{ "id": "136989", "key": "AC-820", "fields": { "issuetype": { "id": "1", "description": "A problem which impairs or prevents the functions of the product.", "name": "Bug", "subtask": false }, "project": { "id": "12217", "key": "AC", "name": "Appcelerator - INBOX", "projectCategory": { "id": "10000", "description": "", "name": "Customer Service" } }, "resolution": { "id": "8", "description": "", "name": "Needs more info" }, "resolutiondate": "2014-10-20T20:53:32.000+0000", "created": "2014-09-23T04:03:37.000+0000", "labels": [ "TCSupportTriage" ], "versions": [], "issuelinks": [], "assignee": { "name": "pinnamuri", "key": "pinnamuri", "displayName": "Praveen Innamuri", "active": false, "timeZone": "America/Los_Angeles" }, "updated": "2016-03-08T07:37:06.000+0000", "status": { "description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.", "name": "Resolved", "id": "5", "statusCategory": { "id": 3, "key": "done", "colorName": "green", "name": "Done" } }, "components": [], "description": "h3. Steps to Reproduce\nI updated Xcode to version 6.0.1, titanium studio to 3.4 and sdk to 3.4.0.v20140922135716. After updating, the iOS SDK is Unknown. I've tried changing the path but nothing is working.\n\nh3. Actual Result\niOS SDK is showing Unknown. \n\nh3. Expected Result\nShow allow iOS SDK location to be saved and used.", "attachment": [ { "id": "51502", "filename": ".log", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T04:03:58.000+0000", "size": 2265896, "mimeType": "text/plain" }, { "id": "51503", "filename": "diagnostic4449720567040228579.log", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T04:04:06.000+0000", "size": 18101, "mimeType": "text/plain" }, { "id": "51633", "filename": "new_log.txt", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T02:48:45.000+0000", "size": 120038, "mimeType": "text/plain" }, { "id": "51549", "filename": "Screen Shot 2014-09-23 at 5.35.09 PM.png", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T21:40:42.000+0000", "size": 24542, "mimeType": "image/png" }, { "id": "51550", "filename": "Screen Shot 2014-09-23 at 5.35.32 PM.png", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T21:40:42.000+0000", "size": 41343, "mimeType": "image/png" }, { "id": "51551", "filename": "Screen Shot 2014-09-23 at 5.36.02 PM.png", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T21:40:42.000+0000", "size": 30036, "mimeType": "image/png" }, { "id": "51552", "filename": "Screen Shot 2014-09-23 at 5.37.44 PM.png", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T21:40:42.000+0000", "size": 15813, "mimeType": "image/png" }, { "id": "51608", "filename": "ti info.txt", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T14:45:32.000+0000", "size": 26613, "mimeType": "text/plain" } ], "flagged": false, "summary": "iOS SDK Unknown", "creator": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "subtasks": [], "reporter": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "environment": "Titanium Studio 3.4.0", "comment": { "comments": [ { "id": "325258", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you please:\r\n\r\n1. Confirm 3.4.0 is the \"selected\" SDK on the CLI. `ti sdk select` from the command line\r\n2. Paste/Attach a screenshot that shows exactly what you are seeing.", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T20:50:36.000+0000", "updated": "2014-09-23T20:50:36.000+0000" }, { "id": "325270", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Attached are screenshots showing that iOS SDK is not being found and the configuration is based on appcelerator documentation.", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-23T21:40:42.000+0000", "updated": "2014-09-23T21:40:42.000+0000" }, { "id": "325347", "author": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "body": "Hello [~renecabrera]: \r\n\r\nDid you open Xcode at least once? You need to accept the license before actually using it. \r\n\r\nBest Regards! ", "updateAuthor": { "name": "mpmiranda", "key": "mpmiranda", "displayName": "Mauro Parra-Miranda", "active": true, "timeZone": "America/Mexico_City" }, "created": "2014-09-24T03:01:37.000+0000", "updated": "2014-09-24T03:01:37.000+0000" }, { "id": "325357", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Yes, I opened Xcode a few times and I still have the issue.", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-24T04:03:30.000+0000", "updated": "2014-09-24T04:03:30.000+0000" }, { "id": "325631", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Any addition thoughts or findings?", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T13:31:01.000+0000", "updated": "2014-09-25T13:31:01.000+0000" }, { "id": "325633", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Can you please provide the output of `ti info` from the command line?", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T13:48:53.000+0000", "updated": "2014-09-25T13:48:53.000+0000" }, { "id": "325640", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Attached is the ti info output.", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T14:45:32.000+0000", "updated": "2014-09-25T14:45:32.000+0000" }, { "id": "325690", "author": { "name": "pinnamuri", "key": "pinnamuri", "displayName": "Praveen Innamuri", "active": false, "timeZone": "America/Los_Angeles" }, "body": "Looks you have all the latest components required for launching mobile app onto iOS8 simulators : 3.4.x versions of Studio/SDK/CLI and 3.4.x SDK is selected as default ('ti sdk' command will confirm this), XCode6 is the default selected one and SDK in TiApp editor is set to 3.4.x.\r\n\r\nIt is weird that even in this case, the XCode installation is not detected on your machine. One of the possible failures could be Studio is using the old cache output from CLI and still referring to that for XCode path. I would like to try a couple of options and give us additional set of diagnostic information for further investigation :\r\n\r\n- Can you close Studio and then, delete/rename the folder \\.metadata\\.plugins\\com.appcelerator.titanium.core and then, restart Studio. This will eliminate the chance of the old CLI cache in case if we were using it.\r\n- Switch to a new workspace.\r\n- Enable the debug level to All in Preferences > Studio > Troubleshooting. Clear existing log files (Help > Studio > Clear log file). Press Refresh button in iOS preference page and give us the workspace logs (Help > Studio > View log file).\r\n- Output of \"xcode-select -p\" command.\r\n", "updateAuthor": { "name": "pinnamuri", "key": "pinnamuri", "displayName": "Praveen Innamuri", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-09-25T19:43:54.000+0000", "updated": "2014-09-25T19:43:54.000+0000" }, { "id": "325796", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Below is the out put of xcode-select -p\r\n/Applications/Xcode.app/Contents/Developer\r\n\r\nI have also attached the new log file called new_log.txt.", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T02:49:18.000+0000", "updated": "2014-09-26T02:49:18.000+0000" }, { "id": "325801", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "This seems very suspicious:\r\n\r\npermission denied: /Users/Rene/Library/Application Support/Titanium/mobilesdk/osx/3.4.0.v20140922135716/manifest.json\r\n", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T03:31:14.000+0000", "updated": "2014-09-26T03:31:14.000+0000" }, { "id": "325802", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "I did see that in the log file. \r\nThoughts?", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T03:49:10.000+0000", "updated": "2014-09-26T04:06:36.000+0000" }, { "id": "325879", "author": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "body": "Any news?", "updateAuthor": { "name": "renecabrera", "key": "renecabrera", "displayName": "Rene Cabrera", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T18:17:54.000+0000", "updated": "2014-09-26T18:17:54.000+0000" }, { "id": "325952", "author": { "name": "pinnamuri", "key": "pinnamuri", "displayName": "Praveen Innamuri", "active": false, "timeZone": "America/Los_Angeles" }, "body": "[~renecabrera] Couple of things :\r\n\r\n- I didn't see any details related to refreshing iOS SDK from the preference page. Did you enable the logging level to All (as I asked in my previous comment) and then, refresh iOS SDK in preferences ?\r\n- We did see a lot of permissions denied errors to manifest.json file while accessing the SDK. Though it might not related to the current problem, I would like to see the results after fixing the permissions on this file.", "updateAuthor": { "name": "pinnamuri", "key": "pinnamuri", "displayName": "Praveen Innamuri", "active": false, "timeZone": "America/Los_Angeles" }, "created": "2014-09-26T23:37:09.000+0000", "updated": "2014-09-26T23:37:09.000+0000" }, { "id": "328669", "author": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "body": "[~renecabrera] Once you have time to add additional information, we'd be happy to take a look.", "updateAuthor": { "name": "ingo", "key": "ingo", "displayName": "Ingo Muschenetz", "active": true, "timeZone": "America/Los_Angeles" }, "created": "2014-10-20T20:53:32.000+0000", "updated": "2014-10-20T20:53:32.000+0000" } ], "maxResults": 14, "total": 14, "startAt": 0 } } }