "comment": { "comments": [ { "id": "296665", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Luke - Can you please try running as admin and see if you can install ACS?\n\nAlso, you can run \"sudo npm install -g acs\" from the command line and see if it install successfully.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-11T19:39:17.000+0000", "updated": "2014-03-11T19:39:17.000+0000" }, { "id": "296698", "author": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Just tried both and Titanium Studio still fails to install acs:\nError encountered during update\nFailed to install acs. Please see the Studio log for more information.", "updateAuthor": { "name": "lf268", "key": "lf268", "displayName": "Luke Fletcher", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-11T23:40:35.000+0000", "updated": "2014-03-11T23:40:35.000+0000" }, { "id": "296723", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Your log file indicates that you already have \"acs\" npm package installed. You can confirm it by running the following command.\n\nnpm list acs\n\nPlease try restarting Studio and see if it helps with the Update dialog box. ", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-12T05:32:06.000+0000", "updated": "2014-03-12T05:32:06.000+0000" }, { "id": "297479", "author": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Resolving this ticket as the reporter has not followed up on the provided suggestion. We would be happy to reopen the ticket if we get the requested information.", "updateAuthor": { "name": "ragrawal", "key": "ragrawal", "displayName": "Ritu Agrawal", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-03-17T02:18:16.000+0000", "updated": "2014-03-17T02:18:16.000+0000" } ], "maxResults": 4, "total": 4, "startAt": 0 } } }