{
	"id": "142949",
	"key": "AC-827",
	"fields": {
		"issuetype": {
			"id": "1",
			"description": "A problem which impairs or prevents the functions of the product.",
			"name": "Bug",
			"subtask": false
		},
		"project": {
			"id": "12217",
			"key": "AC",
			"name": "Appcelerator - INBOX",
			"projectCategory": {
				"id": "10000",
				"description": "",
				"name": "Customer Service"
			}
		},
		"resolution": {
			"id": "5",
			"description": "All attempts at reproducing this issue failed, or not enough information was available to reproduce the issue. Reading the code produces no clues as to why this behavior would occur. If more information appears later, please reopen the issue.",
			"name": "Cannot Reproduce"
		},
		"resolutiondate": "2015-09-29T01:47:59.000+0000",
		"created": "2015-01-16T15:52:59.000+0000",
		"labels": [
			"TCSupportTriage"
		],
		"versions": [],
		"issuelinks": [],
		"assignee": {
			"name": "shossain",
			"key": "shossain",
			"displayName": "Shak Hossain",
			"active": false,
			"timeZone": "America/Los_Angeles"
		},
		"updated": "2016-03-08T07:37:06.000+0000",
		"status": {
			"description": "A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.",
			"name": "Resolved",
			"id": "5",
			"statusCategory": {
				"id": 3,
				"key": "done",
				"colorName": "green",
				"name": "Done"
			}
		},
		"components": [],
		"description": "h3. Steps to Reproduce\nHi, \n\nI can't compile my Titanium alloy project. Please help.\n\nh3. Actual Result\nError: Alloy compiler failed\nError: Application Installer abnormal process termination. Process exit\n\nh3. Expected Result\nI would to successfully compile my project and emulate on my Samsung device. I'm using windows 8.",
		"attachment": [
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				"id": "53659",
				"filename": ".log",
				"author": {
					"name": "maexx",
					"key": "maexx",
					"displayName": "Thabang Mashiloane",
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					"key": "maexx",
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			{
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				"filename": "Issue 3.png",
				"author": {
					"name": "maexx",
					"key": "maexx",
					"displayName": "Thabang Mashiloane",
					"active": true,
					"timeZone": "America/Los_Angeles"
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				"created": "2015-01-21T08:24:31.000+0000",
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		],
		"flagged": false,
		"summary": "Alloy compiler failed",
		"creator": {
			"name": "maexx",
			"key": "maexx",
			"displayName": "Thabang Mashiloane",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"subtasks": [],
		"reporter": {
			"name": "maexx",
			"key": "maexx",
			"displayName": "Thabang Mashiloane",
			"active": true,
			"timeZone": "America/Los_Angeles"
		},
		"environment": "Titanium Studio 3.4.1",
		"comment": {
			"comments": [
				{
					"id": "339823",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Hi, \r\n\r\nfew questions:\r\n1. Does it only happen in alloy project, not classic project?\r\n2. Does it happen to on app or all alloy apps.\r\n3. please provide a fully console from studio, when you do run.\r\n\r\nThanks,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-01-20T01:20:11.000+0000",
					"updated": "2015-01-20T01:20:11.000+0000"
				},
				{
					"id": "339861",
					"author": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"updateAuthor": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-01-20T07:52:39.000+0000",
					"updated": "2015-01-20T07:52:39.000+0000"
				},
				{
					"id": "340076",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "HI,\r\n\r\n1.First of all, please switch the console log mode to trace or debug(located in up right corner of console layout), that may give more detail of error when you run Alloy project.\r\n2.Then, try to clean the app before you run it.\r\n3.Also, please run \"ti info\" in terminal, and provide the output. \r\nThanks\r\n\r\nRegards,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-01-21T02:01:59.000+0000",
					"updated": "2015-01-21T02:06:39.000+0000"
				},
				{
					"id": "340100",
					"author": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "ti info terminal report",
					"updateAuthor": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-01-21T08:24:31.000+0000",
					"updated": "2015-01-21T08:24:31.000+0000"
				},
				{
					"id": "340101",
					"author": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"updateAuthor": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-01-21T08:25:30.000+0000",
					"updated": "2015-01-21T08:25:30.000+0000"
				},
				{
					"id": "340199",
					"author": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"body": "Hi,\r\n\r\nBased on your error log, there is permission problem.\r\nSo\r\n1. First of all, try to confirm your current computer user has permission to read and write the work_space file.\r\n2. Try to run \"npm cache clean\", then re-start the studio, see if it solve the problem. \r\n\r\nRegards,\r\nShuo",
					"updateAuthor": {
						"name": "sliang",
						"key": "sliang",
						"displayName": "Shuo Liang",
						"active": true,
						"timeZone": "Asia/Harbin"
					},
					"created": "2015-01-22T01:35:32.000+0000",
					"updated": "2015-01-22T01:35:32.000+0000"
				},
				{
					"id": "340221",
					"author": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"body": "Hi Shuo,\r\n\r\nI tried the above instructions but the problem still persists.\r\n\r\nPlease note that the file compiles on other devices except this one.\r\n\r\nMany Thanks",
					"updateAuthor": {
						"name": "maexx",
						"key": "maexx",
						"displayName": "Thabang Mashiloane",
						"active": true,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-01-22T07:51:10.000+0000",
					"updated": "2015-01-22T07:51:10.000+0000"
				},
				{
					"id": "341659",
					"author": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"body": "Hello,\r\n\r\nmy two cents here.  From one of your logs:\r\n\r\n\r\n!ENTRY org.eclipse.core.jobs 4 2 2014-12-12 17:44:00.610\r\n!MESSAGE An internal error occurred during: \"Adding Alloy project templates\".\r\n!STACK 0\r\njava.lang.NullPointerException\r\n\tat com.appcelerator.titanium.alloy.internal.ui.AlloyTemplateInstaller.getTemplatesManager(AlloyTemplateInstaller.java:277)\r\n\tat com.appcelerator.titanium.alloy.internal.ui.AlloyTemplateInstaller$1.run(AlloyTemplateInstaller.java:64)\r\n\tat org.eclipse.core.internal.jobs.Worker.run(Worker.java:53)\r\n\r\n!ENTRY org.eclipse.core.jobs 4 2 2014-12-12 17:44:01.074\r\n!MESSAGE An internal error occurred during: \"Adding Alloy project samples\".\r\n!STACK 0\r\njava.lang.NullPointerException\r\n\tat com.appcelerator.titanium.alloy.internal.ui.AlloyTemplateInstaller.getSamplesManager(AlloyTemplateInstaller.java:272)\r\n\tat com.appcelerator.titanium.alloy.internal.ui.AlloyTemplateInstaller$3.run(AlloyTemplateInstaller.java:169)\r\n\tat org.eclipse.core.internal.jobs.Worker.run(Worker.java:53)\r\n\r\n\r\nyou weren't able to actually get the alloy samples. \r\n\r\nI would go for a full removal of Ti Studio and reinstall, with:\r\n\r\n-- Access to the network (configure the proxy)\r\n-- right permissions to the directories envolved (full admin rights for installation).\r\n\r\nBest Regards",
					"updateAuthor": {
						"name": "mpmiranda",
						"key": "mpmiranda",
						"displayName": "Mauro Parra-Miranda",
						"active": true,
						"timeZone": "America/Mexico_City"
					},
					"created": "2015-02-02T18:00:24.000+0000",
					"updated": "2015-02-02T18:00:24.000+0000"
				},
				{
					"id": "362260",
					"author": {
						"name": "hmrida",
						"key": "hmrida",
						"displayName": "Harish Mridha",
						"active": true,
						"timeZone": "Asia/Dhaka"
					},
					"body": "Hi ,\r\nI tested the issue you reported. It looks like the feature \" *Compile Alloy Project*\" in Appcelerator Studio is working fine for me.\r\nI tested this using the studio build: 4.1.1.201507141126 , alloy -v 1.6.2  .I recommend you upgrade studio .\r\nIf the problem still there, please run \"*appc ti setup check*\" and provide the output.\r\nI will mark this ticket as \"resolved\" since I can't reproduce it. \r\nThanks",
					"updateAuthor": {
						"name": "shossain",
						"key": "shossain",
						"displayName": "Shak Hossain",
						"active": false,
						"timeZone": "America/Los_Angeles"
					},
					"created": "2015-09-04T04:00:37.000+0000",
					"updated": "2015-09-29T01:47:33.000+0000"
				}
			],
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